10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 7,810 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Tie rods, outter and inner tie rod threads where stripped from Ford Motor Co. Causing complete loss of steering while operating the vehicle. Tie rod separated with out warning while operating the vehicle nearly causing a accident at speeds of 55mph+
- Acworth, GA, USA
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it-€™s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
- Decatur , GA, USA
Turning into my neighborhood at about 10-15 mph the left wheel and hub fell off causing the car to crash into the pavement. This caused alot of damage to the front bumper and fenders. And the linkage to the right wheel. Ford said it was because I hit something but I did not hit anything and my car stopped dead in the middle of the road.
- Harvest, AL, USA
I have the 2017 Fusion sport 2.7L twin turbo and I purchased it new. On more than 30 occasions and at different speeds the vehicle loses all power without warning. I have had it to 2 different dealers who said there are no codes stored indicating this happened and since they weren't able to reproduce the issue that there was nothing they could do to help. I filed a complaint with Ford corporate but they closed my claim since they had no indication this was occuring. I have seen several complaints about this exact issue but yet they continue to deny the problem. On a few occasions I was on the highway running 70 miles an hour. How many people have to die for this to be acknowledged" the nhsta needs to make Ford step up and take care of the problem. Every time this has happened the car also put itself in park before car was at a complete stop which caused a hard jolt to the transmission. This is going to damage the transmission among other things over time. I paid $40,000 for this car and deserve to feel safe while driving it on the road. What if this was happening to your family would you just ignore it and make your family keep driving the vehicle knowing at anytime it could lose power and cause you to wreck? how come nothing is being done about this" make them buy my car or fix the issue so I don't have to put my life in danger in order to get work. I am a nurse I should be able to feel safe driving to work. This has not happened one time but we'll over 25-40 times since purchase.
- Carrollton, KY, USA
The contact owns a 2017 Ford Fusion. While driving 60 mph, the vehicle pulled to the left and swayed. There were no warning indicators illuminated. Before making an appointment with sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746 (301) 423-4950), the vehicle started pulling to the right. The vehicle was taken to the dealer where it was diagnosed that the tires needed air. Another technician diagnosed the vehicle and revealed that the front camber and rear toe failed. The repairs needed were unknown and the vehicle was not repaired. The vehicle was also taken for a test drive, but the failure was unable to be duplicated. The manufacturer was notified and informed the contact to make an appointment with the local dealer. The contact stated that the gear shift also started to shift inadvertently from drive to neutral. The vehicle was taken back to sheehy Ford of marlow, but the failure could not be duplicated. The manufacturer was notified once again and informed the contact to make an appointment. On November 1, 2017, while driving 25 mph, the vehicle shifted to the right, struck two other vehicles, flipped over, and landed on its roof. All of the air bags deployed. The contact sustained bruises all over the body and injuries to the neck, back, left hip, both shoulders, and both knees. The contact was transported by ambulance to a local hospital. A police report was filed. The vehicle was towed to a tow lot and was awaiting inspection from the insurance company. The manufacturer was notified and a case was opened. The initial failure mileage was approximately 15 and the crash occurred at approximately 3,200 miles.
- Washington, DC, USA
- San Antonio, TX, USA