10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
58,070 miles

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problem #36

Sep 172020

Focus

  • 145,000 miles
I just bought is car Wednesday the 09th 2020 and on Thursday the 17th I picked my car up from the garage after getting it inspected, I go back to work and leave around 730pm I went to drop my friend off at her house, her house is located on a hill, once I turned the corner and hit the gas, the car backfired and felt like it was going to stall, everytime I stop the car is hesitant to move everytime I try and take off. Also while I was on my way home I had to take a road with a hill and what a mistake I didn't think I was going to make it to the top that's when the check engine light came on.

- Laconia, NH, USA

problem #35

Aug 262020

Focus

  • 120,000 miles
I was driving down a city street and an engine light appeared and instantly power steering stopped while I was in motion. I had to slowly drive the car back to the house which was 10 mins away and park it which obviously was not easy considering the circumstances. Ford stated that there were no recalls on electrical or power steering for this model but I have seen that some other models have had electrical issues and its concerning. Luckily, I was the only person in the car and my children were not present. I am also thankful I was not on the interstate when this occurred as this could have been a potentially dangerous situation. This occurred yesterday, 8/26/2020 in indianapolis, in.

- Indianapolis, IN, USA

problem #34

Jun 172020

Focus

  • 31,000 miles
While driving a fully-charged 2013 Ford Focus bev, the "stop safely now" message appeared, resulting in the steering wheel locking as I slowed the car. Car had difficulty shifting to park once stopped.

- Aurora, IL, USA

problem #33

May 012020

Focus 4-cyl

  • 70,000 miles
My Ford car engine light is on whenever it rains and my Ford car stalls and I have no idea what recall issues it hash latch door check look at the sales service Ford dealership!2020

- Palm Springs, CA, USA

problem #32

May 052020

Focus 4-cyl

  • 145,000 miles
Car jerks during acceleration, cpu was updated at Ford dealership but jerking is persistent, transmission overheating signal appeared, check engine signal appeared, car reverse gear faulty. All happened while car was in motion in a busy street. After car showed the transmission overheating signal it shut down and I was close to getting hit by another car from the rear end as it shut down simultaneously. Called towing service right after because car would no longer drive when on gear.

- Salinas, CA, USA

problem #31

Jan 072016

Focus

  • 69,000 miles
Fuel system/ gasoline: Storage-campaign #18V735000 (01/19/2019)-fuel system/ gasoline: Storage-campaign #19V515000-(01/29/2019)-latches/locks/linkages: Door latch-campaign #16V643000-01/27/2017)-latches/locks/linkages: Hatchback: Lift gate lock campaign # 16V698000-(11/16/2016)-structure: Body hatch back/ lift gate campaign # 16V691000 (11/16/2016)- electrical system: Wiring campaign # 15V813000-(01/07/2016)

- Scottdale, PA, USA

problem #30

Sep 012018

Focus 4-cyl

  • 125,000 miles
I was driving away from my boyfriends house heading to the interstate 95. As I was driving I noticed white smoke coming out of the dashboard, I the car around and headed back to my boyfriends house, I put the car in park and jumped out, my boyfriend came outside and he was able to put the fire out.

- Opa Locka, FL, USA

problem #29

Feb 212020

Focus

  • 158,000 miles
While at a stop light on a busy street my car jerks and then gets quiet, when the light changes to green I hit on the gas pedal and the car does not move, no matter how hard I press, I turn on my emergency lights and after about 3 mins the car finally moves but while driving once again I hit on the gas pedal to increase speed and it does not work, I decide to turn around in a small parking lot and take it home and while doing that the car doesn't reverse, I get it back on the road and it jerks and jumps to the point where I just had to park it and call a ride. The week prior a mechanic told me I just needed coolant after the car jerked and stalled on the highway while I was going 70mph, and now every time I bring the car to a complete stop it doesn't move once it's time to accelerate, I've had it stall in heavy traffic where cars where bumper to bumper and I could not move. All of this after I had the ECU flashed to fix the codes, the entire engine and head gaskets replaced, the fuel pump system and transmission fixed by Ford. So I took it to a mechanic to get it diagnosed and they inform me of multiple problems such as a new thermostat and air bag deployment issues but the main problem is that I need a new transmission again, unfortunately the cars value is not worth what it will cost to fix the transmission again.

