I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.

- Cape Coral, FL, USA

The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver-€™s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.

- Byron, IL, USA

The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver-€™s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.

- Burlison, TN, USA

The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger-€™s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.

- Los Angels, CA, USA

Mustang's doors open while driving in motion, on a city street and highway. It seems to have faulty door latches.

- Washington, DC, USA

The contact owns a 2016 Ford Mustang. While operating the vehicle in warmer temperatures, the passenger side door randomly unlocked. During the failure, the "door ajar" warning message displayed. The cause of the failure was not determined. The manufacturer and planet Ford spring (20403 interstate 45, spring, tx) were notified of the failure. The failure mileage was 50,000.

- Spring, TX, USA