The contact owns a 2017 Ford Transit. While driving 55 mph, the contact heard a loud unknown noise underneath the front end of the vehicle. The contact also stated that the vehicle failed to accelerate. The contact coasted the vehicle over to the side of the road and noticed that the driveshaft was disconnected from the transmission couplings. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted and did not assist. The contact was referred to NHTSA. The approximate failure mileage was 127,000.

- Albarquerqui, NM, USA

The contact owns a 2017 Ford Transit. While driving 65 mph, the vehicle shook. Upon inspecting underneath the vehicle, the contact noticed that the driveshaft was detached. There were no warning indicators illuminated. The contact called robin Ford, Inc (100 N macdade blvd, glenolden, pa 19036, (610) 586-3600) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the vehicle was repaired per NHTSA campaign number: 19V103000 (power train) by the same dealer. The failure mileage was 31,000.

- Norwood, PA, USA