- Jacksonville, FL, USA

problem #28

Jan 112020

Focus

  • miles
While driving the lights come on the dashboard and the car stops automatically and the car doesn't turn on for while, then after two hours it turns on and I drive it for another five days and that happens again almost an in crash or I was very lucky for a very bad accident and I called a tow truck to send my car home and since then is undrivable which is parked in my house

- Blue Bell, PA, USA

problem #27

Oct 202019

Focus

  • 90,000 miles
With no cause or warning, the instrument panel notified me that "hill assist is unavailable". also, when stationary, there appears to be no power steering when attempting to turn left. This problem stops when rolling forward or reverse. After moving, the problem does not reoccur (stop signs, stop lights, etc). It does, however, occur again when the ignition is turned off, then back on. Both of these problems began at the same time.

- Pensacola, FL, USA

problem #26

Aug 042019

Focus

  • 161,000 miles
Wray Ford in bossier tested it, said it was a PCM software and that it will cost me 1600 dollars to fix it. I gave Ford the recall number. They told me that my car is over 150,000 miles and that I would have to pay out of pocket. Now this is my second recall on my car, the first recall was the latches, my doors wouldn't stay close, Ford replace all 4 of my doors, and bruce lee told me I had another recall that I needed to get fix but I had to bring it back. Now my car will not start. And Ford is trying to charge me for the recall

- Greenwood, LA, USA

problem #25

Apr 132014

Focus

  • miles
We had had this car in at least 6 times for issues with the transmission. The last visit was 2 weeks ago when the car would not start. There is also a warning light that is constantly on. They told us it has to do with a sensor by where the gas is put into the car but they don't seem to be able to fix the problem or turn off the warning light. The car still stutters and runs rough after many complaints. Mostly when first accelerating after a stop. Also clunks when turning.

- Youngstown, OH, USA

problem #24

Jul 012014

Focus

  • 3,000 miles
This vehicle has been 'fixed' multiple times. Shaking and rumbling when shifting in the transmission, lack of power when accelerating and rattling when around 50 mph.

- Waterford, MI, USA

problem #23

Jun 102015

Focus

  • 80,000 miles
I own a 2013 Ford Focus hatchback that has transmission and clutch issues. It's been recalled once and replaced. But still has the same issue. When start to putting gas on the pedal the van stuffers and skips gears until it reaches 3rd gear. This is making it hard to drive and gain speed. It ultimately needs to be replaced again. But Ford won't replace again for another 2500$. it's a known issue that they know of but won't replace more than once. I also can't trade in my vehicle because it's worth 93% less than value. The car has other known recalls that needs to be fixed.

- Rockford, IL, USA

problem #22

Jun 012019

Focus

  • 47,000 miles
Audio control module failure causing ear piercing noises at any random moment that totally disracts the driver. Attempt to file this safety concern was not accepted by ainsworth and lewis as it was not already on their listing. This was referred to as a cosmetic problem by lewis. It is my understanding this defect will not be taken seriously until several accidents are caused and many lives are lost due to this serious problem. No proactive activity within NHTSA whatsoever. If this is the way NHTSA conducts their operations, I strongly suggest a computerized application that will simply handle lewis and ainsworth's jobs. Taxpayers and concerned citizens are getting no value from these positions whatsoever.

