10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
16,111 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

May 202010

Windstar

  • miles
My 2002 Ford Windstar van gear shift pin keep coming up and I have to take it to a shop so they can put the pin back in 3 times. My gears do not shift right it shifts hard. I brought this van brand new in 2003. Also my air bag light stays on the avis Ford body shop said my sensor is rusted out, also my ABS light stays on. I don't feel these things should go out. I have had many Ford vehicle brand new for years and never had these problems. I still got to get these things repair. I also had two front windshield wiper motors put in and the wipes are still not right. Is there any help out there.

- Detroit, MI, USA

problem #8

Mar 132011

Windstar 6-cyl

  • 100,000 miles
Cruise control switch recently replaced brake fluid was leaking may have faulty switch or master cylinder damaged during installation causing fluid leak that is highly flammable causing fire or smoke from 2002 Windstar master cylinder and brake booster were faulty.

- Philadelphia, PA, USA

problem #7

Oct 012010

Windstar

  • miles
I have 2002 Ford Windstar the ABS light and brake light was lit, and not the only ones, I living in bc Canada.

- Richmond, 00, USA

problem #6

Jun 292008

Windstar

  • miles
My wife has a minivan that I had the tires replaced on within the past two years. I purchased a set of 4 high quality Michelin tires with 75K warranty from sears at fair oaks mall in fairfax, va. Earlier this year my wife had a blow out and I took the vehicle back to sears for them to inspect the tire. Once they removed the tire there was no indication of a puncture anywhere on the tread or sidewall - I was a tire repair technician back when I was in college. I asked the technician why the tire would have blown if there was not a puncture, he didn't have an explanation. I asked if that should be covered under the manufacturer warrant and they seemed unwilling to help. I ended up buying another tire for $150. Then just this weekend as I was driving I heard a hissing sound coming from the left front tire. When I got out of the vehicle I noticed the tire was leaking air from the valve stem. I took the tire in to have the valve stem replaced and they mentioned to us there has been a recall on valve stems. I believe the previous incident was also caused by a valve stem issue since there was no other indication of a puncture. I'm planning to have all of the valve stems replaced on the remaining tires so that my wife will not suffer a blow out with our 3 children in the van. I think there needs to be a greater campaign on this issue to increase awareness as it could potentially impact all 4 tires on a vehicle.

- Centreville, VA, USA

problem #5

Apr 242008

Windstar

  • miles
I purchased new 4 tires from sears auto center in dulles, va on 1/46/07 which they installed on our 2002 Ford Windstar. My wife, 3 year daughter and myself were traveling on interstate I81on 4/24/08 with this Ford Windstar experienced a front passenger side tire blow out. It was a good thing I was the driver and not my wife as this could of been tragic!! I quickly pulled it on the highways shoulder after traveling at 70 mph. I replaced the blown tire with the temporary spare. We then proceeded to have it replaced. The sears auto center in winchester, va told us they did not carry that exact tire and did not have one with the same speed rating and can not legally install one the doesn't match the rest. We needed to get home to our two children who were coming home from school, therefore, we were forced to purchase two new tires along with fees associated with doing so. We didn't know what caused this tire blow out and the sears technician was baffled as he said he found no holes or puncture in the blown tire. The two front tires are now new and the two rear tires were still in place from the original 4 tire purchase on 1/6/07. On 6/12/2008 we experienced a sudden loss of tire pressure on the passenger side rear tire and the tires valve stem was hissing from a sudden crack that had formed. I had the stem replaced at walmart in front royal, va. On 6/27/08 I had the last of the original tires have a sudden valve stem failure causing instant pressure loss. I was now suspecting the valve stems must have a major flaw and requested that the walmart technician give me the failed valve stem after he replaced it. After I returned home from getting this repaired, I researched on the internet for any tire valve stem recalls and I discovered the tech international recall under your investigation campaign id 08T018000. I have saved this remaining stem with the part number dill-acp TR413 on the base.

- Strasburg, VA, USA

problem #4

Jun 202007

Windstar

  • miles
Tsb data for: 2002 Ford Windstar bulletin number: 15682 sequence number: 636312 date: 20020301 component name: 036400 service brakes, hydraulic:antilock:ABS warning light make: Ford model: Windstar year: 2002 summary: Exhibiting intermittent anti-skid brake system and / or red brake lamp on at times while driving.

- Hutto, TX, USA

problem #3

Jul 142005

Windstar

  • Automatic transmission
  • miles
During the summer of 2003 while driving one evening, the rear window of my 2002 Ford Windstar shattered (believing it to be caused by hooligans, the police were notified). The rear window was replaced by the dealer-recommended glass installers using the oem recommended parts. Approximately 18-months after replacement of the window, the vehicle was rear-ended necessitating replacement of the entire hatch. This replacement was made by the dealer. This evening (7/14/05), while the vehicle was parked in the garage, the rear window again shattered.

- Portage, MI, USA

problem #2

Jan 092004

Windstar 6-cyl

  • Automatic transmission
  • 45,000 miles
A car accident occurred on January 9, 2004. Car was hit behind, and the bags did not deploy, but airbag light came on. Van was taken to repair shop twice to fix light. They came to the decision that a code needed to be put in and could only be done at Ford. The van was taken to Ford 4 times, and the light still comes on. First they put in code. 2 weeks passed then light came on again. Van taken back to Ford. It was released to us. After about 5 weeks light came on. They put in the code again. Light came back on as soon as we got to the driveway. We went to Ford again, and they said there was a problem with module. They replaced the module and a whole new air bag system in July. The replacement was done twice due to the first air bag system was defective, the light came on and stayed on the next morning. A complete new system place in the next day. The air bag light came on again then went out. They said it was okay. Light is back on now (March 2005). Now Ford is telling us that a new module has to be placed in because it has burnt out. Also Ford needs to find out what is burning out the electrical system" over $500 worth of work to be done and now not covered by warranty from July 2004" we are not sure if the airbags will deploy in case of emergency. And we have small children to Transport in the vehicle. Spoke to Ford dealer in our area. No help.

- Poughkeepsie, NY, USA

problem #1

Nov 152003

Windstar

  • Automatic transmission
  • 0 miles
I owned a 2000 Ford Windstar. The passenger rear door would, upon closing, slide back open frequently. The dealership constantly said nothing was wrong. Finally, we traded in on a 2002 Ford Windstar. Within 1 week of purchase the passenger sliding door began sliding back open upon closing - and would jerk back once closed. We have had it worked on 3 different times. It closes now, but has a rattle in it when driving and when the weather changes it makes loud noises when opening and closing. Once in a while, upon cold start, the cd player will constantly rotate back and forth - while radio is on or off-until I turn car off and open driver door. When parking, I can open driver door, push lock button, then push unlock button - get out and close door. The security system will flash, indicating activation. Keep in mind, the car is uplocked. If I open a door, the horn will begin blowing. As you can see, we have had out fill of Ford. This is a company car and the entire mangement staff is fed up.

- Pearl, MS, USA