10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #1

Mar 102023

Fusion

  • miles
Android Auto is incredibly unresponsive to user input. Using a Moto G Power cell phone (~2 years old...no performance issues when not using Android Auto), the screen lags for 5-10 seconds between inputs, requiring the user to make many attempts to press the cars Ford Sync 3 Infotainment screen. This is forces the user to take their eyes off the road for way longer than is safe. The quality of Google and Android Auto is considerably worse than Ford's native Sync 3 system...frankly Android Auto is dangerous. Tried this with multiple cables, and even other phones, and in other Ford vehicles and it is just as unresponsive. I don't understand how something so unregulated (Android Auto) is permitted to be used natively in vehicles. I believe car infotainment systems are supposed to be using "Realtime OS's", and I highly doubt Android Auto is doing this.

- Arlington, NY, USA

Add Complaint