- Lacon, IL, USA

problem #21

May 072019

Focus

  • 89,000 miles
I'm at the tail end of a buyback for multiple recall issues that seem to be unfixable. They had also replaced a week engine mount that is failing now they had to replace a safety recall for gas fuel. All of which in the past downtown Ford in sacramento did for free and now they are trying to charge me $1300 to fix the recalls and repairs that they had done without my knowledge. Since it was ordered to them by you guys. And now they are saying at future Ford of sacramento off of madison avenue that they will not fix it for free and that they are going to try and take it out of my settlement when theyare scam artists and are charging me way more than any part needs to be. And I'm also being lied to by Ford wrap who told me they were going to pay for the parts and they were also going to put me in a rental. All of which was a lie. I have lost hundreds of dollars in wages I've had a ton of pain and suffering from having to be lied to over and over again and thinking I am being helped when in fact all they're doing is trying to take my money and put me in a unsafe car that could've killed me or my loved ones multiple times because of their negligence and they are not being held liable

- Sacramento, CA, USA

problem #20

Aug 072018

Focus

  • 140,000 miles
Vehicle completely died while driving. Replaced battery vehicle starts but shuts right off on its own. Vehicle also started on its own with keys just in the on position.

- Elk River, MN, USA

problem #19

Mar 082018

Focus

  • 67,000 miles
Takata recall- I'm having a problem with my steering. One afternoon I started to car and noticed that my steering wheel was stuck. After a while I turned the car off and let it sit then started it again and the problem was gone. The next day I attempted to drive the car and couldn't because the steering wheel was hard to turn. The Ford dealership is telling me to pay an excessive amount of money for the issue. I just want to know what do I need to do from here.

- Houston, TX, USA

problem #18

Oct 222017

Focus

  • 69,000 miles
Car has already shut down while driving twice, a year and a half ago. I took it topatrick St. Ford, it shut down again in parking lot, had to push it into garage. They supposedly fixed a sensor recall. Did nothing to the unbelievable shaking and shuttering recall. 3 weeks ago when I left work, I noticed instrument panel was black, said no gas, 0 mph, and so forth. Blinkers wouldn't work on inside but the driver behind me could see me signaling from behind me. Pulled into convenient store, turned car off, went inside, came back and car wouldn't start at all. Had it towed to same berte wolfe Ford, they told me it was electrical wiring issues and it would be 380$, they called back next day and said 500$ more. I told him to stop and I would pay tho 380$ and have it looked at somewhere else but if I did and other place said it was Ford's accountability I would be back. Sales manager J.C. assured me he would reimburse me everything if that was the case. I took it to copleys in chas wv and jay russ hooked up his computer and said, looks like Ford owes you. They should of fixed the problem last time it was with them and he couldn't work on it because it was Ford parts and should been fixed free. I need my car fixed before someone gets injured. They have been aware of this and keep denying it. It's most complained car of that yr. Multiple fsa's and electrical recall along with shutter lawsuit. New cars on list include my year, 6 speed auto transmission and Michigan assembly plant. Just from me mentioning those things to J.C., he took my bill from 380$ to 240$. seemed fishy to me, that's why I wanted a second opinion and took it elsewhere and I found out pretty much what I expected. Car was 13000$ paid off and has been nothing but a shuttering possible deathtrap on wheels. I'm just fortunate it hasn't shutdown and lost steering going on a busy interstate.ref: Tsb16-0044

- South Charleston, WV, USA

problem #17

Jul 212017

Focus

  • 33,800 miles
Ford Focus 2013 SE - while driving (in motion), driver's side door unlatched and swung open, and would not close, horn stopped working, interior displays and lights flickered, when pulled over, car would not start. If we were on a highway it would have been tremendously dangerous. Later car did start, but door would not latch, radio was reset, hazards would turn on and off at random. Door latch and horn would not work after this event. Shortly prior to this issue, horn started working at random, wipers would not turn off. When inspected, advised battery was bad and had corroded negative wire to battery. One week after replaced, this event occurred. Clutch in vehicle also jitters when increasing speed from full stop, allegedly corrected at Ford dealership after recall (2 years ago). Per research this issue is being caused by a faulty clutch interfering with electrical system.

- Oakland Park, FL, USA

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