3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,289 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

Oct 012022

Transit

  • miles
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?

- Prentiss , MS, USA

problem #17

Sep 172022

Transit

  • miles
Driveshaft problems that are under recall.Tried setting up an appointment said they couldn't look at it for 10 weeks couldn't be without vehicle for 10 weeks + how long took to get parts.Scheduled it at another shop went to get parts and they said I could only get price or parts with a service agreement.So I can imagine how much money the recall is going to cost

- Ridgeland, SC, USA

problem #16

Jun 232022

Transit

  • miles
I started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. I balanced the tires, but that didn't help. I brought it to to Breedman Ford on Waukegan Rd in Glenview IL. I ask them if they ever heard of such a problem they said no. They charged $159 for diagnostics and came up it's the Torque converter clutch that's failing. I did a little research and this seems to be a common problem with these Transits. It so common that they are on back order, or you need to rebuild the converter. The mechanic wants $1500 to repair. I believe this is a failure on the part of Ford and they aren't making a recall. There is a risk of the converter completely failing and not be able to accelerate. Please have Ford fix or pay to fix the converter. Thank you

- Chicago, IL, USA

problem #15

Dec 152021

Transit

  • 106,000 miles
The contact owns a 2017 Ford Transit. The contact stated while driving 30 MPH, the accelerator pedal was depressed, and the contact felt a vibration coming from underneath the vehicle. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the vehicle with a damaged driveshaft that needed to be replaced. The contact previously had the recall repair for the failure performed under NHTSA Campaign Number: 19V767000 (Power Train) on the front section of the driveshaft; however, the rear section of the driveshaft where most of the damage was located, needed to be replaced. The dealer informed the contact that the manufacturer no longer made the part for the vehicle. The contact was informed that an aftermarket part would be ordered to replace the entire driveshaft. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

- Dobson, NC, USA

problem #14

Jun 252019

Transit

  • miles
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Nokomis, FL, USA

problem #13

May 262021

Transit

  • miles
My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in -€˜Park-€™ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.

- Denver, NC, USA

problem #12

Mar 302021

Transit

  • 82,000 miles
Vehicle shudders under light acceleration as if one was to drive over rumple strips. Shudder is intermittent. Taken to Ford dealership where they say torque converter is bad. $3500 dollar repair.

- Seneca, SC, USA

problem #11

Jan 022019

Transit

  • 49,000 miles
Transit van experiences a resonating vibration in the driveshaft or U-joints just as described in existing recall for Transit vans however, my van was not listed as affected - I contest and would consider it to be affected. Tries and brakes have been changed and nothing changed the vibrations noticed at 40-50 miles per hour. They seem to dissipate above 60 mph. The vibrations or frequency seems to be reoccuring in short cycles and mostly audible throughout the interior of the van. This has been occuring since acquired the van an hasn't changed in 2 yrs.

- Norfolk, VA, USA

problem #10

Nov 072020

Transit

  • 229,577 miles
Transmisin jumps in low gears and when using cruise control it also jumps

- Houston, TX, USA

problem #9

Oct 062020

Transit

  • 41,123 miles
Rear axle and wheen came off the van. The five bolts all sheared off at the same location. They were not lose and that all broke evenly. The axle then came off with the wheen and tire attached and the van contuned to move over to the sholder. The van was moving at 35 mph and was on a highway on ramp. No skid marks on scene and also no injurys

- Ambridge, PA, USA

problem #8

Oct 052019

Transit

  • miles
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (power train). The contact called wynne Ford located at 1020 w Mercury blvd, hampton, va 23666, and was informed that as per the recall remedy, the manufacturer would replace the flexible coupling every 40,000 miles until the final remedy was available. The vehicle was not repaired since the mileage on the vehicle was 24,000. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Glen Allen, VA, USA

problem #7

Feb 102020

Transit

  • 80,000 miles
Vehicle will randomly shift into first gear typically while going down hill on interstate at speeds of 70 mph or greater. The resulting shift causes the engine to rev far past red line and causes severe unintended deceleration. Situation happens without warning and after a few more harsh shifts goes back to normal. Contacted multiple Ford dealers with no answer to problem.

- Laurel, MT, USA

problem #6

Feb 252020

Transit

  • miles
I'm having a big problem with vibrations and noise with my van. I feel a great vibration in the steering wheel and a great noise coming from the differential of the car.

- Elizabeth, NJ, USA

problem #5

Jul 082019

Transit

  • 47,000 miles
Electrical throttle body failed during driving. Lost all power.

- Bremen, KY, USA

problem #4

May 172018

Transit

  • 10,000 miles
The contact owns a 2017 Ford Transit. The contact stated that while driving between 47-57 mph, there was an abnormal vibration in the vehicle. Additionally, the contact stated that the power steering unit was replaced four times due to several failures. The vehicle was taken to coughlin Ford of circleville located at 24001 us-23, circleville, oh 43113, (740) 474-3138 to be diagnosed. The contact stated that the driveshaft needed to be replaced. The driveshaft was replaced however, the failure recurred. Several shim kits were used to balance the driveshaft however, the failure persisted. The vehicle was included in NHTSA campaign number: 19V103000 (power train). The manufacturer was contacted and informed of the failure, case number: Cas-17564414. The approximate failure mileage was 10,000.

- Circleville, OH, USA

problem #3

Jan 012019

Transit

  • 30,500 miles
Noise in rear end, started at 30000 miles. Most noticeable when turning a corner. Ford recalled a similar problem with recall # 17S15 in their 2017 model year Transit vans. Of which this is one! the problem is the flexible coupling in the rear end fails causing the drive shaft to fall out.

- Big Pine Key, FL, USA

problem #2

Jun 272017

Transit

  • miles
The contact owns a 2017 Ford Transit. The contact stated that the manufacturer failed to provide the parts for NHTSA campaign numbers: 17V408000 (power train) and 17V668000 (electrical system). The dealer (Suburban Ford of ferndale, 21600 woodward ave, ferndale, mi 48220, (248) 399-1000) was unable to determine when the parts would be available. The vehicle had been parked at the contact's residence for months. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Detroit, MI, USA

problem #1

Jul 022018

Transit

  • 32,000 miles
The contact owns a 2017 Ford Transit. While driving unknown speeds, the 'transmission needs to be placed in park' warning message illuminated and the instrument panel was blank. The vehicle was taken to an independent mechanic where it was diagnosed that there was an electrical failure. The mechanic referred the contact to the local dealer. The contact called the local dealer (autonation Ford scottsdale, 8555 E frank lloyd wright blvd, scottsdale, AZ 85260, (480) 630-2827) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 32,000.

- Fountain Hills, AZ, USA