10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
39,098 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #126

Aug 052019

Focus

  • 81,000 miles
Impared steering/grinding noise when turning stationary or in motion, temporary loss of steering control, increasing risk of crash and poses an unreasonable risk to my safety. Please see NHTSA # 14V514000 Ford recall # 14S18.

- Hagerstown, MD, USA

problem #125

Aug 012019

Focus

  • 79,000 miles
Steering wheel locks up after starting car and also while driving at low speeds

- Honolulu, HI, USA

problem #124

Jul 012019

Focus

  • 36,000 miles
I purchased this Ford w 15000 miles on it. It now has 37000 miles. I feel like the car is a lemon. I have had several issues requiring me to go Ford dealership. First the gas information was incorrect. It said I had 26 miles to drive but ran out of gas. Then when I was driving on the freeway the car got stuck in between gears. I could not accelerate. Then the I tried to back out of a parking spot and the I could not put car into reverse. As a result car was fixed under warranty and recall. The items fixed were gas tank recall, engine mount, clutch, transmission, and (reservoir tank that was not covered under warranty). I picked up car and next day I drove to work with the same issues. Gears are not shifting. Take bake to dealer and fixed transmission module. Now the power steering does not work. I took it to Ford and they charged me 160$ to look at it. It will cost 1800$ to fix steering. This not covered under warranty. The dealer also said that the suspension needs to be replaced soon. He stated that suspension needs to be replace at 50000 miles my car only has 37000 miles. I have never replaced suspension in any other car. It makes no's sense why this car is falling apart with 37000 miles on it. It's a lemon and I want my money back. I bought this car for my daughter and it is not safe to drive!

- Sacramento, CA, USA

problem #123

Jul 022019

Focus

  • miles
¿tamara recall¿. recently the first week of July 2019 I left work and noticed I cohsot turn my steering wheel. I called red hill Ford and I spoke to one of the new guys and explained to them my power steering was going and it was making grinding noises. They actually told me to drive my car down to the dealership with what I told them. He told me it wasn¿T my power steering and that it could be something else but I knew since my car was hard to steer and the grinding noise it was making. I drove from allentown down to red hill on route 29 and it was a long ride there. Second, because they told me it cost 2 grand which I didn¿T have they were going to have me pick it up and drive it again knowing how it was not drive-able. Luckily my parents came through and paid it. Seeing the recalls I never received anything about my power steering rack. Shouldn¿T this been covered under a warranty or covered since there was a recall? there is no warning light that displays on the dashboard for the power steering and this is dangerous not knowing when your power steering rack is going. Please get back to me and if this should have been covered per the recall. I could have be badly hurt and or hit another car!!

- Orefield, PA, USA

problem #122

Jul 172019

Focus

  • 67,689 miles
Takata: The problem with the car is if you put gas in the car the car will not start you have to keep turning and pressing on the gas pedal until it register that there is gas in the car. The read will say 98 miles until you need gas but if you don¡¯T put gas in before then the car will shut off and that reads at about a quarter tank of gas. Then there¡¯S times I get into the car to go and the steering column will lock to where you can¡¯T even turn the wheel. I looked it up and I see there¡¯S been problem with the steering column plus it lites up in the car steering wheel default I called the Ford but there saying there is no recall on any of the two things I¡¯M talking about. It¡¯S not safe what if the wheel decides to lock while I am driving or the car shuts of because it read 98 miles before you need gas but that¡¯S not the case. I was driving out of my driveway and the wheel locked. With the gas was on the road and the car shut off luckily I was close to a gas station.

- Ft Lauderdale, FL, USA

problem #121

Jun 202019

Focus

  • 99,560 miles
Yesterday I noticed that my steering seemed a little hard to keep going straight. Today when I got in and started driving my car flashed a "steering failure get checked" message and was even harder to drive. I made it to my appointment and when I left 30 minutes later and turned my car on I had a new message, "steering loss stop safely". now I can't even move my steering wheel. Luckily I wasn't on the expressway going 70 mph when this happened.

- Bellevue, KY, USA

problem #120

May 302019

Focus

  • 91,000 miles
My son and I stopped at a rest area on a road trip. When my son started the engine to continue the trip he received the error code "steering assist fault, service now". we went to the nearest Ford dealership who said they wouldn't be able to look at the car for a couple of days and if I was comfortable driving without power steering it wouldn't hurt anything else. Since my 1st car didn't have power steering I decided to give it a go. When we reached our final destination we took the vehicle to a Ford dealer and was told it needed to have the rack and pinion replaced at a cost of $2,400. This seems to be a recurring theme with the Ford Focus. I can only imagine what would have happened if this would have occurred while my son was driving at 65 mph on the New Jersey turnpike.

- Midlothian, VA, USA

problem #119

Jun 132018

Focus

  • miles
My seatbelt hardly ever buckles. I¿ve had to jam it a few times in order for it to finally click. My stairwell has never been aligned with my tires, and my brakes were always janky

- Philadelphia, PA, USA

problem #118

Aug 102018

Focus

  • miles
Power steering failure, the power steering locked up one day when I went to the store, I started the car& the power steering was locked and extremly hard to steer, I finally drove it home which was about 15 miles, I had to drive very slow because it was very hard to steer, the car was parked in a store parking lot and when I returned to the car it was very heavy to turn the wheel I was afraid to drive it home but I didnt want to leave it overnight in a store parking lot...

