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The purge valve failed. The valve got stuck. When it got stuck it created a massive vacuum on the system. Which in turn sucked in the fuel tank and it now has a visible concave dent. This has damaged the fuel tank and fuel pump. We will be replacing the valve that created the issue, the fuel tank, the fuel pump, and the canister vent valve. This will fully take care of the issue. The new valve is redesigned by Ford. This way if the valve fails it will not create the same problem and cause multiple failures at the same time. On a further note just an FYI all the work we are doing also has a 2 year warranty just so you know which is good nationally at any Ford dealer.
So they knew the valve had an issue but they still want $2003 to repair. In the shop now.
- Mary B.,