really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
27,146 miles

About These NHTSA Complaints:

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problem #5

Mar 052019


  • 50,000 miles
I took my vehicle to mullinax Ford of olympia for a squeak during suspension jounce. They traced the problem to a brake line rubbing on the sway bar. They allegedly fixed the issue. On March 5, 2019, I experienced a complete hydraulic failure of the vehicle's brake system. The vehicle was towed to skyline Ford in salem, or for repairs and they found a brake line failure due to rubbing the vehicle's sway bar. I believe there is the potential for this to be a widespread issue and am requesting a full investigation due to the volume of Ford Fusion vehicles on the road and the severity of a brake hydraulic failure. The issue may be confined to "sport" models which may have a larger front sway bar than other Fusion models. My vehicle has over 50,000 miles which is abnormally high for a 2017 model year vehicle. As other vehicles of this type acquire the mileage my vehicle has, more may be subject to this type of failure. The sport model was not produced before 2017

- Chehahlis, WA, USA

problem #4

Dec 162018


  • 42,000 miles
The contact rented a 2017 Ford Fusion. While driving 45 mph, the ABS warning indicator illuminated. Also, the brake pedal traveled to the floorboard when it was depressed. As a result, the contact rear ended another vehicle. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to an independent facility. Hertz rental car in san mateo, California was informed of the failure. A dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 42,000.

- San Carlos, CA, USA

problem #3

Dec 162018


  • 42,000 miles
Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now IżM left with being responsible for this. And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz

- San Carlos, CA, USA

problem #2

Feb 052017


  • 1,650 miles
Was driving in a parking lot, between 5-10 mph when the car clicked loudly. I lost steering and brakes, and came to a sudden stop. The engine had turned off, the car had put itself into park, and the instrument panel went back as if I had opened the door with the car shut off.

- Temperance, MI, USA

problem #1

Sep 282016


  • 80 miles
This car didn't stop with in 40ft when the speed is 25 mph and happened to collide with another car which changed lanes abruptly.

- Ashburn, VA, USA