10.0

really awful
Crashes / Fires:
38 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
92,383 miles

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« Read the previous 20 complaints

problem #199

Oct 292017

Fusion

  • 100,003 miles
The ABS system will engage and the brake pedal will go to the floor with no pressure and very little braking when going over railroad tracks. This has happened at least 3 times in the past 2 months and it doesn't matter whether you are using the brakes or not when going over the tracks. The brake pedal will not reset until the car has been stopped, turned off and restarted the next day.

- Apopka, FL, USA

problem #198

Oct 032017

Fusion

  • 141,000 miles
I was driving to work, and hit a rough patch of gravel. The ABS system engaged, and my brakes went all the way to the floor. They were soft and totally unresponsive. Fortunately, I drive a manual, so I downshifted and used the emergency brake to come to a stop. If there would have been a need to suddenly stop, I would have certainly hit the car object in front of me. The brakes have been spongy since this incident.

- Iowa City, IA, USA

problem #197

Sep 102017

Fusion

  • 101,000 miles
When ABS brakes engage they malfunction and my brake pedal goes soft. It takes until the pedal is to the floor to brake. It happens every time the ABS needs to engage. This has been happening for about 2 years off and on. Now the ABS system is completely broken and the car is unable to be driven until the full ABS system is replaced.

- Mendon, UT, USA

problem #196

Sep 262017

Fusion

  • 140,000 miles
This is my second occurrence of a previously reported problem. On 9/26/2017, after applying brakes while driving over a speed bump on a city street, my brakes got extremely soft, going all they way to the floor before slowly stopping the car. If II was traveling faster and this happened, the car likely would not stop quickly. The sponginess continued for several hours of driving before returning to normal. Independent brake mechanics again could not identify the cause of this second occurance in 6 months. It seems this problem is common and could lead to accidents with injury or death. Ford must fix or at least identify the source of the problem!

- Smyrna, GA, USA

problem #195

Oct 112017

Fusion

  • 73,500 miles
Takata recall air bags still have not been fixed due to lack of replacement parts. ABS braking system, brake pedal goes soft after hard breaking and turning, car continues to roll with very little stopping power. Once car was shut off and turned on again pedal came back and stopping power came back to normal. The vehicle was in motion on a city street in a drizzling rain and swerved to avoid a car that attempted to turn in front of me, I hit the breaks and swerved to avoid an accident, then when approaching a light approx. 3 blocks away, the pedal went soft and I coasted to a stop. This continued for the rest of the ride approx. 2 miles. I reached the destination and shut the car off, when I came back to the car I started it and the breaks worked fine for stopping from that point on to my home. I had to ride the break pedal for quite a distance before stopping when the pedal went soft. There was no accident however it was a very tense drive not knowing if I would be able to stop my vehicle and hoping that nobody would cut me off and I would need to stop quickly because that was not going to happen. I noticed there are many complaints regarding this and I feel that Ford should be recalling and replacing the parts necessary at no cost to the vehicle owner. According to a Ford tech it is the ABS control valve, and it is a costly repair.

- Palos Hills, IL, USA

problem #194

Sep 292017

Fusion

  • 117,000 miles
Several times over the course of several years, after the ABS has engaged while driving, the brake pedal goes "soft" and has to be depressed all or nearly all of the way to the floor in order for the vehicle to stop. Usually, the brake pedal stays "soft" for several hours, then returns to normal the same day. In the past, I have taken it in to the dealer, and they have stated that they couldn't replicate the problem so they couldn't fix it. The last time this happened was on September 29, 2017. After several days, the brakes still hadn't returned to normal, so I took it in to the dealer (dewey Ford in ankeny, Iowa). They stated that the hydraulic control unit had to be replaced. With parts and labor, the repair bill came to $1,318.06, before taxes.

- Ankeny, IA, USA

problem #193

Oct 062017

Fusion

  • 89,314 miles
"hydraulic control unit (hcu)" I was driving home one morning following a truck on a two lane road at 60mph when a piece of furniture fell off the truck. I braked and swerved to the edge of the road to miss the chair and my ABS came on. I immediately felt ilike I couldn't stop and the ABS was not helping. I finally stopped and was able to avoid a collision. Later at the next stop light my brakes were very soft and barely worked. (pedal to the floor) I believe the hcu malfunctioned.

