10.0
really awful- Crashes / Fires:
- 38 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 92,383 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
After hard braking and ABS activation to avoid an accident while highway driving, brake pedal became very soft. After later stopping and restarting engine (and verifying brake fluid level), petal is still soft / inconsistent. Need to pump brakes to build enough pressure ot stop. Concerned valves on hydraulic control unit is sticking, not allowing full hydraulic pressure to wheel calipers.
- Evansville, IN, USA
The contact owns a 2009 Ford Fusion. While driving various speeds, the brake pedal extended to the floorboard when depressed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.
- Newark, NJ, USA
Brakes went to the floor and overshot turning lane after I hit a bump in the road while braking. Pavement was damp, I was on an incline on a local 2 lane road. 3rd time for this. Dealer said my brakes were fine after the second time it happened, Dec. 2016. Seems to be ABS system. Sent repair invoice on last report Dec. 2016.
- Kinnelon, NJ, USA
Brakes suddenly became very soft, going often all the way to the floor, and is worse with no brakes if hit a bump while on the brakes.
- Dallas, TX, USA
The contact owns a 2009 Ford Fusion. While driving 35 mph, the contact depressed the brake pedal, but the vehicle vibrated and failed to slow down or stop without warning. The brake pedal became very loose. The vehicle was towed to the contact's home. The vehicle was not taken to a dealer or independent mechanic. A friend of the contact, who works as a Ford mechanic, diagnosed that the electronic control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 66,000.
- Azusa, CA, USA
Whenever I need to brake, the pedal goes to the floor, and there is minimal resistance from the brakes. This applies to ABS situations (rainy, icy weather) and dry conditions when brakes are needed suddenly (highway slowdown, animal jumping in the road). This applies to traveling at any mph, including highway and city driving. The pedal also drops to the floor when the car is in park. Pumping the pedal is required to feel any resistance, but it is necessary every time the brakes are needed. Time and distance needed to slow down are exponentially more than even a year ago. Brake pads were replaced 3 years ago, fluids were flushed, replaced, and bled 4 months ago. Auto body shops report all is well and that there is no reason my brakes should be so slow to react or the pedal should drop to the floor.
- Falls Church, VA, USA
While driving through a construction zone, we had to apply the brakes hard to avoid some oncoming traffic. The next time we applied the brakes, the brakes went almost to the floor. After turning the car off, the problem was resolved temporarily. Next, while going down a steep hill and applying the brakes hard to stop for a crosswalk, the brakes acted fine for a few seconds and then started going to the floor requiring the brakes to be pumped several times to build them back up. It has happened several times in the past few months and it seems to happen only after a hard or rough braking event. Seems as though turning the car off fixes the problem temporarily.
- Mt Olive, AL, USA
Shortly after going over a pothole, I was then on a fairly steep downhill grade approaching a stop sign on a city street at approximately 25 mph. As I braked, there was a feeling of "release: In the brake pedal and then the pedal got very "soft". the pedal traveled much further than usual to nearly "the floor" with very little braking power taking place. Right after finally stopping the brakes were still soft but returned to normal after a minute or 2 after commencing slow driving. I had the brakes/system inspected.....no problem evident. Have only owned the car one month so unsure of prior occurrences.
- Smyrna, GA, USA
As I was braking to turn into the driveway at work this past winter, the road was snow covered and the antilock brakes activated. Since that time the brake pedal has excessive amount of travel before brakes engage. I have since changed out pads, rotors and flushed the brakes and cannot get rid of the soft brake pedal. I did some searching online this past weekend and found others having the same issue. Ford needs to correct this brake issue.
- Athens, WI, USA
The contact owns a 2009 Ford Fusion. When the brake pedal was depressed at various speeds, the pedal traveled to the floor and the vehicle hesitated to respond without warning. The failure recurred multiple times intermittently. The vehicle was taken to an independent mechanic where the brake system was flushed, but the cause of the failure was unable to be determined. The vehicle was not repaired and the failure continued. The manufacturer was notified of the failure. The failure mileage was 115,000. The VIN was unavailable.
- Brooklyn Park, MD, USA
Driving on on a rough surface and applied the brake ' the brake pedal "went soft, " requiring extraordinary pressure to activate the brakes. This has happened before and usually turning off the car resets it. It did not reset quickly this time but took the weekend to go back to normal.
- Brick, NJ, USA
Going down a rough bumping road, hit brakes and brakes went to the floor. Now the brake pedal is real soft and spongy. Brake pedal goes about half way before even applying brakes to the wheels to slow car down.
- Jasper, FL, USA
The brakes on my 2009 Ford Fusion are hardly functional. When you apply the brakes, the pedal goes nearly to the floor with a greatly extended braking distance. This has resulted in a few close calls for accidents. I have had the car in the shop multiple times. The first time they turned the rotors. The second time, they "computer bled" the brakes. The last time the shop contacted Ford directly and they were told that the hydraulic control unit is a problem in this model. If they know there is a problem, why is there no recall to fix this issue. Just a little research on the internet show that the problem is widespread.
- Whittier, NC, USA
As stated in NHTSA action number: PE16017, my car is having the same issue of the brakes going to the floor and not being able to build brake pressure. I have fixed/replaced every brake component (calipers, brake booster, master cylinder) but have not replaced the ABS control module. All research leads to this being the issue of the valves sticking open and causing not brake fluid pressure to build.
- Medina, OH, USA
When pushing my brakes, the pedal will be all the way to the ground and the car will not stop. It will gradually slow down and almost feels sponge like. After taking the car to the Ford dealership in town they told me that several Ford Fusion were having this problem and the part itself to fix it was $1300. As well as several hours of labor. The total bill would be $3000. They refused to drive the car and condemned it undriveable stating the brakes could go out at any moment. We had to have the car towed back to my house.
- Ruston, LA, USA
The contact owned a 2009 Ford Fusion. While depressing the brake pedal at 40 mph, the vehicle failed to respond without warning. As a result, the brake pedal traveled to the floor and the contact crashed into another vehicle. The air bags deployed. A police report was not filed and no injuries were sustained. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 124,000.
- Mcdonough, GA, USA
After my car sat for a week, the breaks were wet from the snow melting. Once I first started driving my car, I thought to myself that the breaks felt really loose. It looks longer to break than usual. I was going to stop at a stop light, and rear ended the vehicle in front of me, since it was taking longer to break than usual. My vehicle is usually able to break quickly.
- Hartland, MN, USA
The contact owns a 2009 Ford Fusion. While driving 55 mph, the brakes were applied; however, the brake pedal depressurized after the ABS was activated. The vehicle was not diagnosed or repaired. The failure mileage was 98,000.
- Brester, MA, USA
I was driving as normal slowing to cross railroad tracks, doing this caused the ABS to engage briefly. Braking each time afterwards the pedal would go almost completely to the floor before stopping. After researching im confident that it's a stuck valve in the ABS module.
- Manchester, TN, USA
- Brick, NJ, USA