3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,500 miles

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problem #4

Jan 242011

Envoy XL 4WD 6-cyl

  • 140,000 miles
The rear window on my 2004 GMC Envoy XL sle has shattered on closing for the second time in three weeks. I have contacted the GM dealer in our area and he denies that there have been any other problems like this with this vehicle make. It is January and the cold could be a factor; however, searches on the internet have revealed that this has happened to others in warmer climates as well.

- Burlington, 00, USA

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problem #3

Mar 252010

Envoy XL

  • 50,000 miles
Gauge cluster including speedometer failure

- Riverside, CA, USA

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problem #2

Dec 022007

Envoy XL

  • miles
Dvd player over heats and stops working other owner of Envoy have had the same problems.

- Jonesboro, GA, USA

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problem #1

Jul 152007

Envoy XL 6-cyl

  • Automatic transmission
  • miles
Events that have lead up to the failure I believe is poor engineering of the product. I have a 2004 Envoy XL that has the drivers' side power sear and lumbar compressor switch set on the side of the seat. The switches are surrounded by a than large piece of hard plastic. The way it is arranged on the seat no matter how a person get out of the vehicle; pressure is pushed down onto the plastic seat switch cover. I have replaced this product twice now within the past year and a half. The first time it cost me from 65 to 85 dollars to replace a.50 cent piece of plastic. I was told it had a twelve month warranty. Within 3 to 6 months the same thing happened; my wife got out of the vehicle and the seat control switch plate fell to the ground. When I took it back to the dealer for the second time, the service manager asked the problem and when I told him about the switch control cover falling off again; the person stated, " I bet you are driving an Envoy aren't you?" he then said those were a bad design for that model and pop off all the time. Well after replacing the product under the warranty that covered the first one I replaced (bought), I asked does the 12 month warranty start over for the new product" he said no, and if it comes off again, and it will; you will have to buy the next cover plate again. That is wrong!!! if it is generally know throughout the GM service departments a problem exists why does the customer have to continue to pay??" oh by the way, the plastic seat control cover did pop off again for the third time about 1 month ago, so I have engineered it with zip ties that are bright enough when the door is open for people to see what type of product GM actually builds.

- Fulton, AR, USA

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