- Paris, KY, USA

problem #192

Sep 192017

Fusion

  • 106,235 miles
When driving over uneven or wet roads antilock brakes malfunction, causing brake pedal to go soft. This increases the distance it takes to stop. I have had to pull of the road or move to another lane to avoid collision. After stopping and pumping the brake or shifting from park back into drive brake pedal resumes normal tension. Cars sensors show no brake issue. My mechanic ran a brake check through the computer, no abnormalities showed up. I have noticed the antilock brake malfunction on city streets driving straight and while making turns. I have not tested the antilock brake on the highway.

- Clakston, MI, USA

problem #191

Sep 302017

Fusion

  • 170,000 miles
Yesterday we slowly drove over a couple of very rough pavement grooves - the kind you drive over to warn you to slow down for a railroad crossing or stop sign. These were severe grooves and really rattled the car - btw they were at devils tower national monument in Wyoming. Don't see any need for them either. The next time I applied the brakes the pedal was very soft and stayed that way; the car is now unsafe to drive. In researching this online I see this is a known issue on Ford Fusion and Mercury Milan models. A defect in the cars' antilock braking system (ABS) hydraulic control unit is suspected to be the problem. Many drivers have lodged complaints that after an ABS-assisted braking maneuver ' on a rough surface or other irregularity in the road, for example ' the brake pedal was observed to "go soft, " requiring extraordinary pressure to activate the brakes the NHTSA reported an investigation on this on 12/27/2016. Please ramp up your investigation in this matter and require Ford to replace these defective ABS modules or any other component resulting in sudden brake loss.

- Hot Springs, SD, USA

problem #190

Sep 252017

Fusion

  • 76,500 miles
On two occasions in the last two months I have attempted to stop my vehicle and the brake pedal went all the way to the floor. The first time I was able to pump the brake pedal and get enough pressure to stop my vehicle. The second time I was not able to get any pressure back by pumping the brake pedal. After turning the car off each time the pedal was back to normal this makes it very difficult to have it diagnosed. I have read a lot of other complaints for the same thing on the Ford Fusion I think Ford should take these very serious before someone wreaks or dies because of this issue. I avoided an accident only by going into another lane which isn't always possible.

- Roy, UT, USA

problem #189

Sep 012017

Fusion

  • 92,500 miles
While driving my 2009 Ford Fusion at 25 mph, I came upon stopped traffic. The road was wet and a little uneven as I was crossing a short overpass but there was plenty of stopping distance. The ABS activated. I held the brake pedal to the floor but the brakes did very little to slow the car until the car ran into the stopped traffic. At 25 mph, there was no concern that the car would not stop in time even with the ABS activated, but it did not. There was no skidding or sliding of the tires. I believe that the ABS module just did not apply enough pressure to the brake lines. I think this falls under PE 16-017.

- West Chester, OH, USA

problem #188

Aug 082017

Fusion

  • 60,000 miles
Brake pedal drops to floor after hitting a pothole while vehicle is in motion. No brake warning on. This happened while attempting to brake into a right turn on a city street at less than 10 mph. Now brakes are very soft and have to press to the floor to stop. I had the brakes bled once and the issue seemed to be fixed. The next bump while brakes were pressed caused the same issue. I believe the hydraulic control module is stuck open after the ABS engaged.

- Broomfield, CO, USA

problem #187

Sep 012017

Fusion

  • 105,000 miles
On 3 occasions my anti-lock brake system seemed to engage and fail causing the entire brake system itself to fail. One occasion was braking over a slick surface in a city street, my anti-lock brakes attempted to engage and the pedal then went straight to the floor and my vehicle hardly slowed down even 5 mph. On two other occasions going over uneven surfaces, one a high way exit ramp, the other a city street under construction. I attempted to brake so my suspension system would take less of an impact, and because of the object I was going over my anti-lock brakes engaged and failed. On both occasions the brake pedal goes all the way to the floor and the vehicle hardly slows at all. Each time this happens the brake pedal will not recover for approximately 2-3 weeks. By this I mean that I must depress the brake pedal about 80% before the brakes will actually engage. After the 2-3 week period the brakes seem to go back to normal on their own. On all three occasions my brake pads were at least 80% and the brake fluid was full.

