10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
55,153 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

problem #263

Feb 012024

Fusion

  • miles
Was driving g on the freeway and car began shaking about 1mile later rhe car would not go past 10 miles an hr without making a loud noise everything was upkept with my car ontop of all recalls and now I have a car that I had to finish paying off without being able to drive it for almost 2 years and can't seem to fund a solution on either the dealer fixing the power train or giving me a refund

- San Fernando , CA, USA

problem #262

Feb 052026

Fusion

  • miles
On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A winding sound started. Put car in drive pulled out onto main road, drove fine, not even half a mile. Stopped at sign, pulled out onto main road a main road, and car would not go, would not go in gear at all. No one was hurt, but received a few horn honks. Made it to side of road, put the car in sport/manual mode, did not help. Manage to make it about a mile up the road where I was able to safely park it in a parking lot. The check engine symbol came on a couple of weeks prior, but went away after a day. Did not come back on until this particular day 2/5/26. Nothing, no problems leading up to this. Conveniently the extended warranty went out on car 4k miles ago! And the dealership is not interested in helping me out at all. I had to have it towed to an independent shop, to get checked out, due to the dealership being booked 2 months out! I now have a car that I have only had for 1 year! With a blown transmission that I have to make payments on and can not drive!! There are no recalls, but there is a manufacturer issue, that we do not get notified about by mail or by email..? I read another complaint about this same thing, guy also making payments on a car he can not drive!!! This is ridiculous!! And heartbreaking if I can not get help with this! And you can bet the dealership will receive a less than favorable review!

- Mitchell, GA, USA

problem #261

Dec 232022

Fusion

  • miles
My 2015 Ford fusion 1.5 L engine has had problems since 2022. I have been adding antifreeze, changed spark plugs many times, flushed my antifreeze and the vehicle overheats and has had to be towed twice changed out thermostat, spark plugs, coil pack, two times for misfiring coolant housing with no success. Called in a complaint to Ford Motor Co. and they are unwilling to help. They said they put out a bulletin however this does not fix the problem of needing a new engine. I am stuck making payments on a car I cannot drive. My mechanic says it needs a new engine. Never realizing there was a bulletin or a coolant intrusion problem with this engine.

- Wilson, OK, USA

problem #260

Oct 312025

Fusion

  • miles
Car began leaking coolant, overheating, smoking (white smoke) and misfiring on cylinder #3. Based on my research, this is an issue Ford knows about due to it being a defect in the design, yet I'm being told I have to pay to replace the engine. We replaced the spark plugs, coils, and nothing helped. We took it to a mechanic and were told we need an entire engine replacement and it won't be covered by Ford.

- Martinsville, VA, USA

problem #259

May 162025

Fusion

  • miles
I have been having issues with the vehicle where it will stall. This even happened when I was driving on the NJ turnpike, it stalled while driving and I had to pull over (thankfully I could) to restart the vehicle. It took the dealer 3 weeks to finally figure out the issue and tracked it down to a bad BCM (Body Control Module). I researched this further and found some interesting information. A significant number of 2015 Fusion owners report similar electrical glitches, with some experiencing a complete loss of power to multiple systems, including the center console, AC, and power windows. Diagnostics have identified water intrusion and corrosion in specific connectors, such as C134 near the front bumper, as a root cause, which can be resolved by cleaning and applying electric grease. However, a failing BCM itself is a common diagnosis, especially when multiple systems fail simultaneously and no other obvious cause is found. Replacing the BCM is a known solution, but it requires programming with the vehicle's specific as-built information and PATS key programming to function correctly; a new OEM BCM typically costs around $500. The BCM must be programmed using specialized diagnostic tools like Ford IDS software or equivalent, and the process includes steps like parameter reset, CEI configuration, and battery monitor sensor reset. While some owners have successfully bypassed the BCM using an external relay for specific functions like parking lights, this is a complex workaround and not a standard fix for a failing BCM. Persistent issues, especially those that recur after resets or component replacements, often point to a defective BCM, though other factors like a faulty wiring harness or a bad ground connection should also be ruled out. Given the prevalence of these problems across 2010-?"2019 Ford Fusions, some owners have advocated for a recall, citing safety concerns.

