10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,680 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 102019

Mustang

  • 6,800 miles
Vehicle electronic power steer failed while cruising approximately 60mph on a straight section of road. Power assist disabled, vehicle still driveable just no power assist. Problem will clear itself if vehicle is shut off and restarted but returns a short time later

- Cochecton, NY, USA

problem #6

Apr 052018

Mustang

  • 1,500 miles
Vehicle shut down 2 times, once in traffic, did restart, seemingly because of low system voltage caused by a parasitic draw on the battery which has been present since new. Multiple dtc's in history which I can supply, Ford of course knows nothing, but I have seen many complaints on web pages about S550 battery draw.

- Novi, MI, USA

problem #5

Oct 012018

Mustang

  • 14,000 miles
I just bought a 2016 Mustang GT from a local dealership. Since then I've had my car in their shop 5 times for a intermetint extreme pull to left. I have made several attempts to have this taken care of now it is getting to the point where I am having to research possible issues and tell their mechanics. This is the 3rd car I've been through in 2 months with this same issue a 2013 Mustang GT and a 2015 Mustang GT now my newest 2016 GT as they are getting to the point of tired of me and basically telling me it's time to deal with Ford and figure out this issue and report back to them. I'm really starting G to lose faith in these vehicles

- Byram, MS, USA

problem #4

Jul 242017

Mustang

  • 9,000 miles
Have had issues that the car drifts to the right across lanes under any amounts of acceleration or speeds. One tire had gone completely warn over the course of several months while the problem was most noticeable. After new tires were put on the problem switched itself to steering to the left instead. The suspension and steering components were inspected as well as tire alignment. No mechanical issues have been found. To justify the cars behavior I was instead falsely accused of mishandling the car on numerous occasions and provided paperwork that claimed it was normal for Ford with electronic power steering (epas/pdc) to drift around the road on their own and that it was not a safety concern. This is one of four complaints with this car that have not been resolved.

- Gilbert, AZ, USA

problem #3

Jul 132017

Mustang

  • 26,260 miles
I was driving my 2016 Mustang GT base model down a straight road with the traction control "on" and the car randomly locked all of the wheels and turned sideways into oncoming traffic and only stopping when I hit a curb. While sliding there was no throttle or brake control because the traction system locked all four wheels. I went to the Ford dealer previous to this instance to complain that the front suspension was noisy and the vehicle was hard to control on certain road surfaces and it felt very unsafe. After giving them this information they scheduled me for an appointment a week later and let me drive off. Subsequent to say, the vehicle totally lost control 3 days before the appointment. Road surface was dry, it was sunny 94 degrees and I was traveling at 40mph on a straight road and my vehicle has 26K miles. The noise and control issue was miniscule but existent on the vehicle at 14K miles and only kept getting worse. I notified the dealer of the possibility of a safety issue because of the circumstances and they were very defensive and more concerned about charging me for the damages that resulted from the vehicle malfunction. I requested that the computer logs be preserved and sent to Ford as it may be a safety issue and I was told that they would charge me extra for that and that it would be quite expensive as to discourage me from reporting it. I retained a printout of my initial complaint that was documented at the dealer upon my initial visit. Vehicle is currently under factory warranty and is being diagnosed for the front suspension noise issue.

- San Antonio, TX, USA

problem #2

Jan 062017

Mustang

  • 3,100 miles
While driving in forward and backing up vehicle complete loss of electric power steering. Including warning cel for service advanctrac, hill assist N/a and traction control. This has occurred on multiple occasions and has been take to dealership multiple times. The loss of power steering is extremely dangerous and almost impossible to control vehicle. 3 times on city streets while turning and 4 times on driveway.

- Diamond Bar, CA, USA

problem #1

Jan 122016

Mustang

  • 100 miles
Temporary loss of control of vehicle due to shaking, popping, vibration and loud noise from steering assembly, car wheels and steering wheel when initiating initial movement of vehicle from a cold condition (startup from a cold/parked state). This has happened repeatedly on an intermittent basis in the four months that I have owned this vehicle.

- Alexandria, VA, USA