- Philadelphia, PA, USA

problem #186

May 292017

Fusion

  • 72,700 miles
Takata recall. The contact owns a 2009 Ford Fusion. While driving at an unknown speed, the brake pedal traveled to the floorboard without warning. The vehicle was taken to the dealer (boyd brothers Ford, oxford, nc, 877-658-0824), but the failure was not duplicated. The manufacturer was made aware of the failure and did not call back. Also, the contact received notification of NHTSA campaign number: 17V024000 (air bags). The failure mileage was approximately 72,700. VIN tool confirms parts not available.

- Jttrell, NC, USA

problem #185

Sep 092017

Fusion

  • 135,860 miles
While traveling at approximately 20 mph on a generally straight, level and dry paved city street., I was applying the brakes to gradually stop the vehicle approaching a stoplight. My right front tire entered a pothole and I felt the ABS activate, I released the brake, and the ABS quickly deactivated. I then pushed the brake pedal to complete the stop, but the pedal went to the floor and I pumped the brake to complete the stop. The issue persisted from that point on (driving two miles before parking). After parking overnight the issue remains, the car will stop but the pedal is soft and needs to be pumped.

- Reston, VA, USA

problem #184

Aug 072017

Fusion

  • 90,000 miles
After the ABS is activated the brake pedal goes to the floor. Has happened multiple times and the only way I can get brake pressure is to get the ABS to activate by slamming on the brakes. I have had to activate the ABS up to 6 times to get pressure back. Very scary the first time it happens.

- Billerica, MA, USA

problem #183

Aug 292017

Fusion

  • 108,200 miles
Loss of braking after ABS event. I was driving down the road and I had to make a sudden stop to avoid hitting another vehicle. The ABS system activated and then the brakes became spongy afterwards. From then on, even the regular brakes were spongy and would not build up pressure after pumping manually. I checked on the internet and there are youtube videos on the subject and there are websites with this complaint. Seems to be widespread. There is also a NHTSA document (ODI resume PE 16-017) on the subject. I talked to a Ford dealer, and he said that to replace the hydraulic control unit (hcu) would cost about $2000. Ford has not issued a technical service bulletin (tsb) or a recall for this problem, so they won't pay for the repair. The regular brakes should work even in the event of an ABS system failure, but this is not happening; thus I cannot rely on my brakes unless the ABS is disabled. Maybe I should pull the ABS fuse.

- Dearborn Heights, MI, USA

problem #182

Aug 052017

Fusion

  • 59,800 miles
Have had 2 incidents of ABS engagement followed by loss of brakes, where pedal went down to the floor. First time was in February of this year. Road conditions were slick and the car slid slightly. ABS was activated and then there was loss of brakes. Had the car towed to a local mechanic and the whole brake system was inspected. All that was found was some air in the lines and brake pressure came back. Rotors, pads, calipers, master cylinder were fine. Second incident happened August 5th while going on vacation. Was about an hour from home when I slowed down to go through a toll booth. Road was wet and I hit a slight bump going through the toll. After I got through the toll, brake pedal sunk to the floor! I then exited the turnpike and headed back home and drove it back an hour with no brake pressure. Fortunately it was early morning and traffic wasn't heavy. I got home, switched all of the luggage into my other car and I called a friend who works on cars and he said I could drop it off and he would look at it while we were on vacation. While he had it, the brake pressure came back. But again entire braking system was inspected and nothing wrong was found. There has to be a glitch in the ABS. The first five years I had the car, nothing like this ever happened. Other on line postings I've read describe similar situations happening when the vehicle has 60,000 or more miles on it. My vehicle is at 60,000. Ford needs to look into this! does someone have to get seriously injured or killed before they take any action?

- Endwell, NY, USA

problem #181

Aug 232017

Fusion

  • 124,000 miles
The contact owns a 2009 Ford Fusion. While driving 20 mph, the ABS malfunctioned. The contact depressed the brake pedal and the brake pedal extended approximately 3/4 of the way down. The vehicle lunged forward as if the contact had come to an emergency stop, but only minimal pressure was applied to the brake pedal. The contact stated that the brake malfunction was intermittent. The dealer and manufacturer were not made aware of the issue. The failure mileage was approximately 124,000.

- Fort Scott, KS, USA

problem #180

Aug 172017

Fusion

  • 82,826 miles
When I drive in the rain or when I hit a pot hole, my ABS will kick in and I lose any type of breaking on my car. The break pedal goes all the way down to the floor. It does not matter if im on the highway or the street, as soon as the ABS kicks in I lose the break pedal. This is very dangerous for me and my son.

- Cincinnati, OH, USA

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