10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
25,900 miles

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« Read the previous 20 complaints

problem #27

Sep 092022

Fusion

  • 28,000 miles
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 10 MPH and decelerating at a stop light, the vehicle hesitated and stalled. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 28,000.

- Durham, NC, USA

problem #26

Aug 222022

Fusion

  • miles
2019 Ford Fusion SE. Car kept stalling and running hot. I took it in and there-€™s coolant in the cylinders, which means new engine. Haven-€™t had the car a year and a half. Chevy sent me to Ford, Ford wants my extended warranty to pay for it. If it does, I-€™ll be capped off and still have to come up with $1000!!

- Slidell, LA, USA

problem #25

May 262022

Fusion

  • miles
A few months ago, I began to notice that my engine would shake a little upon startup but would stop and run normally after a few seconds. This wouldn't happen every time I started my vehicle so I didn't pay much attention to it until my check engine light eventually came on one day after startup. I brought my car to an auto parts shop to have the OBII read and it came up as a misfire in cylinder 4. I contacted my Ford dealer and made an appointment for the following day. Upon taking my car to the dealer, they informed me that my car is leaking coolant into cylinder 4 and that is why it was misfiring. They told me that this was an issue that Ford was aware of but did not have a fix for, aside from replacing the engine. I was told that I could take the car home while they reached out to Ford to see if they were willing to cooperate in taking care of the cost of repair, that the car was safe to drive and was only burning off a tiny bit of coolant when starting. A few weeks went by and one day I was stopped in traffic when my car got another warning on the dash that my engine oil was over temperature. When I was finally able to pull off the road safely, I opened my hood and found that my coolant reservoir was completely empty.

- Riverside, CA, USA

problem #24

Jun 272022

Fusion

  • miles
2019 Ford Fusion Titanium coolant infusion into cylinder #2. I Took the car to the dealer because the coolant reservoir was always low. I always had to add coolant in a weekly bases but I never notice any leaks. The dealer told me that since there was no check engine lights on it was something normal. I continued to add coolant every now and then. About six(6) months later, the engine stopped. My father came to help and after checking my car told me there was coolant mixing with the motor oil. He asked me if there was a check engine light on or if the car heated up at any moment. No, my car never heated up and there was never a check light on. He towed the car to Tropical Ford, Orlando Fl. The Ford dealer told me I need a new engine and the repair was gonna be $6,261 We researched the problem and found the 2014 - 2019 Ford Fusion vehicles equipped with 1.5L or 2.0L Ecoboost engines came with a defect in the engine block and that is why coolant was intruding into the engine cylinders. We found that this is well known issue on this but Ford never told us about it. There are hundreds of complains about this same issue; Coolant infusion into the engine cylinders due to a factory bad block. The Ford Company corrected the factory issue by making a new engine block for the same engine but they refuse to accept responsibility that the original block is in fact, defected. My question to them was; Why would Ford make a new block for the same engine if there was never a factory problem with the original block? The answer is simple. There is a factory problem with the original block and ford knows/knew about it. https://https://www.newsom.law/ford-fusion-overheating-lawsuit.html

- Orlando , FL, USA

problem #23

Jun 102022

Fusion

  • miles
I bought this vehicle in 2019 and one of the engines cylinders was crack and now I need a new engine and I heard that this a very common problem with this vehicle

- Bellflower , CA, USA

problem #22

Jul 192020

Fusion

  • miles
Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

- Blythe, CA, USA

problem #21

Mar 012022

Fusion

  • 28,000 miles
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, there was an abnormal noise coming from under the dashboard. In addition, there was excessive tailpipe smoke along with a strong fuel odor when the vehicle was idled. The vehicle was taken to the local dealer who diagnosed that the engine small block was damaged due to low coolant. As a result, the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the damage was caused due to improper manufacturing of the engine in which two different types of metals were used causing the engine to cool down at different rates. The vehicle was previously serviced under Customer Satisfaction Program: 19B37. The manufacturer was not notified of the failure. The failure mileage was 28,000.

