10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1997 GMC Suburban:

Unsubscribe any time. We don't sell/share your email.

problem #2

May 012001

Suburban 4WD 8-cyl

  • Automatic transmission
  • miles
The consumer owns a 1996 GMC Sierra and a 1997 GMC Suburban. The vehicle's inside door handles are breaking. The only way to get out of the vehicle is opening the door from the outside. It is happening on both of these vehicles. Consumer has noticed this on other people's vechiles with the same problem.

- West Islip, NY, USA

problem #1

Mar 051997

Suburban 4WD

  • miles
The child safety seats do not work with the seat belt system of the Suburban. Only the front passenger seat will securely hold the seat. I contacted NHTSA twice and GMC customer service 3 times and many other places. Finally a GM engineer in the safety dept. Called me took my complaint. He tried to put a seat in a Suburban and said yes they do not work right. They wanted to take care of problem in house. I have heard nothing more from them. The vechile pulled to the right from day one had it aligned problem continues to this day. The left rear door hinge on drivers side busted off. The door did not open and shut proper. Had problems with fuses blowing constantly. The brakes wore out at 26000 miles and every 10 to 15 since. The brakes after 10,000 miles wore through the rotors. The pedal will often go to the floor or the vechile will pull to the right worse than it already does. The egr valve also failed and had trouble getting it home. I have complained to the dealer many times they say they have never heard of any problems with the brakes on any other GM product. I talked to GM customer service and they said they didn't know why so many problems and they didn't care. They would not look into it. I am filling out another form with the continuation of safety problems.

- Dansville, MI, USA