10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
78,363 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 172014

Freestar

  • 99,000 miles
Heavy rain all day and the water was leaking on the main computer board. Causing the van to stall out and resulting in a $100 tow bill. The shop told me it is leaking and needs to be replaced and sealed.

- Clinton Township, MI, USA

problem #7

Mar 222014

Freestar 6-cyl

  • 55,439 miles
Driving at approximately 35mph the vehicle started stalling out and would not shift properly. Fortunately was able to safely coast to side of road. Had vehicle towed to conway Ford in conway, SC. Needed new power control modular (PCM) due to water leaking through windshield cowling and shorting out connections to PCM. Created a potentially dangerous situation with vehicle stalling out while in motion. Research has revealed this to be a very common problem with this vehicle that is a safety hazard that needs to be addressed by Ford Motor Company with a recall.

- Eastport, ME, USA

problem #6

Apr 122013

Freestar 6-cyl

  • 82,049 miles
While merging onto route 50 off 628 the car died. I drifted onto side of road, but in park and restarted it. Took exit off 50 at 450 and car stopped again. Put in park at red light, started up again and drove down riva road. Car stopped 4 more times before getting to my residence, each time engine stopping, no power steering and no brakes. Called koons Ford annapolis and had the car towed there the next day (since the incident occurred on a Sunday). They kept the car for 1 week and could not confirm or duplicate any of the conditions. Possibly PCM but not sure.they found one error while driving it, but the computer could not find it. Paid for diagnostic test. Car has been running fine until 7/6/13 when exactly the same thing happened. Took back to Ford and 2 days later was told it was the PCM. Could not say how long it would take to get a new one as Ford does not have them it stock, but for $1300 could place the order. Found a Ford tech blog that describes exactly what every one is going through and how to fix it. Water is leaking under the cowl and shorting out the PCM. There needs to be a recall on this before some one dies.

- Riva, MD, USA

problem #5

Jun 042012

Freestar

  • 68,000 miles
This information is a collection of incidents that ultimately fit together. I have notice that the floor board of my van was wet. Since I have 3 kids I just shrugged it off. This past week I notice the floor mats weren't wet only the carpet beneath it was soaked. My kids don't spill just under the mats. The water must be entering from the outside in. The van was acting weird on and off -no check engine light until it started happen more frequently. June 2012, I got the P1340 code that the camshaft position sensor had gone bad, I replaced it, went out again, I was told it could have been a faulty part, changed it again, went out again, decided this is beyond me. I took it to the dealership and they "fixed" the camshaft position sensor and another part that was causing the camshaft position sensor not to work. ($900) it broke again because the part they put in was defective. They replaced the defective part and the check engine light came back on again. After they had the car for 2 weeks they found another small problem. ($130) I insisted at the time that they didn't make the proper repairs. They assured me that it all still needed to be done. (caught some double talk) I experienced a few more issues with the van losing power. (July, September, October -check engine light did not turn on.) I:N December the car turned off and I was only able to get about 25ft per restart and the light came on. I've noticed other features not working properly or working intermittently. (power locks, power windows, radio, power doors, key remote...) I have learned that other 2005 Freestar owners have experienced similar incidents caused by water leaking into the car through the windshield wiper blades and running down the wire harness causing multiple parts to short out from time to time. Please look into this. I have 3 children and no more money for "let's try this repairs".

- Yorktown, VA, USA

problem #4

Oct 132012

Freestar 6-cyl

  • 114,351 miles
Having a similar problem to others with my 2005 Ford Freestar. Water getting into PCM and causing problems. Took vehicle to dealership for torque converter recall and they noticed water in the PCM. They dried it out and vehicle ran fine for two weeks. Had significant rain last night and problem happened again. This is an obvious flaw in this vehicle and needs to be fixed.

- Bexley, OH, USA

problem #3

Dec 012010

Freestar

  • 97,000 miles
Water leaking in from the windshield messing up the PCM.

- Hamilton, OH, USA

problem #2

Jul 312008

Freestar

  • 61,063 miles
The contact owns a 2005 Ford Freestar. The contact released the hatchback mechanism while the vehicle was stationary. The hatchback immediately slammed down on the contact and injured his shoulder. There was no prior warning to the hatchback support device failure. The vehicle was taken to an authorized dealer and they stated that the failure was related to defective shocks in the hatchback. As of August 5, 2008, the vehicle has not been repaired. The contact was concerned of the safety risk involved. The failure and current mileages were 61,063.

- Huntsville, TX, USA

problem #1

Mar 212008

Freestar 6-cyl

  • Automatic transmission
  • 50,000 miles
I have had problems with my Ford free star 2005 van it has 50,600 miles on it. It all started when the speedometer and odometer stopped working at highway speeds. Then a few seconds latter the van just died while driving with my two year old twins in the car. I was able to start it up again and it started to sputter and stall again. I am a mechanic and I was going to attempt to repair the vehicle myself until I went on line and found out that other people have been complaining about the PCM getting wet and I found out mine was wet and corroded. The PCM was getting wet by water getting through the crowl gasket. I also found out that there was a tsb out on this directing dealers how to repair this problem at cost to the customer. The PCM was replaced now the vehicle shifts funny and goes in and out of gear and I was told I have transmission damage now. I called Ford customer service and they basically told me oh well, not our problem. But how is this my problem for a vehicle I did not design. Water should not be able to get to the PCM. Now my vehicle sits at a dealer and the dealer said that all plug in connectors to sensors. And vital computer components are wet an corroded. But if funny how there is a tsb out on this problem and Ford is doing nothing to help the customer.

- Rosendale, NY, USA