10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
102,640 miles

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problem #4

May 122019

Fusion

  • 89,000 miles
Have been dealing with a brake issue for a few months. Took it to a mechanic who replaced the brakes pads. After they were replaced, the brakes still felt off. I would have to push the brake pedal down all the way to the floor for it to stop completely. Took it to a second mechanic who then replaced the master cylinder. Still had the same issue. When I returned to the mechanic, he looked over the air and stated there was nothing else wrong with it. Finally I went to dunphy Ford where the greeter stayed he already knew what the problem was before I finished explaining the complete issue. He assured me it was the hcu (which of course was almost $1000 to replace) so I had it replaced. After picking up the car it felt fine for the first two days. The. The issue started happening again. When I returned the car to Ford, they told me it was the rear rotors. I asked how could they miss that when they replaced the hcu, there was no answer. The rotors were replaced. That night I went to pick up my car. After driving off, my brakes now made a very loud squealing sound and sort of clanking sound every time I hit a small bump on the road coming from the right side of my car. Well I checked every tire and found one of the lug nuts was loose on the front passenger side of my car. Called them and had he car & brakes looked over once again. This time they tightened the lug nuts and ┐buffed┐ the rotors. The brakes still make a pretty loud sound when I brake but no one can seem to figure out the issue. Not even Ford. I can send in invoices and receipts if needed

- Philadelphia, PA, USA

problem #3

Aug 012016

Fusion

  • 88,560 miles
After hitting a bumpy road my brakes went to the floor and stopping power just went away. Checked at shop. All pads replaced. Fluid changed completely twice. Master cyl and hoses not leaking, now I have really weak braking system from the federally mandated system 49 cfr 571.135 - standard no. 135 that is installed in my car and cant get it repaired. Do I just throw a car I bought brand new away? mileage 88000 started now at 92000. New tires and talked to Ford house but no one will commit to any answers. Have a student trying to drive this car in college and around town. Roads are rough from drought and constantly trying to pump brakes but it makes no difference while driving. If just starting off for the day a lot of times you have good brakes until something happens and they just go away. Hard to watch road, speed people and pump brakes all the time. Lets go. Step up and do your job........... no injuries yet close calls at traffic lights.

- Wichita Falls, TX, USA

problem #2

Jun 052015

Fusion

  • 178,000 miles
Car is making awful sounds turning at low speed front end. I have taken to dealership twice with over 5000 dollars in repairs. No fix. They say the car is safe to drive but if you listen to it. It doesnt sound like

- Mesquite, TX, USA

problem #1

Apr 152013

Fusion 6-cyl

  • 55,000 miles
Both left and right trunk strut or trunk lid lift support have failed to support trunk lid. Trunk lid does not remain open even when opened completely. Has caused injury by trunk lid falling and striking my head and neck. No professional medical treatment required at this time.

- Wichita, KS, USA