10.0
really awful- Crashes / Fires:
- 38 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 92,383 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Antilock brake system (ABS) activates whenever braking on rough road or while hitting even small potholes. This causes the brakes to drop to the floor. The brake has to be pressed almost to the floor just to get the car to slow down. When winter came and the roads got snowy/slushy, it kept happening so often and was unsafe that I pulled the fuse that controls the ABS and traction control in order to keep the ABS from activating. It is an accident waiting to happen.
- Oneonta, NY, USA
Went over a bump while braking and the brake pedal became soft and went to the floor. This had happened six times previously and when ever I turned off the vehicle it reset. It did not reset and they have remained soft and going to the floor to stop
- Brick, NJ, USA
While driving in my neighborhood I hit a rough spot in the road and my brake pedal went to the floor I could barely stop the car.I took the car to a local shop and they replaced the master cylinder and brake booster.still no brakes, they replaced the ABS module with a used unit a new one is $1300 dollars and that fixed the problem $1168 dollars later. I called Ford and if they could help me with the cost of this and they said it was not a recall.I will not be purchasing a Ford product in the future.the ABS module in these cars are defective.
- Kingwood, TX, USA
The contact owns a 2009 Ford Fusion. While depressing the brake pedal, the vehicle would not immediately respond until the pedal was depressed approximately 1/2 way down. The braking distance was extended. The vehicle was taken to an independent mechanic who replaced the ABS module, but the failure continued. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 85,000.
- Sun Valley, CA, USA
2009 Ford Fusion ABS issue the first issue with the ABS occurred on wet pavement. The car in front of me stopped quickly so I had to brake hard. The ABS kicked in, my brakes locked up as I started sliding sideways and then I lost all pressure in my brakes. After I recovered control of the car, I still had no pressure in the brake pedal unless I pumped the brakes many times before trying to stop. After continuing my drive and pumping the brakes along the way, the system finally corrected itself. The second issue occured a few weeks ago (Jan 2017) when I went to stop at a stop sign. The intersection had a few slick spots remaining and as I went to stop, the ABS kicked in and I lost the ability to stop all together. I was able to turn through the intersection without incident. The brakes have never recovered from this event. My stopping time has increased tremendously and I have to pump the brakes many times before I even try to stop. I have an appt to have the ABS checked out.
- Evansville, IN, USA
The contact owns a 2009 Ford Fusion. The contact stated that there was a failure in which the ABS randomly engaged when the brakes had not been applied. Each time the failure occurred, the contact had to pump the brake pedal because it traveled to the floorboard. The vehicle was taken to a dealer for diagnostic testing. The manufacturer was notified of the failure and recommended that the vehicle be diagnosed by a dealer. The vehicle was not included in NHTSA action number: PE16017 (service brakes, service brakes, hydraulic). The VIN was not available. The approximate failure mileage was 82,000. Updated 06/21/17
- Hermitage, TN, USA
After a hard stop the brake pedal is very spongy and travels almost to the floor. It has created a need for increased stopping distance. I had to take it to the mechanic who said it is an ABS system problem. This is the second time the ABS has been replaced. The first was at 44,000 miles and the second at 102,000. It is a very costly repair and could have had dangerous results due to its failure.
- Oldsmar, FL, USA
The contact owns a 2009 Ford Fusion. When the brake pedal was depressed, the vehicle would travel before coming to a stop. The contact would have to apply the brakes in advance in order for the vehicle to come to a complete stop. The contact took the vehicle to the dealer where it was diagnosed that the hydraulic control unit failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,591. Updated 06/07/17
- Township Of Washington, NJ, USA
On many occasions over approximately the last 20,000 miles (hard to tell how long it has been going on as it has become a normal occurrence) brakes become temporarily non existent after ABS is engaged for any reason on both wet and dry surfaces. Petal must be pushed to the floor after such incidents occur in order to stop vehicle and then requires extended distance to come to a complete stop. Since this problem has begun occurring brakes have become soft and all stopping requires petal to be pushed to floor and have to allow extended distance to stop. Have had the same mechanic for over 25 years and he has replaced rotors, pads, calipers, etc as required and says there is no air in brake lines. He has checked all brake components and advised that he recommends replacing the ABS hydraulic control unit. After hearing this I began to research the problem online and can't believe the number of complaints out there. I hope Ford is going to stand behind its product and fix this problem. It is a serious safety issue.
