pretty bad
Typical Repair Cost:
Average Mileage:
73,700 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace purge valve (2 reports)
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problem #2

Aug 032019

Focus 2.0L

  • Manual transmission
  • 114,000 miles

Well....I have been having this issue for quite a while. No biggie just call my mechanic and he will fix it. So.....after a while it will go back to doing what it originally does...Jerk while driving and/or{accelerating), and don't go a little below half a tank it will do the worst and just shut off in the middle of traffic. Lately it has been getting worse. Talk to different mechanics and they found no issues with the codes but..stated it was a fuel pump issue which I DOUBTED after I read this. Now I have a some crazy message like Check Engine Now and some other message that just started regarding ASSIST. I also was told it could be the battery, alternator, and other sensors all LIES. I So...I decided to look the issue up online and all the complaints were just the issues I was having and found out there was a recall on my vehicle. Explained it to the lady at the dealership and she is convinced that is not the issue... What I said to her was, then explain all the complaints that are similar to mine on your website including the recall she had no other words after that. Then she wanted to charge me a diagnostic which I told her I will not pay and explained to her I have a document from other well known shops that there was no issues until now. She insisted I was crazy and I asked for a manager whom fixed it and I was not charged at all. I also explained that I have missed days from work due to no vehicle. After 45 min to and hour I was compensated some but not all my money for my time. People thought I was crazy including my boyfriend but when he heard the issues from others he apologized and said I will help you get rid of the vehicle. This has been a nightmare and I want to just give the car up and never look back. I will NEVER EVER get another Ford vehicle AGAIN. Reading these comments helped ease my mind because I know I'm not the issue. I take care of my vehicle and this is just a crazy nightmare.

- Shayla C., Grand Prairie, TX, US

problem #1

Feb 162018

Focus 3.2L

  • Automatic transmission
  • 33,400 miles

Fords comments:

The purge valve failed. The valve got stuck. When it got stuck it created a massive vacuum on the system. Which in turn sucked in the fuel tank and it now has a visible concave dent. This has damaged the fuel tank and fuel pump. We will be replacing the valve that created the issue, the fuel tank, the fuel pump, and the canister vent valve. This will fully take care of the issue. The new valve is redesigned by Ford. This way if the valve fails it will not create the same problem and cause multiple failures at the same time. On a further note just an FYI all the work we are doing also has a 2 year warranty just so you know which is good nationally at any Ford dealer.

So they knew the valve had an issue but they still want $2003 to repair. In the shop now.

- Mary B., Washington, US