10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
16 / 0
Average Mileage:
23,783 miles

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« Read the previous 20 complaints

problem #150

Jan 152018

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received a recall notification for NHTSA campaign numbers: 17V787000 (air bags) and 17V788000 (air bags). The manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (beach Ford in Virginia beach, Virginia, 757-486-2717) was contacted and confirmed that parts were not available to perform the recall repairs. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Norfolk, VA, USA

problem #149

Dec 012017

Ranger 6-cyl

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017, which indicated that the parts needed to repair the vehicle were available. After contacting the local dealer (salmon river motors, 1065 S challis St, salmon, id 83467) and the manufacturer, the contact was informed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

- Carman, ID, USA

problem #148

Apr 252018

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (fred beans Ford of boyertown, 525 route 100 North boyertown, pa 19512 877 699-4075) and was informed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Douglasville, PA, USA

problem #147

Apr 232018

Ranger

  • miles
I have received multiple notices from Ford about the recall for the airbag and that parts are now available. When I contact a local dealer, they say, parts are not available and they have no idea when the parts will be available. This has been going on now for years. They are acknowledging the recall, but not supplying a solution.

- Purcellville, VA, USA

problem #146

Jan 102018

Ranger

  • 26,400 miles
Ford Motor Company sent me a recall notice for both driver and passenger takata airbags in January, 2018. This notice says replacement air bags are available. My local Ford dealer ordered replacement air bags in March, 2018. My dealer has not yet received the replacement air bags (as of 23 April 2018). This dealer says Ford has failed to supply replacement air bags for a large number of locally owned Ford products. Ford has lied to me by saying replacement parts are available, and has failed to supply parts for a mandatory recall of potentially deadly pieces of my vehicle. I urge the NHTSA, in the strongest possible terms, to join with other federal agencies to sanction Ford Motor Company with huge monetary fines and criminal charges against its executives, and to force Ford Motor Company to immediately provide replacement air bags for all its affected vehicles. Meanwhile, force Ford Motor Company to furnish to affected Ford vehicle owners, free of charge, similar vehicles for customer use until Ford's explosive takata air bags are actually replaced. This corporate malfeasance is unconscionable. My government needs to protect me from this long known, potentially deadly, faulty product.

- Pittsburg, KS, USA

problem #145

Dec 012017

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017, indicating that parts were available. The contact stated that after contacting Ford of murfreesboro (1550 nw broad St., murfreesboro, tn), she was informed that the parts needed to repair the defect were not available. The manufacturer was notified and the contact was referred back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Lascassas, TN, USA

problem #144

Dec 012017

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017, indicating that parts were available. After contacting several unknown local dealers, the contact was informed that the parts needed to repair the vehicle were not available. The manufacturer was notified and the contact was referred back to the dealers. The contact had not experienced a failure. Parts distribution disconnect.

- Balsam Grove, NC, USA

problem #143

Apr 162018

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (egolf Ford of brevard, 1235 asheville hwy, brevard, nc 28712, (828) 884 4151) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a second notice from the Ford manufacturer to not drive the vehicle. The contact had not experienced a failure. Parts distribution disconnect.

- Balsam Grove, NC, USA

problem #142

Apr 132018

Ranger

  • miles
There is a recall that has went in to effect on 12/13/2017 from the Ford Motor Company (#17S42) stating manufacturer safety recall issued for airbag inflator replacement. But, the last 2 months I've contacted my local Ford dealerships numerous times about a remedy and when the part will be in to replace and repair this I have been told they are uncertain when they will be available. This made me wonder how something this serious of a safety risk and description of the recall stating "if an inflator explodes metal fragments could strike the driver or other occupants causing serious injury or death. This free repair is a final repair for both the driver and passenger frontal airbags on your vehicle. Important, the airbag inflators in your vehicle must be replaced even if they were previously replaced under any other recall." This gives me a great deal of concern as this is my transportation commuting to work. My vehicle is a 2004 Ford Ranger. I just contacted Ford manufacturer over the phone and was told to call local dealerships and was not given an answer. What is my next step? I just hope I am not involved in an accident where my life or the life of my girlfriend and unborn child are at risk.

- New Market, VA, USA

problem #141

Dec 302017

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (stevens Ford Lincoln, 717 bridgeport ave, milford, ct 06460, (203) 783-5900) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Trumbull, CT, USA

problem #140

Dec 012017

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017. The recall notice indicated that the parts were available and advised that a service appointment be scheduled with the local dealer. After contacting the local dealer (carman Ford in wilmington, de) on several occasions, the contact was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Wilmington, DE, USA

problem #139

Apr 132016

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called classic Chevrolet Buick GMC Cadillac at (409) 744-5711 (located at 8020 broadway St, galveston, tx 77554) where it was confirmed the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Galveston, TX, USA

problem #138

Jan 162018

Ranger

  • miles
Ford has exceeded a reasonable amount of time to have the air bags fixed. The letter I received in January states in bold letters that parts are available now and to call my dealership to schedule a repair. It is not April and the dealership still does not have the parts. Ford needs to be held accountable and parts need to be delivered.

- Bremerton, WA, USA

problem #137

Dec 132017

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Big country Ford Lincoln (500 w commerce St, brownwood, tx 76801) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Early, TX, USA

problem #136

Jan 012018

Ranger

  • miles
Letter from Ford announcing recall (the second time) in January, 2018. Called West hills Ford, bremerton, Washington in January, they do not have parts yet. Called again February 13, still no parts. Called in early March, still no parts. Checked with other Ford dealers, they have same problem. Called West hills 3-26-2018, they do not have parts and don't expect them until mid-May. This is completely unacceptable and Ford is not any help with the solution.

- Poulsbo, WA, USA

problem #135

Dec 132017

Ranger

  • miles
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted cleveland Ford ((855) 534-1919 2496 S lee hwy, cleveland, tn 37311) and was informed that the parts were on backorder. The manufacturer was notified and stated that the parts would be expedited. The contact had not heard back from the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.

- Etowah, TN, USA

problem #134

Dec 112017

Ranger

  • miles
The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (brian toliver Ford, 539 East goode road, quitman, tx 75783) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Alba, TX, USA

problem #133

Mar 192018

Ranger

  • miles
Airbag inflators - January 2018 I received in the mail safety recall notice 17S42/NHTSA recall 17V787 and 17V788. I called chapman Ford located at 3951 columbia avenue, columbia, pa in January and they told me they do not have the parts. They told me to call in 30 days. I called again in February and they told me to call them in 30 days again. I called them again on March 19, 2018 and they do not have the parts and have no idea when they will be getting them in. I called chapman Ford located at 1485 manheim pike, lancaster, pa left several messages and they never returned my call. In the meantime, I am driving an unsafe vehicle. It appears the dealerships are clueless on the safety recall notice and do not care about their customer's safety. It has been three months and I am not getting any answers on when my vehicle will be repaired. Thank you for your assistance. Sincerely, patricia M. wallace

- Columbia, PA, USA

problem #132

Dec 152017

Ranger

  • 68,000 miles
"takata recall" went to dealer twice on this recall, second time made appointment after telling them what it was for, the recall number, vehicle VIN, etc. Took day off work for appointment only to be told they couldn't comply as they didn't have the parts. Why did they make the appointment with no parts? I am tired of the games on this issue. Ford owes me a new truck.

- Elizabeth City, NC, USA

problem #131

Mar 122018

Ranger

  • miles
Takata inflators my local dealer tells me Ford is very slow getting parts to them. The service person seemed frustrated. Apparently this is an ongoing problem but yet Ford keeps sending me reminders for the repair.

- Barneveld, NY, USA

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