There was electrical malfunctioning taking place and the power steering was malfunctioning and the car would just stall and like lock up everything in it and everything would be flashing on and on inside on and off

- Pueblo, CO, USA

My vehicle was parked in front of my house (thank god) and when I started it, 3 alarms came on and I was not able to move the steering wheel. Had this happened while I was driving, I would most certainly been in an accident. The issue is the entire electronic steering system failed. Whole component needs to be replaced. Exactly one year to the day after the last electrical failure.

- Canton, MI, USA

My friend aron was having an emergency when woke up at 4:00am to come to his help. After waking up with a redbull, I was then heading to the house at wich aron lives. I was unfortunately an to my surprise. Lost complete control of my 2016 Ford Fusion the steering wheel locked. As did the tires. And to my horrible experience of this car in motion then accelerated to 40 miles an hour. I was completely helpless as to redirect the car in motion to a safe path. I remember the Fusion was airborne after I was off the road hitting a ditch. The Ford flipped upside down. I sustained head injuries and back an as well. My arm was cutt up bad. Im now living with these scars for the rest of my life.

- Joplin, MO, USA

The contact owned a 2016 Ford Fusion. The contact stated that while driving at 25 mph, when the steering column locked up, causing the contact to drive off the road, the vehicle the independently increased in speed to 40 mph, and crashed into a ditch airborne. The vehicle landed upside down. During the failure, the steering wheel was unable to be maneuvered. There were no warning lights and the air bags failed to deploy. The contact suffered injuries to the head, left arm was cut deeply and elbow, elbow joint was injured, and a cut on the face. The contact was taken to the ambulance. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was notified of the failure and advised that there was a recall on the steering. The vehicle was recalled for the steering column. A police report was filed. The failure mileage was 146,000.

- Jopling, MO, USA

When the steering wheel is turned all the way to either side, multiple alarm sounds go off in the vehicle including loss of power steering, loss of reverse sensors, loss of hill assist and loss of stability control. This occurs anytime the wheel is fully turned, either stationary or moving. This occurred 2 years ago in the same vehicle and they replaced the computer, after not finding any other issue. Now it is occurring again, same symptoms, same cause. A video can easily be sent if requested.

- Hughestown, PA, USA

On May 28th, 2020 I took my 2016 Ford Fusion hybrid in for serving at 42,673 miles, because of my vehicles loss of power steering, steering wheel stutter and a winning sound while in motion on city street. Multiple steering notification warning lights came on, including power steering assist fault, advance trac fault, lane keeping malfunction, and pre-collision assist not available. My vehicles loss of power steering while in traffic caused the vehicle to become difficult to control. On May 29th the technicians performed diagnostic test, which they told me indicated my steering rack assembly needed to be replaced and a wheel alignment would also need to done a well. Parts were ordered and on June 4th the service work was done. My total cost was $3102.39. On June 27th, less than a month after having my car service and paying over $3,100 for the replacement of my steering rack assembly and 4 wheel alignment, plus dynastic test, the same problems reoccurred while I was driving, plus at various speeds the power steering seized, while attempting to make right and left turns while braking going down hill and all the steering malfunction notifications came on and steering again became difficult. I took my car back in for servicing again for the same problem. They kept my car for 2 days and said they hadn't reset the steering track assembly computer, which they did they now had to do line, by line, instead of just selecting the reset. Why wasn't the computer reset in the first place" instead of charging me $3100 for a brand new assembly" plus the work order after my second visit to service said they did not see the problems I mentioned. A week later the problems and alerts went off again while in motion. I will be taking my car back in. I do not feel safe driving this car any more.

- Kent, WA, USA

On May 28th, 2020 I took my 2016 Ford Fusion hybrid in for serving at 42,670 miles, because of my vehicles loss of power steering, steering wheel stutter and a winning sound while in motion on city street. Multiple steering notification warning lights came on, including power steering assist fault, advance trac fault, lane keeping malfunction, and pre-collision assist not available. My vehicles loss of power steering while in traffic caused the vehicle to become difficult to control. On May 29th the technicians performed diagnostic test, which they told me indicated my steering rack assembly needed to be replaced and a wheel alignment would also need to done a well. Parts were ordered and on June 4th the service work was done. My total cost was $3102.39. On June 27th, less than a month after having my car service and paying over $3,100 for the replacement of my steering rack assembly and 4 wheel alignment, plus dynastic test, the same problems reoccurred while I was driving, plus at various speeds the power steering seized, while attempting to make right and left turns while braking going down hill and all the steering malfunction notifications came on and steering again became difficult. I took my car back in for servicing again for the same problem. They kept my car for 2 days and said they hadn't reset the steering track assembly computer, which they did they now had to do line, by line, instead of just selecting the reset. Why wasn't the computer reset in the first place" instead of charging me $3100 for a brand new assembly" plus the work order after my second visit to service said they did not see the problems I mentioned. A week later the problems and alerts went off again while in motion. I will be taking my car back in. I do not feel safe driving this car any more.

