8.2
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,537 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Ford Fusion. While driving 35 mph with the cruise control engaged, the contact applied pressure to the brake pedal. Upon releasing the brake pedal, the vehicle accelerated on its own at a high rate of speed. The failure occurred twice and the speed reached exactly 71 mph. There were no warning indicators illuminated. The vehicle was towed to ken grody Ford carlsbad san diego (5555 paseo del norte, carlsbad, ca 92008, (760) 438-9171), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 350.
- Vista, CA, USA
With cruise control set, pressing the + button and holding for a few seconds to increase the speed a few mile per hour will cause the vehicle to continue accelerating until the 'cancel' button or the 'off' button is pressed. Pressing the brake pedal will also stop the run away acceleration. During the run-away accelerating, pressing the + button or the - button will not stop the acceleration. Additionally, with cruise set, pressing the - button for a few seconds will cause a run-away deceleration. The vehicle is presently being looked at by the dealership where it was bought. In the mean time, I was given a 2019 Fusion hybrid as a loaner vehicle and that cruise control does the same thing: Run-away acceleration and deceleration when pressing the + or - button. The vehicle was checked many times and was cruising anywhere from 50 mph to 70 mph when the + and - button was pressed. I noticed that the run-away deceleration was quite pronounced compared to the acceleration.
- Greenville, MI, USA
- Lutherville-Timonium, MD, USA