4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,905 miles

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« Read the previous 20 complaints

problem #15

Oct 132021

Fusion

  • miles
Blown head gasket at only 85k miles.

- Abingdon, VA, USA

problem #14

Sep 202021

Fusion

  • miles
My check engine light came on. It was diagnosed as a misfire in cylinder 2. Today I was told the entire engine needs to be replaced

- Raleigh , NC, USA

problem #13

Jul 252021

Fusion

  • 82,700 miles
The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle and shifting into reverse, the vehicle misfired. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle however, the failure persisted. The failure became worse after driving for a while. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired however, the repair was pending. The manufacturer was not informed of the failure. The failure mileage was approximately 82,700.

- Roseville, CA, USA

problem #12

Jun 082021

Fusion

  • miles
Check engine light (#2 cylinder misfire) was generated, rough idle on start, cold start is prolonged, high temperature indicated, coolant quickly emptied on its own (within minutes, it was half full) and white smoke exiting the exhaust. NHTSA has a TSB related to this year model vehicle: https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf I believe this issue is related to the above link.

- New Caney , TX, USA

problem #11

Apr 092021

Fusion

  • 45,000 miles
45,000 miles on the car. Engine coolant is leaking into the engine cylinders

- Hollis Center, ME, USA

problem #10

Mar 042021

Fusion

  • 41,000 miles
Drivetrain warning light then a check engine light came on. Had the codes read (P2119) came up took to Ford shop and was told my throttle body actuator control system was stuck closed and had failed. My vehicle has just over 41000 miles on it. Luckily it is covered by the warranty.

- Hermiston, OR, USA

problem #9

Dec 082020

Fusion

  • 64,998 miles
Purchased 2018 Ford Fusion titanium used in August 2019. In December 2020 my check engine light came on and I took it for service. Service told me that there is a technical bulletin on the ecoboost engine because there is a bad cast on the head. This causes coolant to leak into the oil. The only way to repair is to replace the engine. Ford refuses to stand behind their product and the cost of fixing it falls on me. The vehicle was moving when the check engine light came on and the car smelt of burning. White smoke was coming from the exhaust.

- Hilliard, FL, USA

problem #8

Oct 252020

Fusion

  • 34,000 miles
Precursor 1: car had three short trips with brief breaks. And about 1 min in off/park before problems occurred. Precursor 2: engine did not fully start and vehicle gear dial wouldn't move out of park. Received a mesage about the brake. Thought this was caused by not depressing the brake pedal enough. Turned off engine, firmly pressed brake pedal and turned on engine, same problem. Tried a 3rd time, same problem. On, maybe 4th attempt the major problem occurred (vehicle engine not turning off). The not starting - brake connection problem had occurred in Aug 2019 and Feb 2020. Ford dealer could not identify problem in Aug. In Feb, problem accompanied by "parking brake failure" message and Ford replaced it. Not sure if it's part of the problem again. Major problem: On about the 4th attempt to start the car engine, the vehicle engine would not power down and was not driveable. Power on/off button was not responsive to touch, the small green light on power button blinked. Two warning lights appeared when this occurred--the battery light and triangular warning light with the exclamation point. Turned off radio and ac in response to lights. Could move gear dial from park to drive and back but there was no power to drive the vehicle. Engine continued to run for long time quietly seemingly on battery although panel didn't show it was in hybrid mode. Windows and locks worked. When opened door, the "door ajar" message appeared that appears only when engine is on. When tow truck driver arrived, he walked long distance from car with key--engine still ran-- and he was unable to power down the engine from inside vehicle too. Eventually resorted to disconnecting the small battery to turn off engine; however, that cleared out the codes from the warning lights and so there's no data for Ford to find other than the battery codes upon reconnecting the vehicle.

