really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
10 / 2
Average Mileage:
53,010 miles

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problem #70

Aug 172018


  • 22,000 miles
The contact owned a 2012 Ford Fusion. While parking the vehicle in a parking space, the vehicle surged at an unknown speed, drove over a concrete median, and crashed into two plastic tanks. None of the air bags deployed. A police report was filed. The vehicle was not towed to a dealer to be diagnosed. The insurance company towed the vehicle to a facility, investigated the failure, and determined that it was destroyed. The driver sustained injuries to the neck, collar bone, scarring to the left hand, left wrist, and left arm as well as chest pains from the seat belt restraining tightly. The front passenger also sustained chest pains from the seat belt restraining tightly. Both occupants received medical treatment. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

- York, PA, USA

problem #69

Jul 062018


  • miles
My car takes about 2 mins to start. The gas acceleration goes from normal to slow when IżM driving. I go into reverse and my car stalls and jerks really hard. When IżM at a stoplight or a stop sign my car will act like it's losing power and the whole car shakes. The lights on the dash come on then disappear days later with new lights on such as check engine doors open ect. There are times I will be driving and my car will slow down on its own like I hit my breaks. When I was backing up going in reverse the car jerked and I hit someone however it was in a parking lot. There was no damage to the other vehicle. When I put the car back in drive after I had it in reverse from backing up I backed up again there has to be something wrong within the car itself. IżM worried about my safety as well as others. The malfunctioning of the car has been going on since about a month after I got it and it's been almost 2 months since it's beenin my possession.

- Rockaway Beach, MO, USA

problem #68

Apr 282018


  • 122,000 miles
Driving my family home, my dashboard displayed a message to "service power steering soon" steering wasn't an immediate problem...however, a few hours later, I attempted to drive the vehicle to a mechanic and when I turned the wheel the steering was very hard to do, very stiff. There was also a message that came on the dashboard that said to "service power steering now". I contacted a mechanic & they informed that I could possibly reset the power steering, by just turning the car on and off a few times. However, this method did not work. Computer is having trouble uploading the video

- Philadelphia, PA, USA

problem #67

Apr 072018


  • 70,000 miles
The vehicle was in motion on I 85 in Alabama traveling approximately 70miles per hour.I noticed the vehicle started jerking, the speedometer started fluctuating, until I lost speed control.the wrench light was on. My vehicle had 70,000 miles;driven approximately 20 miles a day. I made the decision to turn around and go home driving in the right lane with no speedometer or a speedometer that would start fluctuating while my car was jerking. I took the vehicle to my local Ford dealer.the diagnostic codes were 070/071/072.they told me no warranty and it would be $1,000 to fix the transmission speed sensor. Unfortunately I did not have $1000 to fix the problem. My car operated ok until a few days when it started jerking, speedometer fluctuated until it went to reading 0 mph. At this time I was on I 20 in atlanta. This time I was afraid of being rear ended when I was stopped at a traffic light due to not picking up enough speed. I feel this is a serious safety issue and Ford should be required to replace transmission speed sensors. Case in point concerning Ford dealer quoting $1000-I found someone to repair for under $100. I would have been able to fix my car the previous year. Dealer said they would have to spend 4 plus hours labor due to where the transmission speed sensor is located. Person fixing my car said the transmission speed sensor is external easily accessible. IżM very disappointed in Ford and the dealer in this very scary issue.

