really awful
Crashes / Fires:
24 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
95,974 miles

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« Read the previous 20 complaints

problem #278

Aug 272018


  • 5 miles
NHTSA action number: EA18002 the NHTSA action item listed above affects my Ford Fusion too. I lose breaking power so much that I must apply the break petal to the floor in order to come to a complete stop and this also does affects the total stopping distance.

- Peachtree City, GA, USA

problem #277

Aug 152018


  • 120,000 miles
My brakes depress all the way to the floor before stopping and scared they are going to stop working. Was told it was the ABS hydraulic brake control unit. Since then I have investigated it on the internet and see that this is a big problem. Complained to Ford & they said there was no recall or assistance at this time. If this is a big problem then it needs to be fixed immediately.

- Murray, KY, USA

problem #276

Aug 012016


  • 88,560 miles
After hitting a bumpy road my brakes went to the floor and stopping power just went away. Checked at shop. All pads replaced. Fluid changed completely twice. Master cyl and hoses not leaking, now I have really weak braking system from the federally mandated system 49 cfr 571.135 - standard no. 135 that is installed in my car and cant get it repaired. Do I just throw a car I bought brand new away? mileage 88000 started now at 92000. New tires and talked to Ford house but no one will commit to any answers. Have a student trying to drive this car in college and around town. Roads are rough from drought and constantly trying to pump brakes but it makes no difference while driving. If just starting off for the day a lot of times you have good brakes until something happens and they just go away. Hard to watch road, speed people and pump brakes all the time. Lets go. Step up and do your job........... no injuries yet close calls at traffic lights.

- Wichita Falls, TX, USA

problem #275

May 012018


  • 80,000 miles
Problem occurs when vehicle is in motion. We (two drivers) experienced intermittent braking hesitation. Usually when driving on rough pavement, and especially when turning, brakes will hesitate to activate properly. Brake pedal tends to drop near the floor before braking occurs. Have noticed approximately 20-30 feet of additional pavement distance is covered before brakes fully engage. New brake pads were installed within the last 20,000 miles, but this is believed to be an issue with a faulty ABS. We believe this is likely an issue with corrosion and/or sticky valves in the ABS unit as others have described and posted on-line.

- Shelby Township, MI, USA

problem #274

Aug 182017


  • 90,000 miles
I have a 2009 Ford Fusion sel 2.0 V6. My wife and I were travelling at highway speeds when traffic began to slow in front of us. With plenty of room to stop I began applying the brakes, but they just kept travelling until the pedal was on the floor. The car eventually stopped, but only after swerving into the narrow shoulder and narrowly missing the guard rail and stopped traffic. Since this incident the brakes are very soft and will periodically lose enough pressure to where the pedal will go all the way to the floorboard. It seems random and is very dangerous. My wife will not even drive the car anymore after our highway scare. From my reading the the zinc hydraulic control unit in the ABS systemhas a coating that turns gelatinous over time when met with brake fluid. It is a very obvious and dangerous defect that should be corrected by Ford, and has been in later models. That, in and of itself, should prompt a safety recall. I hope the NHTSA findings will help to protect our safety as consumers.

- Irving, TX, USA

problem #273

Jun 132018


  • 89,000 miles
Tried to brake as usual and brakes were not as responsive and needed more pressure/time to stop. ABS light came on shortly after. Ford believes that the cause is ABS module and/or ABS hcu (ABS pump motor failure). They are unable to determine actual cause until I py $3,000 to replace each potential issue. While brakes seem to operate ok now, the car needs more time to stop. Have seen multiple complaints online w the same issue (spongy brakes, ABS module failures). I have also been unable to obtain the recall replacement for passenger side airbag as they are short on parts.

- Seattle, WA, USA

problem #272

Jul 252018


  • 160,000 miles
I drove over a set of bumpy railroad tracks and about a 1/4 mile down the road, when I went to stop, my brake pedal went to the floor. I still had some brake pressure to stop though. I made it to a parking lot to check for leaks but did not see any. I pumped the brakes and I got my brake pressure back and the brake pedal was back to normal.

