10.0

really awful
Crashes / Fires:
38 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
92,383 miles

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« Read the previous 20 complaints

problem #359

Oct 092019

Fusion

  • 287,000 miles
Hard stop on freeway resulting in ABS activating. Afterwards, brakes were spongy and required exceptionally more distance to brake and pedal needed to be depressed to the interior floor in order to stop. This is the third time this has happened with the vehicle.

- Richmond, MI, USA

problem #358

Sep 182019

Fusion

  • 170,000 miles
I was moving about 40mph going straight and when I hit the brakes to turn they went to the floor applying no braking action at all. I was lucky that I was going straight on a country road with no traffic or this could have been catastrophic. There are no brake fluid leaks, pads have maybe 15,000 miles on them and are good. There were no warning lights illuminated in the car. Several months back after the ABS was activated the brakes got soft and reset after the car was shut off and sat for a while. There were literally no brakes whatsoever today. After letting the car sit for a while turned off the brakes are back, but the pedal is still soft and I don't want to test drive the car as it is too dangerous. This appears to be a common problem from looking at various web pages that should be addressed asap.

- Somerville, AL, USA

problem #357

Apr 112019

Fusion

  • 160,000 miles
While traveling on a slightly rough highway, I went around a curve and a bicyclist was in the middle of my lane, I braked suddenly and my brake peddle went to the floor, I had to swerve to keep from hitting him. I pumped my brakes and they came back up, but were mushy and it took several more miles before they worked effectively although still not as they should. The next day the brakes worked fine and for several weeks afterwards, then there was another incident. I was trying to stop at a stop sign, before turning on to a busy major highway and my brakes again went to the floor. The side road I was stopping on was rough (it had been scrapped to prepare for blacktopping).this happened twice within a few weeks.the results could have been deadly. This has happened three times! I had new brake pads, rotors, and calipers put on after the first incident and it did not help.

- Rush, KY, USA

problem #356

Sep 062019

Fusion

  • 100,000 miles
Was slowly pulling fwd to park in parking space and when put foot on brake to stop, it kept going. Car went over the cement parking block onto sidewalk and hit heavy duty cement pillar. Only damage was my license plate and hopefully little else on my car.

- Orinda, CA, USA

problem #355

Nov 272018

Fusion

  • 110,182 miles
The contact owns a 2009 Ford Fusion. The contact stated that the vehicle lost braking ability. When the contact depressed the brake pedal, it traveled to the floorboard and could not stop the vehicle. The vehicle was taken to sheehy Ford Lincoln gaithersburg (901 N frederick ave, gaithersburg, md 20879, (301) 358-4443) where the mechanics diagnosed the vehicle and blew air through the valves; however, the failure continued. The manufacturer was not made aware of the failure. The failure mileage was 110,182.

- Gaithersburg, MD, USA

problem #354

Jul 252019

Fusion

  • 151,000 miles
Brake failure, while driving my wife's 09 Fusion the brake pedal went to the floor when stopping and hitting a pot hole. The brake pedal went all the way to floor before being able to slow the veh. The brake pedal did not return to normal until a couple days later. My wife uses hand controls which did not affect the driving in any way but has me concerned as my wife is in a wheelchair and can't put excessive force on the brakes if they were to fail like that. I tried pumping the brakes but it didn't resolve the issue, nor did pumping the brakes while the veh was turned off.

- Lansing, MI, USA

problem #353

Aug 272019

Fusion

  • 150,000 miles
I pulled into the median to turn left into a business. As my car traveled over some gravel in the median my brakes went "soft" and I had to mash down on them in order to come to a complete stop. Once parked, I let the car "sit" or "rest" for 4 hours. The brakes were still soft when I started the car, and when I would press the brakes, I had to mash down on them to come to a complete stop.

- Lansing, MI, USA

problem #352

Oct 152018

Fusion

  • 95,000 miles
Low brake engagement following anti-lock brake system event. Vehicle was in motion. After this event, I would need to push the brake pedal down more than it should need to be pushed in order to get the brakes to engage. Tom holzer Ford in farmington hills, mi replaced a hydraulic control valve unit as well as a front right lower side caliper pin that was frozen.

- Northville, MI, USA

problem #351

May 032019

Fusion

  • 125,000 miles
Tamara recall for the 3rd time in 2 years. I've had problems with spongy brakes. I braked over a pothole and my brakes locked up and hit the floor! I now have to pump the brakes to get them to work. I got my brakes flushed and they went back to normal. About a month later the same thing happened when I had to brake hard due to abrupt stop on the interstate. It took about a week to get them back to normal. This is not safe and should not happen with new brakes and rotors.

