Transmission car will not shift gears stuck in 1st gear.. pulling code. P.O.7A5.(1/3) stored. Hood latch keeps saying open. Alarm keeps going off. Driver assist doesn't work.

- Dayton , OH, USA

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 50 MPH, she heard a sound like metal breaking coming from the engine compartment. The contact stated that the "Transmission Fault, Service Now" warning light was illuminated. The contact pulled over safely and left the vehicle running. The contact stated that she drove the vehicle to her residence and had it towed to a dealer. Additionally, the contact stated that when she shifted the vehicle into reverse the "Hill Assistance" light illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 172,455.

- Denham Springs, LA, USA

Transmission stalled on highway. Have had this car three days and already have stalling out and no power problems! This car is a dangerous vehicle! My 17 year old grandson was almost hit by a truck. The dealership said no problems with the transmission on this car, but after reading all the information about the transmission and many other safety issues, all of these cars should be removed and replaced. Ford made a really dangerous car in those years. It should get a zero safety rating. And the locks are a huge safety issue! Platte valley ford in Kearney said they would look at the lock recall when we brought the car back for transmission flush, but after purchasing this dangerous car three days ago, and already having this transmission stalling out problem, it is time to take legal action! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Eustis, NE, USA

Transmission fault service now It has a recall but for will not doing it with out me paying for it they told me 10 year or 150000 miles the last owner had it done 3 times in the last 2 years

- Columbia, MO, USA

The contact owns a 2013 Ford Focus. The contact-€™s daughter stated that while driving 60 mph, the vehicle stalled with a message stating that the transmission was overheating. The vehicle was towed and was awaiting a diagnostic test and repair. The manufacturer was informed of the failure, and the contact was referred to the dealer for assistance. The failure mileage was approximately 155,000.

- Cedarville, TX, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle hesitated and jerked before accelerating. The failure occurred on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the transmission program needed to be updated. The repair was performed, but the failure persisted. The manufacturer was notified of the issue. The approximate failure mileage was 11,000. Updated 12/09/14 updated 05/11/2015

- Coshocton, OH, USA

The contact owns a 2013 Ford Focus. The contact stated while driving 65 mph, there was a hesitation and vibration when the accelerator pedal was engaged. The failure recurred whenever the vehicle was in operation. The vehicle was taken to an authorized dealer for diagnosis. The technician stated that the transmission fluid was leaking. The vehicle was in the process of being repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 18,000.

- Daly City , CA, USA

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 2 mph, the transmission surged without prior warning. The failure recurred intermittently while traveling at extremely low speeds. The vehicle was taken to an authorized dealer, who informed that there was no defect and that the unexpected surge was the characteristic of the transmission. The manufacturer was notified of the failure. The approximate failure mileage was 12.

- Coupeville, WA, USA