10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,912 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I first noticed harsh shifting and delayed shifting. Then I was pulling off from the car wash and my gearshift jump gears from neutral to reverse but not drive however the car did move forward. I had the vehicle towed to winner gord where they immediately knew what the issue was because they said its common. When I got my vehicle back the harsh/delayed shifting was still an issue. Weeks later the car in addition to harsh and delayed shifting it now shakes really bad.
- Smyrna, DE, USA
A week ago I was driving on the highway @ 70 mph and all of the sudden my car stopped for no reason I looked down and my turn knob shifter was on park, lucky for me there wasn't any vehicle close behind me. I put my emergency flashers on and turned my car off and back on and it started going again. Then the other day I started it and it started fine put it in reverse and it switched to park when I started backing out of my driveway and a warning showed up on my screen and said to stop safely, so again I turned it off and back on and it started and backed up and drove fine but the warning sign was still there so I pulled back in my driveway turned it off let it sit for about an hour, started it and the warning sign was gone and it ran fine.
- Helper, UT, USA
On October 17, 2018, I drove into a shopping center parking lot and proceeded to park in front of the shops. I had entered the parking space at a very low speed and was almost at a dead stop when my 2018 Ford Fusion sport lurched forward with such a powerful burst of speed, I was unable to stop before hitting a window and brick wall dividing the shops. No floor mat issue was involved and I did not step on the accelerator thinking it was the brake. A police report was filed and insurance notified. The car is still at Ford dealer for repair. The collision & service manager told us that no error could be found when pulling codes. This is a major & deadly problem with auto safety and advanced electrical systems. An electronic glitch in the throttle control system that cannot be detected after accident should be number 1 priority on auto safety !!!! I am seriously afraid to drive my car after repairs because like russian roulette, it may happen again because the problem did not leave a trace the first time. The next time could be at an intersection and lives could be lost !!!!
- Humble, TX, USA
- Saint Louis, MO, USA