- Pioneer, TN, USA

problem #117

May 052019

Focus

  • 103,000 miles
When turning left or right it would make a grinding noise at all speeds on backroads or highway speeds. Also, when going straight it was difficult to maintain a straight path and takes resistance. When I took it to the Ford dealership they stated it was an electrical issue in the computer for the steering system causing it to malfunction.

- Blue Springs, MO, USA

problem #116

May 032019

Focus

  • 174,000 miles
The power steering system failure light appeared and no ability to steer the vehicle what so ever since it is electric power steering. My daughter almost crashed into another car while going straight. Was lucky enough to be able to pull into a parking lot. Absolutely no ability to turn the wheel with out breaking it off the steering column. Also had temporary failure when the wintewr temps went well below freezing bur eventually the steering would come back online once the car warmed up (up to 45 minutes). Very dangerous!!!

- Wixom, MI, USA

problem #115

Apr 062019

Focus

  • 1 miles
Power steering went out making it difficult to steer. It happened last night randomly. We drove our Ford Focus to a friends house, turned it off, hung out with them, and when we turned the car back on, it said we needed to get the steering serviced. It's very hard to steer and make turns at low mph

- Eielson Afb, AK, USA

problem #114

Mar 172019

Focus

  • 64,000 miles
The contact owns a 2014 Ford Focus. While driving 30 mph, the power steering failed and "steering failed pull over" appeared on the instrument panel. The contact pulled the vehicle over to regain control of the vehicle. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 64,000.

- Windsor, NY, USA

problem #113

Mar 152019

Focus

  • 52,635 miles
Two different incidents: (3/13/18) while driving, the power steering went out and the light came on "steering assist fault - service required". after that, pulled over and turned off the vehicle and waited a few minutes before turning back on. After restarting, the steering worked okay again. Had this later checked by astoria Ford, and they could not find anything wrong (even after running the codes). Then on 3/15/19, got in the vehicle and started it and the light came on again. This time even after stopping and re-starting the engine (waiting @ 5-10 minutes) the light remained on and there was no steering. Currently, the vehicle is at a astoria aamco getting checked thoroughly by a very competent, highly experienced mechanic to get this resolved for our safety.

- Astoria, OR, USA

problem #112

Feb 182019

Focus

  • 49,040 miles
Power steering stopped working. Message "steering assist fault service required" pops up after car is started.

- Bradenton, FL, USA

problem #111

Feb 142019

Focus

  • 117,000 miles
Three separate incidents. All three incidents happened while first starting vehicle, putting vehicle in reverse, and then the steering wheel locks up and a steering assist failure warning comes on. Steering wheel will not move. Had to pull back in to parking spot and turn car off. Upon turning the vehicle back on, the steering wheel is back to normal and the warning is gone. Terrible vehicle. Feel unsafe driving my child in it. Never will buy another Ford ever again.

- Jackson, MS, USA

problem #110

Jan 272019

Focus

  • 32,000 miles
The contact owns a 2014 Ford Focus. While the contact's daughter was driving 50 mph, the power steering warning indicator illuminated and an audible tone was heard. Also, the power steering became inoperable and it was difficult to maneuver the vehicle. The vehicle was not taken to be diagnosed. Morrie's minnetonka Ford (located at 13400 wayzata blvd, minnetonka, mn 55305, (952) 546-5441) was made aware of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000. The VIN was not available.

- Farmington, MN, USA

problem #109

Jan 112019

Focus

  • 55,413 miles
While driving on the highway to dinner, a message pops up and states, "steering fault, service soon". during this time, it became a little difficult to move the vehicle around on the road. I managed to make it to dinner. Concerned, I wanted to take it to the dealership. When I started the car that evening (1/8/2019) a new message popped up. It stated; "steering loss stop safely". the steering wheel was essentially locked in its position and hard to move around. I got it to the Ford dealership and they told me it would cost $1,931.35 to fix. This includes about $1,200 for the steering gear (electrical), about $605 for the labor, and another $100 for a new alignment. Are you kidding me? this is a 2014 with only 55K on it. There is no reason the manufacture shouldn't be covering this. There was another car in for the same issue as mine. Looking online, I heard that this is a common problem with the Ford Focus that is seems like hasn't hit that "magical" number to be made a recall. This is my first and now last Ford I will ever buy.

- Pittsburgh, PA, USA

problem #108

Aug 202018

Focus

  • miles
On my way home towards the end of August and beginning of September 2018 the power steering in my car started to go out and I was safely able to drive my car to a location near an intersection before the power steering went out completely

- Canton, NC, USA

problem #107

Nov 052018

Focus

  • 16,230 miles
Power steering rack noise backing car up steering car or just driving had to have car towed to repair shop

- Fairview Park, OH, USA

Read the next 20 complaints »