Smoke coming from engine and exhaust pipe Overheating Coolant consumption issues Engine misfire and damage Total engine failure Safety was put at risk, the engine could have failed on a major highway. The problem is confirmed by Ford and did not cover the total cost of repair Car still runs terrible

- King Of Prussia, PA, USA

The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was taken to the dealer for a recommended maintenance inspection; however, the contact stated that upon the technician inspecting the vehicle, the contact was informed that the engine short block needed to be replaced due to coolant intrusion into the engine. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The contact was informed to draft a letter for assistance. No further assistance was provided. The failure mileage was 119,000.

- Stone Mountain, GA, USA

Ford sent a safety recall notice 23S33 and poorly worded the "What should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the only way to limit the battery charge level is to watch/monitor the vehicle as it charges, and disconnect the power cable prior to fully charging. Ford should provide one of two options without delay: The Ford app should be updated, providing users with the ability to limit the high voltage battery charge level or; Ford should provide its dealer service departments with instructions to program a lower maximum charge limit for the high voltage battery that is consistent with the recommendations from the Safety Recall. While Ford is working on a long-term remedy, and in light of the potential for fire, Ford should take immediate steps to assist its customers with temporary and reasonable options to limit the high voltage battery charge level.

- Lake Oswego, OR, USA

The contact owns a 2019 Ford Fusion. The contact stated while starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that coolant was leaking into cylinder #2 and that the spark plug needed to be replaced along with the coil. The spark plugs and ignition coils were replaced but the failure reoccurred. The vehicle was taken to the independent mechanic and the codes were reset but the failure reoccurred. The vehicle was taken back to the independent mechanic who stated that coolant was leaking into the cylinder causing the spark plug to misfire. The dealer was contacted and stated that there was a Customer Satisfaction Program issued but the VIN was not included. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was referred to the NHTSA Hotline. The failure mileage was 89,000.

- Henderson, TX, USA

The contact owns a 2019 Ford Fusion. The contact stated while his daughter was driving approximately 40-45 MPH, the check engine warning light illuminated, and the vehicle went into LIMP mode. The contact stated that the vehicle failed to exceed 5 MPH. The contact's daughter pulled into a parking lot. The contact stated that he used an OBD reader to determine that cylinder #2 was misfiring. The vehicle was taken to the Chevrolet dealer where it was purchased, and was diagnosed with coolant intrusion into the engine, causing cylinder #2 to misfire. The contact was informed that the engine needed to be replaced. The vehicle was taken to a Ford dealer, where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,717.

- Independence, KY, USA

The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning light illuminated. The contact's friend used an ODB code reader and determined that there was a misfire in cylinder #3. The ignition coils were replaced; however, the failure persisted. The contact also discovered that the coolant level remained low. The vehicle was then taken to a dealer for a diagnostic test where it was determined that coolant had leaked into cylinder #3 and that the long block needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired due to parts being on backorder. The failure mileage was approximately 76,000.

- Dover, PA, USA

Last year my car started overheating for no apparent reason checked coolant reservoir and visibly seemed empty but when I removed the cap antifreeze rose fast. Added antifreeze and it stopped overheating. About 3 months ago Because it overheated I had to get the head gasket replaced, timing components replaced, heads repaired, and engine flushed(antifreeze had entered engine), not to mention labor all costing roughly $3,000. Only for it to happen again and now I-??m out of $3,000 because the same thing is happen only this time my car is shaking and smoking from the tail pipe badly. In the mean time my fiancé has lost his job due to us not being able to drive the car. After doing god knows how much research to find out this is an ongoing problem with this particular make of car. Because of having to pay for countless repairs and no one seeming to know what-??s going on with my car I am now behind on bills and still without a car that is only 4 years old. I haven-??t done any long driving to other states beside neighbors states that are about 2-3 hours away but that shouldn-??t matter because it-??s a new car I shouldn-??t have any problems driving it wherever. I purchased this car at a lil over 30k miles my problems started at about 61k miles which is odd since the manufacturer warranty had just expired about 1k miles before that. I believed in ford for the longest and now I am regretting ever buying one. My very first car purchase from a lot and it turns out to be the worst car I-??ve ever purchased. I-??m sure me typing all of this probably won-??t get read or even looked into but this is an experience I wouldn-??t dare want anyone else to go through so I-??m sure to leave many reviews but I thought you should know. Also because of the over heating my car has cut off at times where my life could have been taken (at lights and intersections) have a good day!

