10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
62,456 miles

About These NHTSA Complaints:

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problem #8

Jun 292021

Envoy

  • miles
This suv made a loud sound, began to drift, in the rear, at hwy speeds before it tipped over and began to roll, ejecting my two minor sons from the passenger cab before it eventually landed on its side. the roof was molded in a triangular shape, preventing it from resting on the roof as it tilted back onto inside and remains after the last roll The triangular shape was created in the metal after the stabilizing structures gave way almost immediately providing possibly no protection to the patrons inside the carrier cab of suv. demonstrating its inability protect its occupants.

- Sherwood, AR, USA

problem #7

Jan 152019

Envoy 6-cyl

  • 0 miles
The contact owns a 2005 GMC Envoy XL. The contact stated while driving 30 mph, the door unlocked independently and became ajar. The contact stated that the door knob actuated up and down continually, while the vehicle was being driven. The contact stated that on several occasions and at some point each door swung open while the vehicle was being driven. The contact stated that there was no warning lights illuminated however, the door chime remained audible continually. The contact stated that the failure occurred whether the vehicle was being driven or while reversing. The contact stated that the failure affected both driver's and passenger's side front and rear doors. Also included in the failure was the rear door and hatch. The contact stated that the failure was similar to NHTSA campaign number: 15V599000 (visibility) however, the VIN was not included. The vehicle years included in the recall were 2006-2007. The vehicle was taken to ferman Buick GMC - wesley chapel (24252 fl-54, tampa, fl 33559, (813) 242-2800) where the contact was informed that due to the manufactured year, the manufacturer was not obligated to offer a free repair. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side door master switch needed to be replaced due to water intrusion into the circuit which caused the poles to be rusted. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer informed the contact the model year GMC Envoy XL subjected to the NHTSA campaign number: 15V599000 (visibility) was 2006-2007. The contact was offered no additional assistance. The failure mileage was unknown.

- Lutz, FL, USA

problem #6

May 102019

Envoy

  • 91,450 miles
Parked vehicle in the garage and went in the house. Next morning went to use vehicle and found that the rear hatch glass had exploded. Glass everywhere. The vehicle had not been moved for over 12 hours. Have called to have glass replaced but have since discovered that this is a common issue with these types of vehicles. Now am concerned that it will happen again. Major concern is it will happen again while driving and have my grand children in the back seat and get injured from flying glass.

- Fort Jennings, OH, USA

problem #5

Feb 112019

Envoy

  • 158,000 miles
Front windshield leaks and rubber/sealant is weak in spots

- Jackson, OH, USA

problem #4

Aug 222016

Envoy

  • miles
I had three cars in front of me stopped. I did not see any breakl lights and I hit the car in front of me pushing the other cars to hit each other. My front end of my car was severely damaged bad enough to damage the radiator and destroy my ac unit. I'm not sure what else was damaged. It sent the person in front of me and myself to the emergency room. " my air bags did not deploy ". my vehicle was moving on a city street.

- Jay, FL, USA

problem #3

Oct 292014

Envoy

  • 55 miles
While driving my Envoy rear door opened up on the highway while driving. I pulled over and tried to close it. It wouldn't close, I had to use a bungy cord to keep it closed.

- Harpursville, NY, USA

problem #2

Mar 152013

Envoy 6-cyl

  • 70,140 miles
The accident happened on 2-15-2013 on Pennsylvania avenue SE during rush hour the other car did not yield to ongoing traffic on Pennsylvania avenue and dodged out from a side street and hit my vehicle on the front side and my son who is 13 head hit the dashboard and my daughters dog flew from the back seat up to the front. The other vehicle airbag did deploy but mines did not.

- Washington, DC, USA

problem #1

Dec 282011

Envoy 6-cyl

  • 180,000 miles
The rear windshield of my 2005 GMC Envoy XL exploded for no apparent reason today. I lifted the full hatch (not just the window section) to place items in the back that I had purchased at home depot. I placed a can of paint, one bag, and a bag of sand in the back - nothing that was near the glass of the hatch. I then closed the hatch with enough force for it to close securely, but not with excessive force. As I walked to the driver side door to enter the car, I heard a loud pop that I thought was someone hitting the back of my car with their vehicle. As I walked around to the back, my rear window was shattered into a million tiny pieces. There were no objects or people around the window close enough to break it - it just shattered for no reason at all! the dealership says they have no record of issues with rear windshields, but I found information that differs on line. Fortunately, the deductible on my insurance is only $200. However, for others, I have seen where they have had to pay up to $1500 out of pocket for the expense because the dealership refuses to replace the window. The company that is coming to replace it said the window itself costs $937, not including the installation.

- Dallas, GA, USA