- Aptos, CA, USA

problem #7

Aug 282020

Fusion

  • 66 miles
2018 Ford Fusion SE 1.5L ecoboost 66K miles- 8/27/2020 I was exiting the freeway approaching a stoplight when out of no where my car felt as if it were going to stall out, very rough shaky idle, and idling at 800 or less rpms. On green, I attempted to go and my car was having trouble accelerating, again feeling as if it was going to stall due to little power. The check engine light came on and was flashing then would stay lit, flashing every so often. Air conditioning would go in and out warm to cold and it was rough and shaky trying to get the car to go. I took it to autozone immediately where I got the P0302 reading involving ignition coils and spark plugs. We replaced all 4 plugs and coil packs that night and the following morning and the car was still idling rough and having trouble accelerating. Took car to a mechanic shop 8/29/2020 where it was looked at 8/30/2020. They told me it was for sure cylinder 2 misfire and that the spark plug was covered in oil (which was brand new coils, no oil when they were replaced just days before). Had the car towed to the Ford dealership I purchased it at 9/1/2020 and it was inspected the following day. The verdict was vertical scoring present on cylinder walls in consistent with piston and piston ring causing oil consumption and pressure loss; needs a new long block. This was nothing I had done to the vehicle, no previous issues with the vehicle, up to date on all oil changes and maintenance but my warranty had ran out. After much research, I discovered this problem has happened to many 1.5 L ecoboost engines and Ford is aware of the default in the engine. This was a problem with the engine before I took possession of the car. There is reprogramming of software to bandaid the problem but now this is my problem they want me to take responsibility for.

- Peoria, AZ, USA

problem #6

Sep 112020

Fusion

  • 88,000 miles
Coolant leaked internally. Rough while idling. Loss of power while driving down the interstate.

- Mabank, TX, USA

problem #5

Jun 152020

Fusion 4-cyl

  • 44,665 miles
June 15, 2020: I started the car and immediately, a mil light came on and the combustion engine idle was rough (RPM going up and down). Within about 30 seconds, a message saying "stop safely now" popped on the dash and within a few seconds, the engine stopped. I turned the car off and back on, but it did the same thing (stop safely now and engine stopping). The car was still in my driveway. Had the car towed to dealer, and after 8 days, the car was repaired (new map sensor) 6/23/2020: Drove home from dealer (10 mi) 6/24/2020: Started car and drove to work. Within 3 miles, same "stop safely now" message popped and the car killed the engine while I was driving on a major road. This was a dangerous situation as when the car does that, you have no brake assistance, no power steering and no propulsion. Had to get the car towed a second time.

- Shelton, CT, USA

problem #4

Jan 022020

Fusion 4-cyl

  • 0 miles
Received a message that Ford that the coolant could be going into engine and could damage engine might need a part im in Florida since 1/2/2020 the car is on insurance mode not being moved or started so no damage can happen we will be back in N Y mid June, the car is a lease car and will I bstill be able to bring in for repairs without any cost to me which I cant control do to the virus in N Y C.

- Bayside, NY, USA

problem #3

Jan 132020

Fusion

  • 15,895 miles
Check engine light, lots of white smoke out of tailpipe and dark black spark plugs at 15,000 miles! dealer said I got bad gas or vandalism therefore no warranty coverage. I had to pay a local mechanic to replace spark plugs, pump out and replace fuel. Two weeks later I receive a Ford letter stating coolant can leak into the cylinder bores causing exactly happened to my vehicle. Now I have to seek reimbursement.

- Merced, CA, USA

problem #2

Jan 132020

Fusion

  • 31,500 miles
I started losing coolant as a I drove without any visible leaks around the engine or cooling system. I decided to take the vehicle in to my dealer only to find out that the coolant is leaking internally and that the dealer is very used to seeing this issue on 2018 and 2019 Ford Fusion. They told me that they will need to replace the entire engine. Thankfully it's under warranty. If this is such a common issue that the dealer is aware of it as soon as I bring in the vehicle, why is there no recall on this issue? they are warranting the replacement parts and labor...so I'm assuming they have fixed the issue.

- Cincinnati, OH, USA

problem #1

Feb 272019

Fusion

  • 1,868 miles
While stopped at a intersection for a red light the car completely died. I couldn't turn on the emergency flashers, roll down windows or unlock doors. Everything was dead. I was idling at the stop light when this happened.

- Sterling Hgts, MI, USA