- Brook Park, OH, USA
After my ABS engaged at 10-15 mph on a patch of ice, I was barely able to stop at all. Since then, the brakes have become very spongey and it takes the car longer to stop than it should.
- Englewood, OH, USA
Very snowy where I live, whenever I hit ice and brake the ABS will kick on and off like its spossed to. After the ABS does its job the pedal gets very soft for quite a long time. It isnt until the next day the pedal is fully hard. One time the ABS was working the pedal went all the way to the floor.
- Loon Lake, WA, USA
After my ABS brakes engaged on some hard packed snow on my neighborhood street I had to depress my brake pedal very close to the floor to stop. This squishy brake condition gradually improved afterwards and was back to, or near, normal after several controlled test brakings over about 15 minutes. I haven't had any further problems, but then I haven't had any more ABS events. I didn't know if you wanted "me too" complaints.
- Kansas City, MO, USA
I was on an on-ramp going about 25-30 mpg in heavy traffic. At the left bend in the ramp I hit a small pothole that activated the ABS. The brake petal went all the way to the floor. The brakes have not gone back to normal pressure. The petal is too soft. I have to pump the brakes for every slow down.
- Monroeville, PA, USA
My 2009 Ford Fusion has a major problem with the ABS hydraulic control unit, my brakes are very soft do no stop as they should. This has caused danger to myself and other drivers. While pressing the brake pedal it keeps moving toward the floor and there's no stopping power. It feels like you're not going to stop at all. My husband refuses to let me drive the car anymore. I've called two local Ford dealerships and they tell me that the part is "part number sensitive" and is obsolete. I'm left with a car with no brakes and no parts available to repair it. Ford is a disappointment!
- Blacksburg, SC, USA
I began to brake approaching a traffic light. The anti-lock brakes initiated soon after light braking pressure. The anti-lock brakes continued for approximately 300 feet without the car slowing down. The vehicle proceeded through a red light narrowly missing traffic. After the anti-lock braking occurred the brake pedal was less responsive and the anti-lock brakes came on when applying regular pressure. The anti-lock brakes work less effectively than when the brakes do not use ABS. It is very difficult to apply the correct amount of pressure to not initate ABS from occurring.
- Highland, MI, USA
When I was trying to brake on some light ice to make a turn it locked up on me and was unable to come to a stop... since that incident I have soft squishy brakes, to stop it goes almost to the floor., I have had brakes checked out there is nothing wrong with them.. said it was the ABS system needing to be checked out and that Ford is aware that there is a safety issue on this 2009 Ford Fusion
- Waterloo, AL, USA
The contact owned a 2009 Ford Fusion. While driving 70 mph, the vehicle crashed into a brick wall. The contact stated that the brakes failed without warning. The air bags deployed. A police report was filed. There were no injuries sustained. The vehicle was towed and destroyed. The manufacturer was not made aware of the crash. The failure mileage was 125,000.
- Riverview, MI, USA
When I have gone on roads that are uneven or bumpy my brakes would not work and go all the way to the floor. They would be fine after a while. I went over some railroad tracks and it happened again where my brakes go all the way to the floor. Its has been that way for about 3 months now. I have had the brakes looked at and new pads put on. Its still not fixed and I still really have no brakes and takes a lot to stop. Even pumping the brakes doesn't work.
- Salem, IN, USA
ABS breaking. After a hard break on a gravel road the break peddle is soft. I have to push the peddle to the floor in order to get a response. There are no dashboard warning lights on. This happened once before, but it corrected itself after it set for the better part of a day.
- Roff, OK, USA
- Tampa, FL, USA