- Kent, WA, USA

I was driving down the road about approx 40 mph when my light went off saying that my traction controls were both on and in use. It was like my power steering went completely out, out of no where. I was driving straight and it also popped up that my steering and hill assist was not working. I was afraid to pull over and shut my car off and be stuck, so I drove it down the road a few miles more and turned it off in my parking lot. When I turned it back on, everything seemed fine. Also, after fueling my vehicle up, it has been rough idling for a dew and then will even out. When stopping at a light, it will also rough idle and even back out as well. I am at approx 65,000 miles, 2016 AWD Ford Fusion turbo. I am due for an inspection and oil change next week and hopefully get some answers as to what it could be. It makes me completely scared now because I am a single mother with kids. After reading several other complaints that are just like mine, this doesn't seem like an isolated incident.

- Chesapeake, VA, USA

So I bought a 2016 Ford Fusion SE and about two weeks later after just booking a hotel room went to move my Fusion to a closer parking spot and as soon as I started it the left side of the screen above steering wheel showed a box that read " steering assist fault service required". and there was no power steering at all. It also reads service advance track, and uphill parking assist unavailable.

- Tulsa, OK, USA

Very very angry...pulling out of a parking spot and my steering wheel seized up. Could not turn left or right.the dash alerts were "service advance trac" "steering assist fault service required". had it towed to russ milne Ford ($70). Was told there was no recall on this issue for 2016 Ford Fusion...what!!!! this is very dangerous and Ford needs to be responsible and have a recall before someone gets seriously hurt or killed. Will cost me $2040 to have fixed with only 78,000 miles on the car. Many complaints...need a class action lawsuit!! very disappointed

- Lenox, MI, USA

Vehicles power steering failed while leaving a parking space.

- Pewaukee, WI, USA

I was driving upon making a left hand turn in the city the steering wheel became very difficult to turn, the stability control light and traction lights all lit up on the dashboard, basically felt like the power steering gave out. I'm not sure the cause of this or how it can be resolved. I also noticed everytime I refuel the vehicle and start it up the rpms will drop as if the vehicle is going to shut off and becomes hesitant for a few mins while parked at the pump and then it idles back normal.

- Woodbridge, VA, USA

When I purchased this vehicle or financed it from the dealership I asked for the car fax and noticed there were two safety recalls and asked if they had been fixed and they gave me two computer pieces of plain white print out paperwork that only said serviced recall and that they did all their service paperwork like that now ! I was doubtful until I just checked your site and found 8 unrepaired recalls to my car.

- Brownsburg, IN, USA

Electronic warning that the power steering is no longer functioning property, epa light flashing on and off, and stated that there was an issue with the rear park aid. My car has less than 30K miles and it happened multiple times driving both locally and highway miles. Typically will occur after driving for more than 5 minutes, problem can be fixed by putting vehicle in drive and rotating wheel all the way in both directions and then restarting vehicle. Problems is recurring though and has happened multiple times in the past 3 weeks. Problem causes steering wheel to become extremely difficult to turn and leads to issues maneuvering the vehicle. Very dangerous especially when trying to make any turns. I am bringing my car into be serviced tomorrow as it is very dangerous to drive, will have further documentation after that.

- Island Park, NY, USA

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was turned on a message flashed on the message center which stated, 'steering fault service now'. the vehicle was driven to the residence. On another occasion when the vehicle was started three messages displayed: Service advance trac, power steering loss drive safely, traction control unavailable. The contact stated that the steering ceased. The vehicle was towed to seelye Ford, 3820 stadium dr, kalamazoo, mi 49008, do be diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Kalamazoo, MI, USA

The contact owns a 2016 Ford Fusion. The contact stated while driving 25 mph, the power steering assist warning light illuminated and the steering ceased. The contact stated that it was difficult to maneuver the vehicle. The vehicle was towed to hennessy Ford Lincoln atlanta located at 5675 peachtree industrial blvd, atlanta, ga 30341, (470) 602-2073, where it was diagnosed. The contact was informed that the steering rack and parking sensor needed to be replaced. The contact vehicle was included in NHTSA campaign number: 18V167000 (steering). The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was 93,000.

- Atlanta, GA, USA

Got in my car this morning and started it and got codes like crazy. Also power steering isn't working Ford Fusion steering assist fault service required

- Benton Harbor, MI, USA

All of a sudden when I was driving the power steering went out. The traction control also went off and will not come back on. I was on the highway when this happened and it will not come back on.

- Stanwood, IA, USA

While driving the car on both the highway and on city streets the steering locked and the power assist quit. The mil traction control symbol lit and the warning center said it was disabled. The mil steering assist control symbol lit and the warning center said it was disabled. In both driving instances the steering wheel was being turned from moderate (interstate highway speed) turning to sharp turning (city street speed). In both instances I was able to avoid hitting close, surrounding vehicles and in the case of the city occurrence, pedestrians. In both instances I pulled the vehicle to the side of the road and shut off the engine and accessories. I waited about a minute and performed an engine re-start. The mil's were not lit and the power steering assist returned. In both instances the same condition appeared about 20 minutes later, and a engine stop/re-start had to be performed. I have included photos of the dashboard information center. This is a 2016 Fusion with 65,000 miles and I believe there is an electrical problem with the steering rack.

- Mansfield, OH, USA

Vehicle had a total loss of power steering while in motion on city street. Multiple warning lights came on including power steering assist fault and advance trac fault. Loss of power steering caused vehicle to become difficult to control.

- Fredericktown, MO, USA