2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,814 miles

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problem #37

Nov 282023

Focus

  • 85,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while taking the vehicle to an independent mechanic for an oil change, the mechanic discovered fuel in the oil. The dealer was alerted of the failure and the vehicle was towed to the dealer. A test was performed on the vehicle and the contact was instructed to drive the vehicle for 700 miles to test the fuel system. The contact's father then tested the vehicle after 700 miles and confirmed that a fuel odor was coming from the vehicle. The manufacturer was notified of the failure. The vehicle was taken back to the dealer and remained in the dealer's possession. The approximate failure mileage was 85,000.

- West Monroe, LA, USA

problem #36

Nov 122023

Focus

  • miles
The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle at the gas station, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated that the vehicle was experiencing rough idling. Additionally, the contact stated that while her daughter was making a right turn and merging onto a ramp, the vehicle stalled inadvertently in the middle of the road. The contact's daughter was unable to pull to the side of the roadway. The contact stated that her daughter was able to restart the vehicle after several attempts. The contact's daughter then pulled to the side of the road. The contact stated that her daughter was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

- Cincinnati, OH, USA

problem #35

Nov 012022

Focus

  • 42,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. While driving at unknown speeds, the vehicle stalled. Upon restarting the vehicle, the vehicle stalled again. The contact stated that the fuel gauge was reporting inaccurately. The mileage displayed the wrong reading. The contact was unable to use the specified fuel and had to use a higher-octane fuel. The vehicle failed to accelerate above 30 MPH. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle had failed inspection. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The approximate failure mileage was 42,000.

- Washington, DC, USA

problem #34

Dec 152018

Focus

  • 46,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and jolted before losing motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure had since become a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 46,000.

- Decatur, AL, USA

problem #33

Sep 222023

Focus

  • 44,500 miles
The contact owns a 2017 Ford Focus. The contact stated when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,500.

- Manassas, VA, USA

problem #32

Sep 012023

Focus

  • 17,000 miles
The contact owns a 2019 Ford Focus. The contact stated that while starting the vehicle, the RPMS were significantly high. The check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was operating as designed. The contact stated that the failure recurred while driving, and while at a complete stop, the check engine warning light illuminated. The contact stated that the RPMs would exceed 1,500 and would then drop to 600-700. The contact stated that the vehicle lost motive power temporarily while driving on one occasion. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

- Spanaway, WA, USA

problem #31

Mar 132023

Focus

  • 88,989 miles
The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start immediately; however, the vehicle restarted after several attempts. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted and informed the contact that the failure might be due to a stuck canister purge valve; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,989.

- Naylor, MO, USA

problem #30

Dec 012022

Focus

  • 80,000 miles
The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle and attempting to drive, the vehicle stalled and failed to immediately start-up. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

- Marion, NY, USA

problem #29

Jun 232021

Focus

  • 60,000 miles
The contact owns a 2017 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle started jerking. The contact stated that after several minutes the vehicle operated normally. On another occasion, while at a stop light, the contact started to accelerate however, the vehicle jerked and there was a delay before the vehicle shifted into gear. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the clutch needed to be replaced again. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and referred the contact to the NHTSA Hotline. The failure mileage was 60,000.

- Lombard, IL, USA

problem #28

Apr 222023

Focus

  • 42,644 miles
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the purge valve to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The contact was informed that NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was serviced back in 2019. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 42,644.

- Clinton, MD, USA

problem #27

Apr 012021

Focus

  • 0 miles
The contact owns a 2017 Ford Focus. The contact stated while his wife was driving 35 MPH, the vehicle started to hesitate and idle rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.

- Imperial, MO, USA

problem #26

Mar 242023

Focus

  • 116,000 miles
The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would be difficult to restart. The contact stated that several attempts were needed to start the vehicle. The contact stated that she had to keep the accelerator depressed for several minutes before she could shift to drive(D). The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the canister purge valve (CPV) needed to be replaced. The mechanic advised the contact that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.

- Mandeville, LA, USA

problem #25

Nov 272022

Focus

  • 79,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the contact's residence. The vehicle was then taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The contact stated that the vehicle stalled approximately seven times in one trip. The contact was able to drive to her destination. The contact stated that the failure had been reoccurring increasingly. The contact related the failure to NHTSA Campaign Number:?19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 79,000.

- Chickasha, OK, USA

problem #24

Feb 192023

Focus

  • 38,000 miles
The contact owns a 2017 Ford Focus. The contact stated the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vapor management valve, part number: BV6Z9D289E, needed to be replaced. However, the part was on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

- Conroe, TX, USA

problem #23

Mar 112023

Focus

  • 64,000 miles
The contact's wife owns 2017 Ford Focus. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to an independent mechanic who informed him that the canister vent valve had failed. The mechanic then informed him of NHTSA Campaign Number: 18V735000(Fuel System, Gasoline); however, his VIN was not included in the recall. The contact attempted to reach the dealer but was unsuccessful. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 64,000.

- Katy, TX, USA

problem #22

Jan 012023

Focus

  • 180,000 miles
The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, there was an abnormal rumbling noise detected and the vehicle stalled. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed her about the codes regarding the canister purge valve. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 180,000.

- Caldwell, ID, USA

problem #21

Nov 142022

Focus

  • 65,200 miles
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that the vehicle needed to be refueled more frequently. The vehicle was taken to an independent mechanic, where various fuel system failure codes were retrieved, and it was determined that the canister purge valve, carbon canister, and fuel tank needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 65,200.

- Saint Paul, MN, USA

problem #20

May 012022

Focus

  • 50,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering while shifting from first gear. Additionally, after refueling, the vehicle hesitated to restart. The contact also stated while driving, the transmission was slipping. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.

- La Grange, TX, USA

problem #19

Sep 012017

Focus

  • 100 miles
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was jerking and hesitating while attempting to accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) or 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recalls. The failure mileage was 100.

- Cleburne, TX, USA

problem #18

Oct 222022

Focus

  • 85,138 miles
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH and at various speeds, the check engine warning light would illuminate. The contact stated that she noticed a drop in fuel economy. Additionally, while depressing the accelerator pedal, the vehicle would hesitate. The contact stated that whenever the vehicle was refueled, the vehicle would not immediately start as needed. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally. The contact stated that once she drove the vehicle a few miles the shaking would stop. The contact stated that the failure recurred. The vehicle was taken to an independent mechanic who stated that there might be water in the gasoline. The vehicle was diagnosed, and the mechanic retrieved codes: P2196 and P1450. The independent mechanic advised the contact that the codes were symptoms of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 85,138.

- Round Rock, TX, USA

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