8.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,044 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Sep 112019

Mustang

  • 5,000 miles
I have the exact problem as NHTSA case number 11187080. I bought it new. Now has about 11000. Have taken it to two different Ford dealers and both have said that they cannot find anything wrong and it operates as it should. I plan to taken it back in again and show them the other NHTSA complaints.

- Ridgely, MD, USA

problem #8

Sep 092019

Mustang

  • 200 miles
Transmition slips out or gear or will not engage when shifting from a parked location from reverse to drive. A loud clunck or grind of gesrs is heard. The car was bought brand new. Issues appeared from day one. The shifting problemm became more frequent. At 2700 miles took to dealership and no issues found. Now at 3000 miles and returned to dealship, waiting for results.

- Murrieta, CA, USA

problem #7

Nov 012018

Mustang

  • 2,500 miles
I have the exact same problem as NHTSA case number 11192330

- Milton, FL, USA

problem #6

Mar 152019

Mustang

  • 10,000 miles
When putting my car into park and drive it doesnt want to switch, it takes a while for it to get into drive. I almost hit someone in front of me because when I put my car into drive, I pressed the gas lightly and the car didnt move. Until about 6 seconds then flew forward. Also when getting around the 10 mph speed limit, the car jerks as if the transmission isnt properly changing gears. I only have 10,000 miles I bought the car in October 2018 and first owner.

- Apopka, FL, USA

problem #5

Feb 172019

Mustang

  • 400 miles
When getting up to speed on an on ramp or passing on a two la E road, when shifting into third gear, the transmission will not go into gear. Ive had this happen twice, once my daughter was with me on a two lane road, going from second to third while passing, the car will not allow it. People have noted this many places while running out second gear and shifting into third in multi situations. This is a hazard and it is known due to the shifter not being direct and using a remote linkage. An aftermarket bracket and shifter will fix this issue, however this vehicle should operate safely without purchasing aftermarket equipment. Simple look up missed shifts with mt-82 Mustang transmission. You will see many with the same issue and aftermarket parts to fix this safety hazard.

- Tuttle, OK, USA

problem #4

Feb 192019

Mustang

  • 500 miles
I have the 2018 Mustang ecoboost with the 10 speed auto transmission. When changing gears to reverse or drive the car slams into gear and jumps hard a co-worker has the same make and is having the same problems please look into this

- Vidor, TX, USA

problem #3

Oct 252018

Mustang

  • 2,300 miles
Purchased a brand new 2018 Ford Mustang ecoboost premium 10-speed with performance package July 21, 2018 with 9 miles. Took car to the dealership November 2018 at 2,600 miles with a popping feeling and sound as well as an unsafe loose feeling in the rear end. This happened any time driving over uneven surfaces, turning curves and accelerating. They replaced the shock absorber after the car was in the shop 11 days. In January 2019 I took the car back to the dealership with 3,893 miles. The car was still making a grinding, popping sound in the rear end as well as the front end. The car also still felt loose as if was going to lock up while driving. The popping, grinding happened when pulling out of a driveway or parking space as well as sharp turning of the wheels. The loose feeling was going around curves, left or right turning from a stop light as well as accelerating from a stop. The car also felt as though it was not shifting properly. The dealership replaced the fluid in the rear end and after 8 days they said the rear differential needed to be replaced. It has since been 8 more days in the shop with no word. I feel this car is unsafe as it is such a new car, has been babied from the first day purchased. The fact that it has been in the shop twice almost 30 days of its life, under 4,000 miles and having the rear differential replaced shows there is something seriously wrong with this car. All this being reported to carfax has drastically reduced the value of my car since it does not report it as factory defect but rather possible abuse. I do not know if this is just my car or a safety issue from the factory. I asked the service manager if it was possible for the car to lock up on the highway and he confirmed it was definitely a possibility. At this point I am afraid to drive this car not knowing what else could go wrong with it.

- Edmond, OK, USA

problem #2

Aug 082018

Mustang

  • 1,800 miles
Engine stalls while driving (3) incidents: Engine stalls, battery indicator/then dash board message; put in neutral to start engine. so far has always re-started while driving at highway speeds: 1.June 25, estimated miles: 800, I-77 on-ramp exit 19, 55 mph, decelerating around turn, 10 minutes after startup (no service appointment scheduled) 2.July 11, estimated miles: 1200, South tryon approaching canton, straight, steady 45 mph, 5 minutes after startup (service scheduled) 3.August 8, 1800 miles: 1-77 on-ramp exit 19, 50 mph, decelerating around turn, 10 minutes after startup (service scheduled). Service representative: Town & Country Ford, charlotte, nc 'service 1: June 18: Out mileage: 1393 miles, installed missing back seat bracket. Checked for stall fix: No codes/ no fix determined for stalls. No codes/no service. 'service 2: August 13: Re-check stall issue: Tbd. Suggested on line checks/remedies for Mustang stalls issues: No codes found / no service performed. Issue unresolved. Service representative: Huntersville Ford, huntersville nc 'service 3: August 27: Tech test drives, no issues detected. Check codes/no codes/no service. Dealers could not find error codes or replicate stalling therefore no service was attempted.

- Charlotte, NC, USA

problem #1

Jun 232018

Mustang

  • 4,700 miles
The contact owns a 2018 Ford Mustang. While the vehicle was unoccupied and parked in the driveway, it rolled away. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 4,700.

- Pampa, TX, USA