really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
77,286 miles

About These NHTSA Complaints:

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problem #7

May 172007


  • 65,000 miles
The contact owns a 2002 Ford Windstar. While examining the vehicle, the contact noticed rust along the filler pipe on the driver side of the vehicle. The vehicle was taken to the dealer but the contact was not informed what was causing the failure and the vehicle was not serviced. In addition, while traveling 30 mph, the contact noticed that the front end of the vehicle would begin to sway left to right. Moments later, the rear of the vehicle had also begun to sway from left to right. The contact examined the vehicle and discovered that the front torsion bars were hanging off of the vehicle and the rear axle was partially separate. The vehicle was not diagnosed by the dealer nor repaired. The current mileage was 100,000 and the failure mileage was 65,000.

- Oxford, CT, USA

problem #6

Sep 172008

Windstar 6-cyl

  • 95,000 miles
Engine light came on, unable to pump gas, gas blow back when attempting to fill, takes several minutes and attempts to fill tank. Have taken it to several shops unable to find problem, engine light claims to be bleeding problem, have dropped tank, changed fill valve, fuel filter, fuel pump, 3 fuel caps and still have issue.

- Sacramento, CO, USA

problem #5

Apr 012011


  • 140,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that while refueling, fuel began to spill out from the filler neck. The vehicle was taken to an independent mechanic and the fuel pump was replaced. The failure continued whenever the vehicle was refueled. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

- Upper Darby, PA, USA

problem #4

May 022011

Windstar 6-cyl

  • Automatic transmission
  • miles
2002 Ford Windstar mini van. Consumer states after filling up the tank and turning on the ignition, flames flew up and after putting water on it there was a flash fire and explosion

- Florence, KY, USA

problem #3

Sep 052010


  • 193,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was taken to the dealer for repairs under NHTSA campaign id numbers: 11V030000 (structure: Frame and members:underbody shield) and NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly). The contact stated that the it took over eight months to perform the repairs and the vehicle became inoperable after repairs. The dealer stated that the battery and fuel pump had become defective and would need to be replaced. The manufacturer was contacted who did not offer any assistance. The vehicle was not further repaired. The failure and current mileage was 193,000.

- New Heaven , MI, USA

problem #2

Jan 012004


  • miles
Everytime I feel my gas tank up it spits gas out at me. I cringe at the thought of pumping gas. I let it go pretty low before resorting to a gas shower. As soon as I start pumping (s L O w L Y) it will start immediately. There's more gas on the ground then in my tank! so pathetic!

- Denver, CO, USA

problem #1

Jul 202006


  • 48,000 miles
The contact owns a 2002 Ford Windstar. Whenever the engine was running and the temperature is very high, the contact can smell gasoline inside the passenger compartment. The vehicle has not been diagnosed by the dealer. The current mileage was 65,552 and failure mileage was 48,000. Updated 08/31/09

- Las Vegas, NV, USA