10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
83,903 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Dec 252020

Acadia

  • 216,000 miles
GMC please take accountability for the sunroof leak issue! years of data, almost 100 complaints, someone should already know about this and have a solution! my car has serious leaking issues from the sunroof above the driver, electrical to cabin doesn't always work except dash lights, and headlights/turn signals work sporadically. The locks work when they're in the mood. Also means ac/heat works sometimes..I live up North and it's 24 today. My windshield wiper fluid remains empty because it randomly turns on and drains out: Which also means replacing my wipers is a bad idea because they randomly turn on for at most an hour and dry wiping the window...and destroying the wiper blades. All wheel drive won't work, despite mechanic seeing no issues. I've taken down the mounts and tried to flush the draining tubes myself..and they're clear with no leaks when I tested the tubes. I don't know what to do. I wish I could afford to fix this, because we need this vehicle; everyday I'm scared to drive it! we won't drive at night for the risk of the headlights shutting off, and always fingers crossed my turn signals will function today. I have kids! my families not rich, we can't afford another vehicle or the costly repair, being that I'm a single mom barely buying bread and paying rent as it is since my hours got cut from covid. I only wanted a safe vehicle, I didn't realize I had to be specific and ask for one with headlights and electronics working appropriately, too. I'll be sure to next time I buy a car...whenever that lucky day occurs. Please pray for us.

- Gloversville, NY, USA

problem #19

Aug 282020

Acadia 6-cyl

  • 150,000 miles
The contact owns a 2007 GMC Acadia. The contact stated that while driving approximately 45 mph in inclement weather, rain water entered the vehicle from near the driver's and passenger's side sun visor. The water also leaked in from the sun roof and roof of vehicle. In addition, while operating the vehicle an audible warning chime activated and the stabili-trac warning light remained illuminated. The vehicle swerved from side to side and was unstable to drive. The cause of the failures were not determined. The local dealer and manufacturer were not yet notified of the failures. The failure mileage was 150,000.

- Romulus, MI, USA

problem #18

Mar 042013

Acadia

  • miles
When it rains either heavily or for long periods in Chicago my GMC tends to flood in the passenger floor and by the tv and 3rd row lights. I have had this issue since we bought the vehicle in 2013. I have had this car for 6 years and I have taken in to a dealership once and they quoted me close to $500 to do a test and let water rain on the car and see if it is a manufacture or owner faulty issue. I did not jump on top of my car and create a problem so that my car gets flooded or to cause this that I have to always place a towel and leave my windows open after so that it does not fog the entire car. I have 4 children and droplets have fallen on my 7 month old baby while I'm driving. No one can sit in the passenger side. I have had my car detailed in the past so the molding smell doesn't cause my kids to want to throw up. Airbags say service airbags when they hasn't opened and hasn't gotten into an accident in that car. It frighten me that I'm driving a unsafe car with 4 children. I cannot make a repair of that amount nor should I be responsible to have that tested out.

- Chicago, IL, USA

problem #17

Apr 192019

Acadia

  • 273,000 miles
Tailgate goes up then suddenly reverses and hits me on top of head. Worse in cooler weather. Has been fixed under previous recall but still has problem. Dealer refuses to acknowledge problem uless I pay $145 for diagnostic.

- Palm Springs, CA, USA

problem #16

Apr 012018

Acadia

  • 100,000 miles
The contact owns a 2007 GMC Acadia. After opening the electronic rear liftgate, the door would inadvertently close. The contact indicated that the vehicle was serviced in 2016 per NHTSA campaign number: 15V415000 (structure). The door actuator software was updated, but the failure still occurred. The local dealer (coral springs GMC in coral springs, fl) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