- Jonesboro, GA, USA

problem #66

Mar 202018


  • 142,000 miles
The throttle stuck (2nd time, both times similar) recent experience:03/20/2018: Location: Entrance ramp pa turnpike at somerset exit. The turnpike traffic was moving extremely slowly due to weather\accident (estimate 15 25 mph). I had purposely hung way back (100 - 150 ft) of car ahead of me as driver did not seem experienced or confident. After thinking that the vehicle in front was going to make its merge, I started accelerating up to the then turnpike traffic speed. The car in front though did not merge but stopped instead. I then needed to slow down or stop. When attempting to slow down, my car did not want to slow down, throttle seemed stuck. I then started pressing the brake pedal with both feet as hard as I could. Though my car did stop before hitting the vehicle in front, it was an extremely tense experience. Previously, a couple years ago, I had a similar experience. I did not report at that time. In that experience, I was approaching an intersection in the city of erie. My approach was on a slight uphill. The light changed from green to red and I went to stop. Again, it seemed as though the throttle stuck. As it was on an uphill I was expecting to use little or no brake. My car though kept at speed. Again, I jumped on the brake pedal with both feet as hard as I could. In this case, I did lightly strike the back of a vehicle that stopped ahead of me at the traffic signal. The car I hit did not receive any damage. My car though had a grill piece puncture the air conditioner item that holds its liquid.

- Erie, PA, USA

problem #65

Feb 072018


  • 78,000 miles
Throttle body- our 2012 Ford Fusion will intermittently stall, which has become a hazard driving, especially on the highway. The wrench light will come on, but once turning the car back on, the light will go off. After a dozen or more times, the check engine light finally came on and we were able to bring it to our mechanic. He pulled the code P2111 (throttle body). He cleaned out the throttle because that what he thought would fix it and cleared the code. The problem happened again and we then researched online and found that this is a major issue with Ford owners. However, Ford has claimed that this is not a hazard so has not declared a recall, but has extended a warranty for the part. Unfortunately, since our code was cleared our Ford dealership will not fix this under warranty even after giving them the code that popped up. They have had the car for days and have not experienced it themselves so they will not fix it. The only options we now have are #1 paying out of pocket or #2 driving the car hoping that the check engine comes back on which Ford has suggested. Needless to say this is extremely dangerous and we are very disappointed that the only option they have for us is to send us away to have it stall again so they can get their code when knowing there are what looks like hundreds of complaints online. Also, since the check engine light only came on once, we will probably have to experience a dozen more stalls for it to come on again. We are at a loss.

- Waterbury, CT, USA

problem #64

Jan 312018


  • 126,000 miles
The advancetrac system has gone bad, forcing me to lose power steering and power to the engine. Incredibly hard to diagnose the exact problem. Replaced multiple sensors and fuses and issue still exist.

- Stillwater, OK, USA

problem #63

Jan 012017


  • 110,000 miles
#1 takata recall #2 throttle actuator control system stall engine to a limp in traffic unexpectedly very dangerous

- Dallas, TX, USA

problem #62

Sep 132017


  • 72,000 miles
City traffic, 30mph. Only had traveled a few miles. Temperature was in the low 90's and dewpoint in the low to mid 60's. wrench tool icon illuminated and the vehicle shook and total loss of power. Could only go 3-5 mph. Pulled off the road. Turned off car and restarted. Icon was off and car ran fine. Service scan tool did not find any faults. After the scan, the dash message center displayed the message: "service advancetrac". intermittent problem with no other error messages and appears to be a common on Ford vehicles. Simply restarting the vehicle should not erase the source of the problem. This is a very dangerous situation if this occurs at highway speeds because of the total loss of power.

- Crystal, MN, USA

problem #61

Jul 312017


  • 71,500 miles
The electronic throttle body has failed twice within 500 miles. (the vehicle has 71500 as of this writing) both times this has occurred at approximately 35 mph while driving on a flat stretch of road at a steady speed with little input from the accelerator. In both circumstances the car has thudded into "limp mode" where the car can only coast of the road. A restart seems to clear the problem.

- Cuyahoga Falls, OH, USA

problem #60

Mar 102015


  • 39,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the vehicle failed to accelerate and stalled. The check engine and wrench warning icons illuminated. At a traffic light, the contact was able to restart the vehicle and resume driving. The vehicle was taken to an unknown dealer where it was diagnosed that the engine throttle body failed and needed to be replaced. The vehicle was not repaired. The failure recurred numerous times. The manufacturer was notified of the failure and informed the contact that there was a recall on the engine throttle body, but her VIN was not included. The manufacturer provided the contact with the phone number to NHTSA. The approximate failure mileage was 39,000.

