10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
65,701 miles

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« Read the previous 20 complaints

problem #9

Oct 252013

Fusion 4-cyl

  • 116,000 miles
According to my mechanic and the tech's from a local Ford dealership the problem stems from a faulty electronic throttle body which is controlled by the onboard computer system (engine control module). The fault prompts the car to go into a "limp home" mode or reduced power mode which in turn causes the car to act as though it's running out of gas. From a driving perspective, it has put me in a few precarious traffic situations.

- Stevens, PA, USA

problem #8

Aug 252012

Fusion

  • 40,000 miles
I had a history of recurring problems with my 2009 Fusion. The battery died over and over again, causing me to finally replace it. The car constantly threw errors regarding low tire pressure. But the largest problem happened when we were driving down a two-lane highway at roughly 55 mph and the steering wheel suddenly became unresponsive and locked, causing us to hit first the concrete divider on one side of the highway and ricochet across and hit the metal safety rail on the other side. The car was unresponsive to braking. The car hit head-on both times and was completely totaled. I remember frantically trying to open the doors because I was sure was about to explode. This is an incredibly frightening experience for me because there was literally nothing we could have done to prevent it. We weren't speeding. There was no inclement weather. No one was distracted by their phone or the radio. No one fell asleep. A driver behind us who stopped described how the car just suddenly veered out of control. It is difficult to describe the terror you feel when you are behind the wheel of a car that has completely stopped responding to anything you do. It is scary to think how easily we could have crashed through the metal guardrail and fallen to our deaths, yet there isn't even a recall in effect. I am so extremely lucky that no other car was involved in the accident, but this is incredibly dangerous.

- Taylor, MI, USA

problem #7

Jun 032012

Fusion

  • 35,000 miles
The contact owns a 2009 Ford Fusion. The contact stated was entering a parking space at 10 mph when the brakes were applied but the vehicle accelerated abnormally. The contact crashed into a rail and the vheicle was destroyed. The contact sustained minor injuries. A police report was filed and the vehicle was towed to a auto body repair shop. The dealer was notifiedof the issue and informed the contact to have the vehicle towed to the dealer for inspection of the failure. The failure mileage was 35,000. The VIN was unavailable.

- South Pasadena, CA, USA

problem #6

Dec 082010

Fusion 4-cyl

  • Automatic transmission
  • 32,000 miles
The contact owns a 2009 Ford Fusion. While driving approximately 35 mph the brake pedal was engaged and the vehicle continued to accelerate. The vehicle came to a stop after applying pressure to the brakes several times. The identical failure occurred on a separate occasion and in order to stop the vehicle, the gear was shifted into neutral in combination with the brake pedal engaged forcefully. The vehicle was taken to an authorized dealer who stated the failure could possibly be related to the driver's side floor mat. The contact was in disagreement with the dealer and planned to notify the manufacturer concerning the defect. The approximate failure mileage was 32,000. Updated 11/03/11 updated 11/16/11

- Fair Haven , VT, USA

problem #5

Jan 042011

Fusion

  • 13,920 miles
The contact owns a 2009 Ford Fusion sel. While driving approximately 65 mph, the contact stated that she applied pressure to the brakes when the vehicle suddenly accelerated without warning followed by a loud popping noise. She attempted to place the vehicle into neutral gear and pulled the emergency brake, after driving four miles she was able to gain control of the vehicle and shut it off. The contact did not inform the dealer or the manufacturer. The failure was not diagnosed by a dealer. The vehicle was not repaired. The current and failure mileages were 13,920.

- Williamstown, WV, USA

problem #4

Dec 242010

Fusion 4-cyl

  • Automatic transmission
  • 5,773 miles
The contact owns a 2009 Ford Fusion. The contact was driving approximately 20 mph when the vehicle abnormally accelerated. The contact placed the transmission lever into neutral and shut off the vehicle. She was able to restart the vehicle and drive at a very low speed until she reached home when she began to smell smoke. The dealer was notified and the contact was awaiting an investigation. The contact did not inform the manufacturer nor was the vehicle repaired. The current mileage was 5,781 and the failure mileage was 5,773. Updated 05/05/11

- Chicago, IL, USA

problem #3

Jul 212010

Fusion 6-cyl

  • 9,400 miles
Sudden acceleration when car was put into reverse. The car engine was turned off. Floor mat was not touching the gas pedal. Dealer could not find any codes in car computer. Car is 2009 Ford Fusion, V-6, AWD. Model sel.

- Clovis, NM, USA

problem #2

Jun 212010

Fusion

  • 47,000 miles
The contact owns a 2009 Ford Fusion. While driving at speeds of 70 mph, the accelerator pedal became stuck in the open throttle position. The vehicle continued to accelerate without driver intent and the contact used extreme force on the brakes to stop the vehicle. The vehicle was moved off the roadway and the engine was shut off. When restarting, the vehicle resumed normal operation. The dealer advised having the vehicle diagnosed at the contact's expense. The vehicle was not diagnosed or repaired. The failure and current mileages were 47,000.

- Kansas , MO, USA

problem #1

Jun 112010

Fusion

  • 14,000 miles
Recurring low speed and braking unintended acceleration problems with surges from about 3200 to over 5000 rpms. This happens when braking and when stopped or right after starting up from a stop. May not be a safety problem but this is consistent with the Toyota problems.

- Bonita, CA, USA