- Racine, WI, USA

Overheating and coolant leaking Into cylinder block causing misfire in engine. Could cause stalls and potentially a fire from overheating. Known issue from Ford they are only offering to repair up to a certain. Mileage

- Covington , GA, USA

Coolant Intrusion. Coolant is leaking into the head gasket, causing car to say coolant running hot. Also causes car to lose speed. There was a recall for this same model, a month before my model was built, but clearly the problem was never fixed.

- Antioch, CA, USA

May 16, 2023-check engine light activated reading code P0302 Cylinder 2 misfire May 27, 2023-warning light appeared reading engine overheating, and the car would not start. May 27, 2023-took it to the dealership and they advised me I had an internal engine coolant leak and that I needed to replace the short block and head gasket. I was quoted $7600! After doing some research I discovered it is an unaddressed recall from Ford and that NHTSA issued Bulletin# 21N12. Letters went out June 20, 2022 for a one-time no cost repair. The program ended five months later on November 30,2022. I never received the letter. I called Ford Customer service and they stated they cannot cover the repairs because I'm past the November 30, 2022 deadline.

- Dallas, GA, USA

Car has 89,900 miles on it. Has been serviced every 5k miles. Never had an issue. And then last Friday the car started making a rattling sound under the hood. So I pulled over. No warning lights whatsoever was visible. I turned the car off checked everything and it all seemed fine. I turned back on the car and heard nothing. So I began to drive and after 2 mins the noise started again and now a warning -??? light appeared and stated to pullover safely. I had it towed to shop only to find out that my engine was blown!

- Clarkesville, GA, USA

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

- Houston, TX, USA

The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated that the vehicle hesitated to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving at various speeds and depressing the accelerator pedal. The dealer was contacted and informed the contact that they could not assist as the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,770.

- Chicago, IL, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the check engine warning light was illuminated along with several unknown misfire codes. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced due to coolant leaking into cylinder #4. The contact related the failure to Technical Service Bulletin: 19-2375 (EcoBoost). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 104,195.

- King, NC, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer, where the contact was informed that coolant was leaking into cylinder #4 and that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin: 19-2208 (Coolant in Cylinders). The manufacturer was made aware of the failure. The failure mileage was 71,353.

- Lubbock, TX, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was taken to an independent mechanic for routine maintenance where the oil and spark plugs were changed however, the vehicle was also diagnosed and produced code: P0302. The contact was advised to take the vehicle to the dealer. The vehicle was then taken to the dealer where it was diagnosed that the engine needed to be replaced. The technician informed the contact of Customer Satisfaction Program 19B37 and REF: Technical Service Bulletin (TSB) 22-2134. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 90,000.

- Santee, CA, USA

Unknown, I have had to refill my antifreeze 2 times in one month. Took it to the mechanic and they believe that the problem is with the gasket leading to the engine.

- East Orange, NJ, USA

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this.

- Austin , TX, USA

*Upon check engine light, oriellys advised of misfire on p0301- installed following day due to part shipping to store. Day after coil ignition and spark plug replacement, engine light came back on which mechanic said not to worry as long as car isnt shaking. The following day after taking kids to school, the battery died at the school. With only the check engine light on I waited 10 minutes and the car started. On my way home on the highway, the car just stalled in the middle of the highway. There was a brief alarm stating coolant temperature high turn off car. Several dealerships advised soonest availability was December. I needed my car asap. I had it towed to pepboys who did a full diagnostic and provided documentation saying I'd need a new engine. 78250 miles, premium gas, annual premium treatment at oil changes with royal purple, schedule a tuneup with diagnostic, new tires, wash tub monthly cleans. I treat my car better than I do my kids. I called ford and asked about warranty info which they advised the only way to see if warranty covers it is to have a certified dealership diagnostic. After searching for days, I finally got one to do the diagnostic and said there is an issue with the coolant destroying the engine. How was your safety or the safety of others put at risk" *Extremely dangerous with car stalled in middle of highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Ford Dealership servicer and third party service shop Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Engine light was addressed promptly and coolant error message showed up once ever when the car abruptly stalled in the middle of highspeed traffic Ford refused to help after escalation attempt to have them pay for faulty product or lemon buyback

- San Antonio, TX, USA

I have 69,400 miles on my car. Last week, out of no where, the engine started shaking and clicking very loud. The repair shop said the flex plate is cracked and it-€™s a common issue with Ford. I went to the dealership and they even said it happens all the time. This is nearly a $2000 job. Why isn-€™t there a recall?!

- Cheshire , CT, USA