- Cherry Hill, NJ, USA

problem #258

Oct 032025

Fusion

  • miles
I got an engine temperature warning, then I noticed the coolant reservoir was empty. I filled it back up and everything went back to normal. I was driving down the interstate when the check engine light came on. I had a few misfires and was able to make it back to a dealership, who then diagnosed the vehicle and said it coolant intrusion due to an engine block leak. Charging over $9000 in repairs

- Ames, IA, USA

problem #257

Aug 082025

Fusion

  • miles
I have a 2015 Ford Fusion Ecoboost t back in 2019 took it to Ford for regular maintenance and they told me it had a recall for another engine (coolant intrusion) at that time I had no problem with my car so needless to say I was shocked. Now 2026 August 15 my car shuts down coolant temperature warning comes on, I pulled over had a mechanic look at it and he tells me the head gasket is no good coolant intrusion This is a safety issue and cars could catch on fire ??"? Called Ford they said nothing they can do. All I can say is shame on Ford they need to do the right thing and fix these Safety issues.

- San Antonio, TX, USA

problem #256

Jul 062025

Fusion

  • 216,700 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving 70-75 MPH on the interstate, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over and restarted the vehicle. The message "Transmission Not in Park" was displayed. The contact stated that while veering to the left lane, the vehicle started to shudder. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 216,700.

- Chickasha, OK, USA

problem #255

Jul 092025

Fusion

  • miles
Coolant leaking into cylinder 2, misfire (P0302), overheating, and white smoke from exhaust. Mechanic diagnosed potential head gasket or coolant intrusion issue. Vehicle is out of warranty. This seems related to known issues on EcoBoost engines, including TSB 19-2208 for later models, but no recall exists for the 2015 model. Major safety concern and potential engine failure

- Fort Worth, TX, USA

problem #254

May 152025

Fusion

  • miles
We purchased a used car for my son to use in college. While driving on the hwy, the car started loosing power and just died on the side of the road. He was towed towed to a Ford dealer and was told he was leaking coolant into cylinder #4, which is a KNOWN PROBLEM AT FORD and an active recall for model years 2016-2018. Our 2015 has the identical failure mode and is not covered in the recall!! We were told $9000 to replace the engine block... It only has 84,000 miles on it!!!!

- Clarkston, MI, USA

problem #253

May 302025

Fusion

  • 144,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the vehicle started losing motive power. The contact turned off the vehicle for three minutes and then immediately drove the vehicle to the local mechanic. The vehicle was taken to two independent mechanics. The first independent mechanic diagnosed the vehicle and determined that the head gasket had failed and needed to be replaced; however, the mechanic was unable to perform the repair. The vehicle was then towed to the second independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN associated with the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.

- Hermitage, TN, USA

problem #252

Jun 132025

Fusion

  • miles
I was driving on the highway in my car stop going then it start rolling backwards a little then i hit the breaks then put in park in put it back in drive then it started driving again then my brake lights came on and didn-??t go off for about a week I have to unhook the battery I have a 8 year old son I was on the way to the hospital because my grand father was on life support when all this took place there was trucks going around us we almost got hit my three car thank god I made it home safe then I got. Home in my car just keep getting load as if I-??m hitting the car there-??s a load sound it makes when I start it up in i dont feel safe driving it -?? when out it being check out i really need some one to look at

- Atlanta , GA, USA

problem #251

Mar 142025

Fusion

  • miles
The vehicle started to over heat because the vehicle is loosing antifreeze through the head/engine block wall. This is a 1.5L Ecoboost motor. I had the water pump and radiator lines replaced 2022 by Gorilla Techs, but that did not fix the issue. It has progressively gotten worse over the course of two years. Other Ford owners, they have had engine repairs covered. However, the recommend solution is to replace the engine with a long block engine. This repair is a result of poor engineering. A new engine from Ford is priced at $6,000 and does not include labor or other one time use parts and fluids.

- Cedar Springs, MI, USA

problem #250

May 292025

Fusion

  • miles
My 2015 Ford Fusion with the 1.5L EcoBoost engine experienced a complete engine failure due to a coolant intrusion in cylinder 3, which is consistent with Ford TSB 20-2100. In December 2023, I brought the car to the dealership due to rough starting and a non-start issue. No coolant related codes were detected at the time. In May 2025, the vehicle began running roughly and showed codes PO316 and PO303. The dealership diagnosed low coolant and coolant intrusion into cylinder 3, with a rust and fouled spark plug. I believe this is a progressively safety-related engine defect that can lead to sudden loss of power and unsafe driving conditions.