- Coral Florida, FL, USA

problem #15

Feb 262015

Acadia

  • 61,000 miles
I had problems with the transmission when my vehicle had around 61,000 miles. Vehicle was not going over 25 mph and sometime it did not run at all. I took it several times to the dealer, actually a town truck had to take it because it was very dangerous to drive it. It took a lot of time and effort for me to finally get my GMC Acadia fixed. That was in 2015. Two years later I had problems with my transmission again, my GMC has now 104,000 miles. I went back to the GMC dealer where it was repaired before, but they told me that guarantee had ended 2 months ago and I had to pay $1,021 to get the transmission fixed. I'm also having problems with hood lift and the headlight swith is not working

- Sanger, CA, USA

problem #14

Jul 102015

Acadia

  • 100,000 miles
The sunroof leaks and causes electrical problems. Suddenly while driving the power steering gears, rack, and bushings are defective causing the power steering to go out during low speeds. Tried having it replaced under the recall, however, 9 months later the same thing happened and nobody wants to fix it or allows for the dealer to replace it again. This is a major safety feature that should never be acceptable! also, the transmission already had to be replaced and is going out again. The manufacture made a faulty vehicle and should be held accountable for these parts and the labor not to mention the inconvenience of having to fight with the dealer and GM to get the problem corrected.

- Claremore, OK, USA

problem #13

Dec 292015

Acadia

  • 130,000 miles
At 80,000 miles transmission went out and had to be rebuilt. Car is also leaking under the passenger and driver floor board and moon roof/sunroof drips down from dome lights onto third row seats. Leaking has caused multiple electrical problems. When there is a heavy rain ignition will still run even after key is turned off and key is out of ignition car is currently at 130,000. Also ignition will power down even while care is in motion warning light will illuminate stating "engine power reduced" "traction control off" and vehicle will not move. Car has had more problems than any other I have owned, will never purchase another GM vehicle.

- Winder, GA, USA

problem #12

Dec 012014

Acadia

  • 9,000 miles
The contact owns a 2007 GMC Acadia. The contact stated that water penetrated the driver side floor of the vehicle. The vehicle was not taken to the dealer to have an inspection performed. The manufacturer was notified. The approximate failure mileage was 9,000.

- La Puente, CA, USA

problem #11

Sep 122015

Acadia

  • 75,000 miles
The contact owns a 2007 GMC Acadia. The contact stated that there was water leaking into the vehicle near the sun roof and from the interior driver and passenger doors. The vehicle was taken to the dealer who diagnosed that the seals needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

- Apopka, FL, USA

problem #10

Feb 222013

Acadia 6-cyl

  • 84,059 miles
Trans went out shortly after purchase, alternator went out shortly after purchase, needed new wave plate, needed new alternator, sun roofs leak water through the interior lighting and down both A-posts. Continues to run after shut off and key removed. Slips gears, will not upshift.

- Littleton, CO, USA

problem #9

Feb 072012

Acadia 6-cyl

  • 60,000 miles
The car has leaked since we bought it. We have had it in the shop several time at the place we bought it and it continues to leak. Recently, the leak has started to affect the electrical workings of the car. The floor has been saturated with water and when approaching a stop, water will pour from the ceiling, soaking the driver and rear passengers. The water will run down the inside of the windshield which impacts visibility.

- Troy, TN, USA

problem #8

Apr 022014

Acadia 6-cyl

  • 140,000 miles
Water leaking in car causing poor visibility and unsafe conditions as it drips all over, down the windshield, and out of the lights and dvd monitor.

- Perrysville, IN, USA

problem #7

Apr 182012

Acadia 6-cyl

  • 96,000 miles
Every time it rains the cab leaks water everywhere inside vehicle, can't even go through a car wash.....only a matter of time before mold, mildew and electrical problems occur..not to mention having to where a rain suit in the car every time it rains.

- Perrysville, IN, USA

problem #6

Jan 182013

Acadia

  • 96,000 miles
The contact owns a 2007 GMC Acadia. The contact stated that while having regular maintenance performed on the vehicle, the technician advised him that there was a leak from an unknown source that was causing three inches of water to accumulate on the floorboard area. The contact removed the carpet from both sides of the floorboard and discovered that the floorboard was covered in mildew. The vehicle was taken to the dealer and the manufacturer was made aware of the failure, but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 96,000 and current mileage was 96,600.

