When I purchased this truck from Beck & Masten Buick-GMC Houston is was told told I could charge my phone wireless. Dealer never told me my 2017 iPhone would not work unless I upgraded the truck charging system. For time being a assumed something wrong with my phone. At my first service event (7500 Miles) I reported the problem to the service dealer and they informed me my phone is not compatible with this charging system and would need to upgrade to the newer version. They cost to upgrade $390. No way I am going spend that much on a charger. I think this should have been covered under warranty but GMC has denied my claim. I think at the very least GMC should have offered deeply reduced pricing to do this upgrade.
When I purchased this truck from Beck & Masten Buick-GMC Houston is was told told I could charge my phone wireless. Dealer never told me my 2017 iPhone would not work unless I upgraded the truck charging system. For time being a assumed something wrong with my phone. At my first service event (7500 Miles) I reported the problem to the service dealer and they informed me my phone is not compatible with this charging system and would need to upgrade to the newer version. They cost to upgrade $390. No way I am going spend that much on a charger. I think this should have been covered under warranty but GMC has denied my claim. I think at the very least GMC should have offered deeply reduced pricing to do this upgrade.
- Chip K., Katy, US