- Old Bridge, NJ, USA

problem #249

May 282025

Fusion

  • miles
I only have 85k miles on my 2015 Ford Fusion. One day the check engine light came on, my car started stalling, shaking, and making noise. I stopped the car and checked the engine- coolant was exhausted. Upon taking to get it checked- the head gasket and short block were blown/cracked. The coolant had leaked into the engine. This should not have happened on a car with this low of mileage. I did my research and this is a well known issue for Ford Fusions during this time range. I called Ford and they told me there is nothing that they could do.

- Washington, DC, USA

problem #248

May 012025

Fusion

  • miles
Coolant Intrusion in Cylinder 2 and 3.

- Montreal, WA, USA

problem #247

May 282025

Fusion

  • miles
After check engine light and the coolant fluid low light came on, I took it to a ford dealership and was told that they found there was a coolant leak which caused the engine to fail and that the short engine block needed to be replaced and it would be 9000 dollars to repair. so we are now faced with paying for a repair that is double what the car is worth or get a new car. there was never a recall for the coolant leak even though Ford knows its a known issue.

- Colorado Springs, CO, USA

problem #246

Sep 012024

Fusion

  • 134,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, there was heavy white smoke coming from the exhaust pipes before the vehicle shut off unintendedly. The contact stated that there was a leak coming from the catalytic converter and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who discovered a blown head gasket due to coolant intrusion into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was provided a case number and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 134,000.

- Bakersfield, CA, USA

problem #245

Apr 082025

Fusion

  • miles
The engine (1.5L EcoBoost) has suffered a failure due to coolant intrusion into cylinder 3, which has led to repeated engine misfires. Trouble codes P0303 (misfire cylinder 3) and P0316 (misfire on startup) were found. The vehicle is currently available for inspection, and a diagnosis was performed by two Ford-certified mechanics using a borescope, confirming the presence of coolant in the combustion chamber. The misfires cause rough running, hesitation, and potential stalling, especially during startup and acceleration. This creates dangerous situations in traffic, such as loss of power while merging or crossing intersections, increasing the risk of a collision. Both technicians concluded the engine has coolant intrusion and recommended a short block replacement as the only viable fix. I was quoted approximately $10,000 for the repair. The vehicle has been inspected by the manufacturer (Ford), but despite acknowledging this is a known issue with the 1.5L EcoBoost engine in various Ford models, they are unwilling to assist with covering the cost of the repair in my case. The Check Engine Light initially came on intermittently and then became constant. Symptoms such as engine misfires, rough idling, and hard starts appeared around the same time, several weeks ago, and have progressively worsened since.

- Pleasanton, CA, USA

problem #244

Mar 142025

Fusion

  • miles
In March of 2022 the engine failed on the vehicle. When I took it in for repairs, at the dealership where we purchased the car, I was told the engine needed to be replaced because coolant had leaked into the motor. I was told when the repairs were made I would not have this problem anymore. Three years later the same issue has occurred again and I took the vehicle back to the same dealer. This time they are trying to blame maintenance; saying there is sludge in the motor. The problem with this is the oil was recently changed (within 3500 miles) and the mechanic at the dealership did not identify any sludge or coolant in the oil. The dealership was told by the service engineer not to repair the motor. I looked on line and there reddit forums from people across the country having the same problem. What they are saying is the same thing the dealer told me. Ford is blame the customer claiming lack of maintenance. This is just a talking point because what everyone is being told is the same. Ford needs to be place under investigation. Law suits against Ford are documenting Ford knew the ecoboost engines had defects from the start and do not have a way to fix the design flaw and are refusing to make amends. Additionally these lawsuits are documenting the band aid repairs Ford is doing is simple to push the problem off and later not claim responsibility when the same malfunction occurs. The owners of Ford cars with ecoboost engine are out tens of thousands of dollars and have endure hardship inflicted by Ford that go beyond the vehicle damages. Ford should be placed under federal investigation and I believe it is possible criminal conduct may have occurred given the position Ford has taken in and its continued failure to make amends.

- Wamego, KS, USA

Read the next 20 complaints »