- Staunton, VA, USA

problem #350

Jul 082019

Fusion

  • 86,000 miles
When I hit the brakes I have to go all the way to the floor before they start working. This happen once during winter when I went over a speed bump and after a week or so it fixed itself. But several weeks ago as I was braking at a light I hit a pothole and it has done it again and has not repaired itself. I read online this is a common problem this type of car faces with the ABS system.

- Akron, OH, USA

problem #349

Aug 082019

Fusion

  • 166,800 miles
On Aug 8, 2019 my right front wheel crossed over a dip in the road while making a right turn. I pressed my brake and almost immediately I had an 'empty' feeling in my brake pedal. I could press the brake paddle completely down without much resistance. Had my rotors and brake pads checked next day but all 100%. learned that the hydrolic control unit (hcu) unit was affected. A known Ford Fusion failure and costly to replace!!! recall Ford!!!

- Traverse City, MI, USA

problem #348

Aug 012019

Fusion

  • 75,000 miles
ABS system engaged on a gravel road when braking. Brakes are now soft after ABS system engaged. Like so many other Fusion owners, this is a hydraulic control unit malfunction.

- Hamden, CT, USA

problem #347

Aug 012019

Fusion

  • 111,000 miles
Service brakes goes to the floor upon normal braking causing a severe safety issue

- Langhorne, PA, USA

problem #346

Jul 262019

Fusion

  • 93,000 miles
Spongy brake pedal, brakes seem to start to grab then pedal goes straight to the floor. Happens all the time and I'm scared that this will cause an accident. Car has 93K miles. Will never buy another Ford

- Dundalk, MD, USA

problem #345

May 122019

Fusion

  • 89,000 miles
Have been dealing with a brake issue for a few months. Took it to a mechanic who replaced the brakes pads. After they were replaced, the brakes still felt off. I would have to push the brake pedal down all the way to the floor for it to stop completely. Took it to a second mechanic who then replaced the master cylinder. Still had the same issue. When I returned to the mechanic, he looked over the air and stated there was nothing else wrong with it. Finally I went to dunphy Ford where the greeter stayed he already knew what the problem was before I finished explaining the complete issue. He assured me it was the hcu (which of course was almost $1000 to replace) so I had it replaced. After picking up the car it felt fine for the first two days. The. The issue started happening again. When I returned the car to Ford, they told me it was the rear rotors. I asked how could they miss that when they replaced the hcu, there was no answer. The rotors were replaced. That night I went to pick up my car. After driving off, my brakes now made a very loud squealing sound and sort of clanking sound every time I hit a small bump on the road coming from the right side of my car. Well I checked every tire and found one of the lug nuts was loose on the front passenger side of my car. Called them and had he car & brakes looked over once again. This time they tightened the lug nuts and 'buffed' the rotors. The brakes still make a pretty loud sound when I brake but no one can seem to figure out the issue. Not even Ford. I can send in invoices and receipts if needed

- Philadelphia, PA, USA

problem #344

Jul 022019

Fusion

  • 200,000 miles
Issue has occurred multiple times since I have owned this vehicle to now. Whenever the ABS system engages (hard braking to due snow/ice or obstruction avoidance), immediately following that the brake pedal becomes incredibly spongy or non-existent and braking becomes very difficult without pumping the brake pedal or engaging the hand brake. I've had the pads, rotors, rear calipers, and slide pins replaced and the system flushed and inspected multiple times. I have found that if you pull over ans shut the car off for a few minutes and restart it tends to work until you have the same issue come up..

- Marion, IN, USA

problem #343

Sep 152009

Fusion

  • 30,000 miles
Low brake pedal after a hard stop

- Louisville, KY, USA

problem #342

Jun 262019

Fusion

  • 218,000 miles
Brakes go nearly to the floor when pressing brake pedal before engaging and stopping vehicle. Spongy. Replaced master cylinder with new, no help. Replaced ABS hydraulic unit with used unit, and no help, but suspect the replacement unit is faulty also. Vehicle does not stop well.

- Paola, KS, USA

problem #341

Jun 152019

Fusion

  • 74,000 miles
Break pedal becomes spongy after hitting a pothole. Currently at the dealership they are trying to replace the master break cylinder, but that didn't work. The next move is to replace the mcu. I have read multiple similar reports here to mine. I'm very concerned this is a factory defect that is revealing itself to be dangerous and costly to Ford consumers.

- Glendale, CA, USA

problem #340

May 132019

Fusion

  • 143,000 miles
My brakes go out almost completely when there is the slightest bump that I might hit on the road. Firestone has replaced the brakes, brake fluid, and master cylinder and the brake pedal still goes to the floor. The research I did shows that the problem is the ABS module. I've found hundreds of people in online forums with this problem. Why is there not a Ford recall with this problem?

- Roseville, CA, USA

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