- Ortonville, MI, USA

problem #271

Jul 202018


  • 54,000 miles
Brakes have failed twice randomly. Coming to a stop at stop sign and stopping at yellow light (this one was scary). ABS seems to pulsate back and then pedal goes straight to floor. First time I was able to pump brakes back up and drive to dealer. They said nothing was wrong. Second time I was unable to pump back up. After sitting for an hour or so the brakes were working again. I took to dealer for second time and again, nothing wrong. Clearly there is something wrong and huge safety issue. I don't want the third time it happens to actually be a crash! very unsafe and do not understand how they say nothing is wrong.

- Fort Worth, TX, USA

problem #270

Jun 292018


  • 180,000 miles
While sitting at a red light the brake pedal will go soft or have to resort to double pumping of the brake pedal for them to grab.

- Zion, IL, USA

problem #269

Jun 262018


  • 82,200 miles
Driving at 45 mph I had to brake over a bumpy section of paved road, my ABS activated then the brake pedal went real soft and almost to the floorboard. My braking distance increased tremendously, I almost hit another vehicle that was in front of me. No ABS warning indicator light came on before or after the incident. Brakes feel extremely weak after the incident and stiil do after pumping them many times. Approximately 82,200 miles on my 2009 Ford Fusion SE 2.3L. Did a little research and it sounds like this is a common problem for this vehicle and should be a recall on the ABS hydraulic control unit. Extreme safety concern for braking.

- Livonia, MI, USA

problem #268

Mar 062018


  • 98,000 miles
I was driving and needed to stop quickly on uneven pavement. When I pushed the brake pedal, it was almost like something slipped and the brakes would not catch. I then lost the pressure in my brakes and was unable to come to a complete stop. I was able to slow the car down and pump the brakes to get the pressure back. But it has not functioned the same since and the braking system is unreliable at best. I've since had brake pads, rotors, and the master cylinder replaced with not much improvement. I will be trying to replace the ABS hcu unit. I really think this needs to be a recall at this point. I drive a maximum of 10 miles most days and am not hard on my vehicle. It should not break from braking on uneven pavement.

- Indianapolis, IN, USA

problem #267

Jun 112018


  • 167,960 miles
The contact owns a 2009 Ford Fusion. While driving approximately 30 mph and attempting to make a right turn, the contact depressed the brake pedal as the front driver side wheel struck a pothole. The brake pedal traveled to the floorboard. The contact was eventually able to stop the vehicle. The vehicle was towed to manteca Ford (555 N main St, manteca, ca 95336, (209) 239-3561) where it was diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 167,960.

- Manteca, CA, USA

problem #266

May 172018


  • 145,000 miles
When I apply the breaks while moving and the car hits a bump while the breaks are applied, the breaks will get very soft for a few days. The breaking power is very bad during that time, it probably triples the stopping distance required. This has happened at least a dozen times over the past 2 years.

- West Point, MS, USA

problem #265

May 222018


  • 101,000 miles
Soft brake petal / brake petal goes to floor within 17 seconds resulting in compromised brakes and a safety hazard (all speeds and stopping situations). Seems to be a very common complaint / safety issue but still no recall or service bulletin from my understanding. I saw NHTSA is investigating, so I wanted to share I am also having issue and feel it is unsafe. Mechanic thought like most at first it was a bad master cylinder and replaced. Petal still soft so he bled brakes several times and was confident no air in system. I brought back car 3X over a year concerned the brakes feel 'abnormal/weird'. each time brakes were re-bled and he agreed they felt unusual, he felt they were ok. My young daughter drives the car daily, so being concerned I researched and pressed dealer for info and found there is a known issue with a valve sticking in the anti-lock brake hydraulic valve unit resulting abnormal internal hydraulic fluid flow and gradual pressure loss. The price for a replacement valve body is an expensive $544 at Ford and 3-hours of labor to replace. My mechanic feels this is a recall worthy safety issue and needs reported. No idiot light or code notifies driver or mechanic failure has occured and he said antilock systems should not have such pressure failure with a part issue. Without recognition from Ford, the condition is misdiagnosed and results in mechanics thinking it is probably ok when it is not safe. My daughter has driven the car in this condition for about a year now while we try to resolve and we probably did an expensive, unneeded repair. It is disappointing to learn there hasn't been a recall or warning. An $800 repair for a most likely defective part is excessive (not to mention the $350 unneeded master cylinder repair. The temptation for many will be to 'live with it' due to high cost of repair or never know.