- Jacksonville , AL, USA

problem #5

Jan 012011

Acadia 6-cyl

  • miles
Bought a used 2007 GMC Acadia slt in may of 2010, since then I have had headlights blowing constantly, engine shutting off while driving, warning lights coming on, however my biggest issue is that I bought this vehicle in sunny el paso, tx and then moved to rainy germany with the military. Now the car is constantly leaking water from the seat belts, airbag squares, emergency brake, dvd system and several places on the roof (inside) and the pillars (inside). I am concerned that this is messing with all the electrical of my car and I am wondering if my airbags will work if ever needed. It seems there is hundreds of people across the world that have the same problem but GMC wont do anything about it. I cant get rid of the car because of this and I am not sure I want to take the risk of driving it. What now? GMC only puts out a tsb for this but wont address the actual problem, since I bought used I have no warranty plus I am overseas where there is no one to fix it under warranty even if it was possible.

- Apo , AE, USA

problem #4

Oct 202011

Acadia

  • 42,000 miles
Mold/musty smell, water leaking from dvd entertainment system and under dash on both driver and passenger floorboards. Dealer cleaned sunroof drains, replaced sunroof seal, still leaking. Water is settling into electrical components in dash including the blower motor.

- Newport News, VA, USA

problem #3

Jun 012009

Acadia

  • miles
I am on active duty an active duty military member. While attending a military school, I purchased a new 2007 GMC Acadia from a GMC dealership nearby. After the course, I served a year at a military station in another state, while there, my vehicle was serviced twice for recalls by a GMC service center nearby. One of the recalls was to fix a defect in the sun roof that was causing water leaks. I had the vehicle serviced in 09 while the vehicle was still under warranty just before shipping for a 2 year overseas assignment. At that time, I identified some electrical issues. Soon after my arrival to my overseas assignment, more electrical issues developed along with mystery water leaks that were saturating the carpet and causing mold to grow inside the vehicle. There was no GM service center in that country so I had to live with the leaks and electrical problems. Finally after about a year, I had a minor accident where my tire hit a guard rail doing about 10 mph. All the air bags deployed but there was no other damage to the vehicle. At this point I quit using the vehicle. The seat belts didn't work, the ac and heater didn't work, the left blinker didn't work, the engine would not shut off with the key, the battery box behind the passenger seat kept flooding with water and I had to disconnect a battery cable every time I parked the car to keep the battery from dying. The vehicle was unsafe. I am now stationed in the us and have shipped the vehicle back to the usa. I am now trying to resolve all these issues with a local GM service center but I am being told by that service center that the vehicle is basically totaled with only 60K miles but since it is now out of warranty, I am responsible for the repairs.

- Youngstown , FL, USA

problem #2

Jul 202010

Acadia

  • 46,000 miles
Took 2007 GMC Acadia in because ac blower motor was not working. When ac was turned on it would make a loud noise and couldn't get air to flow. They determined that the blower motor went out due to water leaking in though the side and front body panels. Since the 36,000 bumper to bumper warranty is up this leak is no longer covered. We have the extended warranty, but because the motor went out due to a water leak the blower motor is not covered. So we have to pay out of pocket for something that is clearly defective to begin with. I have also had water leak in through the inside airbag square, I hope that this inflates if I need them.

- Richardson, TX, USA

problem #1

Dec 202007

Acadia

  • miles
Since the vehicle was purchased in brand new condition around November 2007 the vehicle has encounter several problems with water getting inside the cabin due to the poor water drain system installed on vehicle. Water drain system has been repair in sections and taken to GMC shop for all recalls. The water drain system has failed again on May 31, 2010 when the vehicle was in the car wash. The dealer/GMC shop is aware of the on-going issue. The entire water drain system on the vehicle should be replaced or vehicle bought back from GMC, if water gets into the electrical system it could be a potential electrical fire, injuries, traffic collisions or death.

- Pico Rivera, CA, USA