4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,510 miles

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problem #3

Sep 012019

Acadia

  • 30,000 miles
Michelin premier ltx M/S 235/55R20 dry rot or cracking between treads all 4 tires 30,000 miles doesn┐T seam right.

- Columbus Twp, MI, USA

problem #2

May 272019

Acadia

  • 26,330 miles
We leased a 2017 GMC Acadia back in Oct. Of 2016. Last week my wife was driving home in wet conditions due to rain and going around 35 miles per hour where she hydroplaned the car. Luckily when she hit the curb, the car corrected itself and luckily there was nothing more serious. We took the car to a local garage to inspect and upon review, he stated that all 4 tires have dry rot and should be changed immediately. He advised us to go back to the dealership. When I called to make an appointment, they stated that the tires are wear and tear and are not covered however I feel these are defective tires. We have 26K miles on the car and this Oct. Will be 3 years so we are averaging under 10K a year. I am attaching pictures so you can see what we are speaking of and ask you to advise us and our dealership which is van buren Buick GMC located in new hyde park, NY. I do not feel safe driving with these tires and ask that you step in and assist us. I have 2 young daughters and do not want something more happen until this is addressed.

- Garden City, NY, USA

problem #1

Apr 142018

Acadia

  • 8,200 miles
I have had a vibration in my car when you would drive all the time took it to the dealership on a number of occasions they couldn't figure it out. They all said it was normal why the car drives. I thought it was the tires. Took it to ntb talk to them about he said it's tires most likely. So I call tire manufacturer and they gave me new tires. I requested GM do this they told me no. I had them replaced by ntb I requested to GM they reimburse for the installation of the tires which was a little over $101 they said no. I want to be helped with this. GM didn't want to do what is right and fix the issue also pay me back for what should have been covered under warranty but wouldn't replace the tires so I had to do what I had to to give my wife and son a safe car to be in. Can you please help me out

- Streetsboro, OH, USA