- Port St. Lucie, FL, USA

problem #264

Jan 102010


  • 60,000 miles
1.takata recall. 3-5 year waiting period and yet no repair. Also, if driver airbag is takata, why no recall or replacement" 2. brakes will drop all the way to floor in emergency braking! why no recall or fix" this is life threatening problem.

- Monroe, LA, USA

problem #263

May 282017


  • 15 miles
Break pedal goes to the floor. The vehicle takes longer to stop. Pumping the breaks several times seems to fix the problem. This is a random problem.

- The Colony, TX, USA

problem #262

Mar 082018


  • miles
On multiple occasions I have had difficulty with stopping the vehicle regardless of the weather conditions. I have had my brakes checked repeatedly and been informed that my pads, rotors, master cylinder are all in great condition. I have had the brakes bled, brake fluid change and it has not rectified the issue. On more than one occasion I have either ended up on the side of the highway or almost hit another vehicle trying to stop. There is no forewarning as to when this happens. The brake pad is extremely spongy and at times when being pushed goes nearly to the floor. This has happened on the street, on the highway, the worse and most scariest incident was driving highway 77-South through wv, going through the mountains. I have counted 13 incidents of this over the past year. There have been more incidents over the span of 3 years but on each previous occasion I was told that air gets in the brake line and to pump the brakes. This clearly has not elevated the issue. The most recent evaluation by a mechanic assured me that my brakes themselves were in good condition.

- Charlotte, NC, USA

problem #261

Apr 272018


  • 40,000 miles
Driving the other day I lost brakes and almost had an accident with another vehicle. The brake light came on along with the service light. Which is still on. Drive home variously in low gear when needed. When in low gear I heard a constant grinding noise. Still patiently waiting on my takata air bag replacement thru Ford. This vehicle is new to me and I haven't made my first payment yet. Only has 40K for mileage. As is common with most Ford cats. I asks experienced surges in the vast. My lay cast was an 04 Taurus.

- Orange, MA, USA

problem #260

Dec 012017


  • 106,000 miles
The contact owns a 2009 Ford Fusion. While attempting to stop the vehicle, the brake pedal traveled to the floorboard when it was depressed. The failure occurred on several occasions. An independent mechanic was able to duplicate the failure, but was unable to determine the cause. The failure was not repaired. The local dealer (sterman and larkin Ford in pittsburgh, pa) was notified of the failure. The manufacturer was not notified. The failure mileage was 106,000.

- Pittsburgh, PA, USA

problem #259

Apr 222018


  • 180,000 miles
Very soft brakes. - the car kept experiencing soft brakes after the ABS would engage or if the car hit a pot hole of solid bump in the road. Not all the times but fairly often. We replaced the master cylinder in 2016 and the brake pads recently as well. In Dec of 2017, I was going about 25mph while approaching the exit of our neighborhood. There was a small patch of ice & water. I was braking for a stop when the car crossed the patch. The ABS engaged. From that moment on for about 2 weeks the brakes would go to the floor before they would slow the car to a stop. Then it cleared up. On Sunday April 22 around 1am, we were driving through a town on our way back from picking up our son. It had been raining steady for several hours. My husband was driving less than 35mph approaching a traffic light that had just turned yellow. He tried to stop for the light. The ABS engaged but the car did not stop. The light turned red before we got to the intersection but the car was not stopping. We ran the red light. The car did finely slow down to an almost stop but we were already through the intersection. Luckily there were no other cars around at the time but from that moment on the brakes have been soft. After finishing our trip home about 300 plus miles and going to the store where we live about 5 miles, we are afraid of driving the car anymore. It takes too long to stop and if someone stopped quickly while in front of us or if something ran out in front of us while driving, we don't believe we could stop quickly enough; safely.

- Beebe, AR, USA

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