10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
83,526 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Nov 202013

Envoy

  • 100,000 miles
The contact owns a 2007 GMC Envoy. The contact stated the driver's side window control panel failed and caught on fire. The vehicle had not been taken to a dealer or mechanic for diagnosis or repairs. The manufacturer was made aware of the problem. The contact stated that the manufacturer informed her that the vehicle was included in a manufacturer's recall but the contact vehicle did not meet the stipulations of the recall requirements. The approximate failure mileage was 100,000.

- Houston, TX, USA

problem #8

Feb 152013

Envoy 6-cyl

  • 89,000 miles
Power window & lock stop working intermittently.

- Janesville, WI, USA

problem #7

Oct 132012

Envoy 6-cyl

  • Automatic transmission
  • 106,000 miles
The contact owns a 2007 GMC Envoy. The contact stated that while driving 45 mph smoke started to emit out of the driver side door. The contact mentioned that the window controls failed. The contact was informed of recall NHTSA campaign id number: 12V406000 (visibility: Power window devices and controls). The dealer was notified of the failure who verified that the VIN was not part of the recall. The manufacturer was notified but offered no assistance. The failure and current mileage was 106,000. Updated 11/28/12 the consumer stated the window switch had melted and turned black. It had water track morks and had burned areas where the circuit board meets the plastic housing, as well. Updated 12/3/2012

- North Port, FL, USA

problem #6

Oct 062012

Envoy 6-cyl

  • 103,000 miles
Last Saturday my power window master switch melted in the middle of the night. I woke up Sunday morning with a smoky smell in my car. I took it to GMC to do a diagnostics test on it and they determined it was in fact the master power window switch. They told me that the component melted in the middle of the night.

- Santa Fe , NM, USA

problem #5

Sep 202012

Envoy 6-cyl

  • 75,431 miles
My window switch controls and power door lock controls caught fire.

- Ludlow, VT, USA

problem #4

Sep 092012

Envoy

  • 43,000 miles
The contact owns a 2007 GMC Envoy. While parked, the contact noticed a burning smell from the vehicle. The windows and door locks would not function on the front driver's side door. The vehicle was not taken to the dealer for diagnostic testing. There was a recall under NHTSA campaign id number: 12V406000 (visibility:power window devices and controls) that could have been related to the failure. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 43,000.

- Depew, NY, USA

problem #3

Jun 212012

Envoy 4WD 6-cyl

  • 51,500 miles
The contact owns a 2007 GMC Envoy. The contact stated that the driver side power door lock and power windows were inoperable. The doors would not unlock or lock from the interior of the vehicle. The doors could only be locked with the electronic key fob. The contact referenced NHTSA campaign id number: 12V406000 (visibility: Power window devices and controls) but was advised by the manufacturer that the VIN was not included in the recall. The contact filed a complaint with the manufacturer (complaint number: #711099046011). The failure mileage was 51,500. Updated 9/12/12

- Aston, PA, USA

problem #2

Mar 232012

Envoy

  • 98,800 miles
The drivers door window switch got warm then stopped working, all other windows work with there switches. I am a body tech so I pull the switch out and found the it got so hot it melted. To my surprise it did not trip a breaker or blew a fuse.

- Lansing, MI, USA

problem #1

Sep 192011

Envoy

  • 85,000 miles
The window switch on the drivers side caught fire and burned the insulation, plastic, switch, and no longer works.

- Spring Arbor, MI, USA