10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
70,800 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace timing chain/engine (1 reports)
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problem #2

Apr 022018

Acadia SLT 3.6L V6

  • Automatic transmission
  • 74,565 miles

This is the 4th and last GM that I have owned. Known timing chain defect presented itself at 120,000km. Repairs exceed value of vehicle.

GM Canada and Dealer explained that it will not be covered. They basically say that I should not have expected more from a vehicle of this age, despite the low km's. Absolute worst customer experience I have ever had.

- Karl M.,

problem #1

Feb 062018

Acadia LS V6

  • Automatic transmission
  • 67,000 miles

My car has 67000 miles on it come to find out GM sold these cars with faulty timing chains in them instead of fixing all of the faulty chains they gave a crappy warranty that would not cover until it went out or until the car was 10 years old. well here i sit, they put a sh*t part in my car and at 67000 miles my car is done. Horrible terrible customer service gave me the run around for 2 weeks and never had any intention of helping me. They put a bad part in my car and will not repair it. knowingly terrible company. never buy a car from GM unless you are or you are married to a good mechanic.

- Rose C., Portland, OR, US