10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,248 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Mar 012022

Terrain

  • miles
Rear camera turned to blue screen at 37,000 miles. Module died.

- Norwalk, OH, USA

problem #5

Mar 222019

Terrain

  • miles
Carfax report showed that Air bag deployed in the accident on 3/22/2019. Which is wrong information. The car was repaired through state farm authorize body shop. The effect part was front bumper, grill, left side head ligh and left fender.

- Elgin , IL, USA

problem #4

Aug 062020

Terrain

  • 13,000 miles
Two incident warnings on my dashboard saying of my back hatch was open when it was not. Had it serviced because the dash warning would not shut off. Service said it was fixed then happened again. Twice this happened intermittently. Another incident when on navigation screen, when the Navigator gave directions it changed to phone screen and went back to navigation screen when she stopped talking, like she was calling me to verbally give me directions! the most worrisome was as I was going 50 mph on city street, my gas peddle stopped engaging with the engine and I was loosing speed, as I pressed on the gas peddle harder the car was decreasing in speed as I watched the speedometer. During that incident all was working including brakes, radio and steering. I proceeded to drift into a driveway to stop the car for help, good thing I was not on the freeway could have gotten killed. The car is getting serviced now, I do not want it back, will trade in for different make/model is this considered a lemon and which laws/action do I take? I've only had the car only 7 months when this started to happen.

- Chardon, OH, USA

problem #3

Mar 192019

Terrain

  • 400 miles
Car has less that 1000 miles and the check engine light has been on 3 times with a P0442

- West Berlin, NJ, USA

problem #2

Mar 042019

Terrain

  • 60 miles
I purchased my 2019 Terrain denali on 2/27/19. I began my drive into work this morning (3/4/19) and merged onto the freeway and seconds later heard a loud explosive sound, only to realize the first half of my panoramic moonroof was shattered (see inside photo). Shards of glass were falling into the vehicle but it had not collapsed completely at this point. I did not drive under anything that may have fallen, there were no objects in the road that came up to hit my vehicle, the glass just shattered out of nowhere. After calls with the dealership and roadside assistance, I decided to attempt to close the inside cover for the moonroof and drive to the dealership. I was able to do so successfully but as soon as I moved the vehicle, you could hear the glass collapse (see picture).

- Clawson, MI, USA

problem #1

Nov 302018

Terrain

  • 25 miles
Lift gate on this vehicle opens to a height of 69 inches. At 74 inches I am constantly banging my head on the lift gate. My 2017 model opened to at least 76 inches which is more reasonable. I consider this a safety issue, as this is a flaw in the design of the vehicle. The model that has a power lift gate opens to around 76 inches.. a full 7 inches higher than the manual one.. the dealership never pointed out this problem to me seeing that I am 74 inches tall.

- Mantua, NJ, USA