The vehicle on a very hot day 95 degrees out with the A/C on high was put into reverse with foot on the brake and the car surged backwards and went into safety mode. Had to drive the car home in safety mode. My wife says it happened a few times to her also. The upper motor mount on the engine has totally fell apart, the rubber bushing dried out and is gone. Called Ford and they told me the part is $230.

- New York, NY, USA

2005 Ford Freestyle sel. 76,000 miles. Right rear lower control arm sheered off from frame at mounting point while traveling at ~20 mph on residential street. The failure point was the sheet metal on the frame where the control arm attaches to, not the actual control arm.

- Decatur, GA, USA

On May 2009, the car stalled while driving after hitting a bad pot hole. Car would not restart. On July 1, 2009 the car would not start after being turned off for a brief time. Mechanic said it was the same problem as before and said it appeared to be a problem with an oversensitive fuel shut off valve. Whenever we hit a bump now, the car threatens to stall and then surges. It is an ongoing problem. It stalled recently, in August 2010, when backing up very slowly, but restarted. The car does not feel reliable. Also, when the car is parked on an incline and it rains, the back of the car is flooded due to a problem with the drainage around the moon roof. This has led to rusting in the spare tire area, which we were told is a safety hazard.

- Watertown, MA, USA