- Whitesboro, NY, USA

problem #59

Mar 292017


  • 755,554 miles
For a while know my car would randomly stop. All of a sudden it would decrease in speed and then shake at which time I would pull over and shut the car down after some time I am able to start the car up again and get back on the road. No mechanic can actually find anything wrong with my car so they just keep telling me to come back if it does it again. At first I thought it was the fuel filter so I was told by the mechanic to use fuel injection cleaner in my car. I have done that and it appeared to work however it started up again. I have been having this issue off and on for a while but can never find the issue. I am wondering why hasn't there been a recall on this. I noticed that with this model year everyone is having the same issue. I live in houston and our freeways are not the best places to break down.

- Houston, TX, USA

problem #58

Jan 012017


  • miles
"takata recall" and vehicle speed limit possible steering problem.

- Dallas, TX, USA

problem #57

Feb 232017


  • 44,000 miles
I just hit 40,000 miles, vehicle has become very unsafe, while driving vehicle shuts off. Acceleration take too long and once it kicks in it slams into gear. If I need to reverse it won't find the gear and when it does, I slams into gear, the wrench continues to appear on dash when said event is happening. There should be a recall on that transmission or engine. Very unsafe. When vehicle stalls it becomes a hazard to everyone around me. If someone could please contact me this would be great. Upon searching what the problem could be I noticed numerous complaints about the same issue. Please help! I don't have any photos of the vehicle shutting down and what a hazard it can be. Tell me what to do please.

- Columbia, SC, USA

problem #56

Dec 022016

Fusion 6-cyl

  • 28,000 miles
The contact owns a 2012 Ford Fusion. While driving less than 20 mph and turning into a parking space, the vehicle momentarily surged or raced without warning. The vehicle was taken to the dealer where the cause of the failure was undetermined. The manufacturer was notified of the failure. The failure mileage was 28,000. Updated 02/07/2017

- New Hartford, NY, USA

problem #55

Sep 292016


  • 26,000 miles
My 2012 Ford Fusion with 36K miles loses acceleration and idles rough until it is shut off and re-started. A wrench symbol is displayed when this happens. No check engine light is displayed. Does not matter at what speed. Very dangerous when on interstate hwy. A car that loses power in 2016? unacceptable, unforgettable and unforgiving.

- Omaha, NE, USA

problem #54

Sep 122016


  • 82,000 miles
While driving on a city street car stalls and shake this happened four times within two months, had it diagnosed at a local shop no code reading was discover.

- Winter Garden, FL, USA

problem #53

Jul 152016


  • 30,212 miles
July 15,2016 my 2012 Ford Fusion, with 30,212 miles jerked and stalled. Had to coast to the side of the road. To restart and the wrench light came on. Took to dealer on July 18 was told it sounded like the emission throttle but have to run test I need to pay $115 that would go toward the repair have a extended warranty but she states it's on me.

- Grand Prairie, TX, USA

problem #52

Oct 182015


  • 35,542 miles
I purchased a used 2012 Ford Fusion with 30K miles on it in 2015. While driving on the freeway at 70mph the vehicle lost all power causing me to almost crash. The throttle body was diagnosed as the issue and was supposedly fixed under Ford customer satisfaction 13N03. Fast forward to July 15th, 2016 and the same thing happened while on the freeway. My car is now sitting at my local Ford dealership and either the dealership isn't fixing the car correctly or Ford has more issues they are hiding.

- Holtville, CA, USA

problem #51

Jan 252016

Fusion 4-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2012 Ford Fusion. While the vehicle was at a complete stop with the brake pedal depressed, the rpms rapidly increased and the vehicle attempted to move forward without warning. The contact shifted the vehicle into neutral and the rpms continued to increase. The contact powered the vehicle off, which powered the engine off. The contact let the vehicle sit for a couple of minutes, restarted the vehicle, and it resumed normal operation. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000. Updated 03/18/16 updated 03/22/16.

- Hanover Park, IL, USA

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