3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,000 miles

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problem #2

Feb 142015

Focus 4-cyl

  • 67,000 miles
My rear windshield exploded. It was parked. The car was running, I closed the driver door and the windshield shattered. It was made by carlite. Ford is not showing any concern, nor the dealership. It's a very expensive fix and makes it worse that it shattered on its own. Ford has had a bad rap with glass for a long time though, just wish I would have known about it before now. They want a car payment every month but don't want to take responsibility for a poor quality department. I am not sure what a person is suppose to do anymore. If you don't have a savings it's down to either paying for the car that now has no rear windshield or get a windshield. Don't want to turn it into insurance, rates will go up for something I didn't cause and its a 500 dollar deductible. I will never buy a Ford again nor any vehicle that has carlite glass.

- Decatur , IL, USA

problem #1

Dec 012013

Focus

  • 27,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the plastic glaze on the windshield separated from the glass, which caused poor visibility. Also, while accelerating from a stop, the vehicle hesitated and made a bucking motion. The dealer stated that the computer needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The failure mileage was 27,000.

- Alvaton, KY, USA