1.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
122,000 miles

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problem #1

Jan 032022

Fusion

  • 122,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while she was at a complete stop at a red light, the steering wheel inadvertently locked and lost power steering assist. The warning message "Power Steering Lock" was illuminated. The contact turned off the vehicle and she was able to push the vehicle to the side of the road with the assistance from her husband. The vehicle was towed to the contact's residence and then the vehicle was towed to the dealer who diagnosed that the power steering control module needed to be replaced. The manufacturer was notified of the failure and informed the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V340000 (Steering) because the recall had expired, and the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 122,000.

- Clarksville, TN, USA

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