10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
88,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #10

Sep 202022

Fusion

  • 97,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, she stopped at a service station to refill when she was notified by another individual to exit the vehicle. The traction control warning light illuminated. The contact stated that the individual noticed flames at the hood of the vehicle. The contact stated that the individual was a fire fighter that inspected the vehicle and lifted the hood and extinguished the fire. No injuries were sustained. No medical attention was required. A fire report was filed. The contact notified AAA where it was towed to Christian Brothers Automotive where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired however, a year later the failure recurred. The contact stated that the brake warning light was illuminated. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle when she heard a pop sound, but the vehicle failed to respond. The contact stated that she had to apply pressure to the brake pedal to slow the vehicle. The traction control warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired. The contact stated that she then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 97,000.

- Victoria, TX, USA

problem #9

Feb 112023

Fusion

  • 91,000 miles
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 45 MPH the contact depressed the brake pedal while slowing for traffic and felt the brake pedal drop to the floorboard. The contact had begun to pump the brake pedal and noticed that the "brake" warning light was illuminated. The contact stated that the failure had become constant and drove the vehicle to an independent mechanic. The vehicle had been diagnosed and it was determined that the passenger front flexible brake hose had a 2 to 3 inch split in the hose. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not yet available.

- Baltimore, MD, USA

problem #8

Jul 012022

Fusion

  • 50,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that on various occasions and while driving at various speeds, the steering wheel veered to the left when depressing the brake pedal, and excessive force was needed to maneuver it. The air bag warning light was intermittently illuminated. The vehicle was taken to a local dealer on various occasions, where the failure could not be duplicated. The vehicle was then taken to an independent mechanic on four separate occasions, where it was diagnosed that a wheel alignment was needed; however, after the vehicle repairs were completed, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed that all tires needed to be replaced. The vehicle was repaired; however, the failure was recurring. The vehicle was then taken to Kings Ford (9555 Kings Auto Mall Rd, Cincinnati, OH 45249), where it was diagnosed that another wheel alignment was needed; however, the failure persisted after the repair. The contact had received notification of NHTSA Campaign Number:?23V162000 (Service brakes, Hydraulic); however, the part for the repair was not yet available. The vehicle was taken back to the dealer, where the failure was related to the recall, and the dealer confirmed that the parts were not available for the recall remedy. The vehicle was not repaired, and the contact was advised to apply the emergency brake when parking. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

- Cincinnati, OH, USA

problem #7

Apr 182023

Fusion

  • 113,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the vehicle abruptly stopped; however, the tires continued to spin. As a result, another vehicle behind the contact swerved to avoid rear ending the vehicle. The brake malfunction service light illuminated, and the release brake alert warning light illuminated. The contact stated that she was able to pull the vehicle off the road and turned the vehicle off and released the brake pedal alert. The contact then stated that she was made aware by the other driver that the rear driver-??s side tire had stopped spinning. The contact then stated that she was able to restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The contact then called the NHTSA Hotline after receiving notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) per the notice and was made aware that the VIN was also included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The failure mileage was approximately 113,000.

- Jonesboro, GA, USA

problem #6

Apr 012023

Fusion

  • miles
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Garner, NC, USA

problem #5

Mar 172023

Fusion

  • 75,000 miles
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contacted stated that while the vehicle was parked, she noticed that fluid was leaking underneath the vehicle. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.

- Springfield, IL, USA

problem #4

Jul 132022

Fusion

  • 106,193 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled and then lost motive power. The vehicle failed to restart. The check engine warning light and two other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where the battery was replaced and the vehicle was able to restart; however, the failure reoccurred. The vehicle was then diagnosed that the brake booster vacuum pump and front brake hose needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.

- Miami, FL, USA

problem #3

Jan 132021

Fusion

  • 0 miles
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic), NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Corpus Christi, TX, USA

problem #2

Jun 152022

Fusion

  • 89,000 miles
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 50-55 MPH, the transmission started slipping. There was no warning light illuminated. The contact was able to drive to his residence however, upon parking and turning off the vehicle, the contact noticed that the brake lights remained illuminated. The contact then disconnected the fuse box to prevent the battery from draining. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. Parts distribution disconnect.

- Sand Rock, AL, USA

problem #1

Mar 032022

Fusion

  • 146,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while he was walking towards his vehicle, he noticed that the brake lights were illuminated. The contact stated that there was no key in the ignition and the light switch was in the off position. The contact stated while driving at approximately 40 MPH, the vehicle inadvertently started to deaccelerate. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was driven to the local dealer but was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure and the contact was referred to the NHTSA for assistance. The approximate failure mileage was 146,000.

- Sterling Heights, MI, USA