- Milford, MI, USA

problem #20

Feb 242022

Fusion

  • miles
Coolant leaking into motor

- Kansas City , MO, USA

problem #19

Jul 102021

Fusion

  • 52,500 miles
The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was making a rattling noise coming from the engine compartment while idling. The vehicle was taken to a local mechanic where it was diagnosed with needing the flex plate replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 52,500.

- California Hot Springs, CA, USA

problem #18

Dec 132021

Fusion

  • miles
Vehicle stalls after getting gas. This is due to the canister purge valve not working correctly. It-€™s a common problem amongst fusion owners.

- Baltimore, MD, USA

problem #17

Nov 012021

Fusion

  • 80,000 miles
The contact owns a 2019 Ford Fusion. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local unknown dealer who diagnosed that the engine was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Osceola, IN, USA

problem #16

Nov 022021

Fusion

  • 25,841 miles
The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning lights was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was informed of the failure and told the contact to call NHTSA for assistance. The failure mileage was 25,841.

- Bettendorf, IA, USA

problem #15

Aug 182021

Fusion

  • miles
Cracked flex plate requiring new engine (out of warranty)

- Abingdon, VA, USA

problem #14

Jun 282021

Fusion

  • miles
Was told by mechanic that new engine was needed. We have had this same issue happen to three of our 2019 Fusion's (company cars).

- Abingdon, VA, USA

problem #13

Jun 172021

Fusion

  • miles
About a week or so ago I went out to crank my car and it sounded awful It was shuttering, sounded like it was going to shut off and the engine light came on, it's a 2019 Ford Fusion. I notice it does this every morning, well I took it to the dealer ship today, they said I have coolant leaking into the Engine.

- Fairburn, GA, USA

problem #12

Jun 102021

Fusion

  • miles
Started the car with 24,007 miles on ODO and check eng light came on running real rough looked into ford pass app and it stated that it had a power train issue and misfire of cylinder. Took to dealership and was told that the short block had to be replaced to to coolant leaking into #2 cylinder from a crack.

- Placerville, CA, USA

problem #11

May 032021

Fusion

  • 28,700 miles
Car shudders/shakes intermittently on cold starts. Check engine light came on May 3 at 11am. Taken to dealer on May 3 at 4pm. After dealer inspection, advised on May 5 that coolant leak into cylinders is requiring a new engine at 28,700 miles. Dealer advised there is a tsb on this and it is a common problem with the engine.

- Waukegan, IL, USA

problem #10

Jan 112020

Fusion

  • miles
Coming to stop at a parking lot and all of sudden the car accelerated (seem liked 90 mph) on it's own jumped the curb went up on the lawn before I could react and applied the brakes! I was probably almost stopped before the car rapidly accelerated for no reason!

- Folsom, CA, USA

problem #9

Jan 202020

Fusion

  • 1,020 miles
T O whom it may concern, thank you for assisting me during this process. My car I purchased new and I would like to say a few month into owning my car ive had serval incidence where my car would completely shut off while I'm a red light for awhile due to traffics. My car has an eco button where I can turn it off and on so it doesn't 'shut down' when I come to a stop. The reason I'm so upset with this is because 2-3 times it's happened to I've had my toddler with me and in order for me to go (when the car should automatically turn on once I remove my foot from the break), I have to turn off my car and turn it back on and it's happened during traffic and bug interactions. I don't feel safe in my car and most importantly I'm scared a car will hit me from behind do to this issue with my son in the car. I've addressed this issue to Ford and when I take it in they said they can't detect the problem. They've changed the battery thinking it would help hit it didn't. I've given them the opportunity to assist me as much as they can but yet I feel like nothings been done.

- Modesto, CA, USA

problem #8

Sep 212020

Fusion

  • 48,678 miles
On my 2019 Ford Fusion the check engine light came on for my fuel system. It is reading that I have a faulty purge valve. The code was P0456.

- Justin, TX, USA

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