10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
137,767 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Nov 012019

Focus

  • miles
The back passenger door locks are stuck locked and the doors can't open or they stay stuck open and the door doesn't stay shut. I've had the locks replaced and it happened again.

- Lincoln, NE, USA

problem #9

Jun 232018

Focus

  • 77,000 miles
The evaporator coil in my car is leaking and spraying refrigerant in my car. This happens when the car is in motion and or in park.

- Virginia Beach, VA, USA

problem #8

Mar 132018

Focus

  • 999,999 miles
The door ajar sensor warning light for my driver's side door keeps coming on. The door is closed. This happens while driving and when parked. With this defective sensor it also sets the alarm off every 5-10 minutes while locked, along with the interior and exterior lights coming on sporadically.

- Pine Bluff, AR, USA

problem #7

Sep 162017

Focus

  • 106,000 miles
My husband had returned from the store and pulled up into our slightly angled driveway, he was checking his receipt for an error and thought he had the car in park. He got out to carry some bags up to the porch and when he returned he noticed the car was still running. He reached in to turn the car off and because it was still in drive the car started rolling down the driveway, he was able to reach over and get it in park but it did not stop rolling and continued at a greater speed pulling him partially out of the car and dragging him resulting in a fractured neck, massive bruising on his abdomen and due to the shock of the incident kidney failure for three days. We realize it was his fault for not turning the car off and not having it in park. My brother-in-law came over in his Dodge and tried the same thing and his truck immediately went in to park, if he opens his door while the vehicle is running even slightly the vehicle immediately goes into park. We have always been Ford vehicle fans but this is having us rethink our decision on a new car. We think we know why it did not stop when he put it in park while it was rolling but there is not a safe guard to prevent these kind of accidents are uncalled for. If a young child were to get in this vehicle and take it out of drive there could be horrible consequences. The car rolled all the was down our driveway into the street (app. 60 ft driveway), he was stuck in between the bottom of the door, afraid he was going to get run over. He was finally able to free himself after app. 40 ft. My grandson has a Ford edge and it did the same thing. This is a safety issue that should be addressed immediately. If the angle of the driveway hadn't been what it was I am sure it would have started rolling before my husband got out of the vehicle.

- Redford, MI, USA

problem #6

Mar 012011

Focus

  • 70 miles
The door lock on the drivers door when using key fob does always unlock, when locks its own at 10mph then you try to get out some driving has be wrenched with handle. Passenger door behind the driver locks itself at 10mph, stays locked, cannot be opened by handle even after car off, the door pull cannot be pulled up to unlock the door, my daughter has been using other door for years to get in and out because we cannot get that door unlocked. It will not unlock using key fob or from main door inside vehicle. The car has always been like this since we bought it new. Has been to the Ford dealership 3 times and they cannot find the problem, it then went out of warranty so we never went back.

- Kennewick, WA, USA

problem #5

Sep 232016

Focus

  • 89,000 miles
"takata recall" we have already had to replace one of the seat belts because it would not latch and also the pasenger door has issues with locking and unllocking. It works occassionally but not always. The 2012 Focus was reacalled for this issue and 2011 should be too.

- Iron Station, NC, USA

problem #4

Jan 122017

Focus

  • miles
Transmission shifts hard as you drive with cruise control on for no apparent reason.

- Grand Rapids, MN, USA

problem #3

Dec 292016

Focus

  • 51,604 miles
Excessive tire wear. Went to rotate tires and found wear bands showing. Less than 19,000 miles on 60,000 mile tires. Original tires wore out fast, and thought it to be previous owner or cheap tires. Was able to replace on tire warranty, but failure was imminent was down to steel bands on inside of wheel. Per issues on internet forums, why is this being overlooked"? do I have to fricken die before something is done?? at $110 a pop per tire at a minimum, the burden on drivers because this is overlooked is overwhelming. Is anything ever going to be done?"

- Wellsville, KS, USA

problem #2

Feb 202016

Focus

  • 34,000 miles
The driver side door will not latch and not lock. I have to drive the car holding the door with one hand and holding the other hand on steering

- Chandler, AZ, USA

problem #1

Jan 102011

Focus

  • 20,000 miles
Rear doors do not open from inside or outside

- Elkhorn, NE, USA