really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,718 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Nov 252013


  • 54,000 miles
Dash cracked on corner of where the passenger airbag is located. This is a huge safety concern. I'm afraid that it will either prevent the airbag from deploying in a crash, or tear the airbag upon deployment, or worse, shoot projectiles of dash toward my children who are passengers.

- Fayetteville, AR, USA

problem #6

May 052014


  • miles
The top cover of the dashboard has a crack on the hump above the instrument cluster and on the passenger side. I am concerned that this will affect the performance of the air bag...god forbid that the vehicle may be involved in an accident and the air bag does not deploy correctly. That could be the difference between life and death. The vehicle is a 2009 GMC Yukon, with all the technology and advances GM has made, I would assume that a safety issue of this degree would warrant a recall or immediate attention and responsibility from GM.

- Fresno, CA, USA

problem #5

Apr 112014

Yukon 8-cyl

  • 79,600 miles
Dash board cracked on the passenger side top left of the air bag...air bag is now 1/2 higher than the sagging dash. This is now a safety issue because air bag is no longer properly supported.

- Vidor, TX, USA

problem #4

Sep 112012

Yukon 8-cyl

  • miles
Dash is cracking close to air bags. Concerned it may not deploy or will get punctured by the exposed crack.

- Queen Creek, AZ, USA

problem #3

Feb 032014

Yukon 8-cyl

  • 78,000 miles
February 2014 I had noticed 3 cracks on my dash board, 2 of them being right by the passenger airbag. I have contacted GM to fix the issue before anything bad happens with the air bags. They want me to pay $900 to have this fixed but it is a safety issue. I am in constant worry if my air bags will deploy at any point in time due to the cracks. Or if I happen to get into an accident will my air bags not deploy or will there be a defect in the air bags due to plastic cutting the air bag open on deploy. GM is very aware of this problem as I know 500 cases already with this same issue as they all have the same concern.

- Jacksonville , FL, USA

problem #2

Jul 012013

Yukon 8-cyl

  • 34,000 miles
Crack near passenger airbag, above steering wheel and another starting to form near the initial crack on the passenger side. Called GM customer service and they pretend they have never heard of the problem, though there are hundreds comments on forums/groups online. I am concerned about mine and my family's safety in the event of a collision where the airbags may deploy. Will they deploy properly" will the shards of plastic from the faulty dash cause further injury" GM needs to issue a recall for these vehicles and do the right thing for their consumers by repairing the dashes.

- Timberlake, NC, USA

problem #1

Mar 102012

Yukon 8-cyl

  • 39,425 miles
The chrome plating on the front passenger door handle is separating from the door handle at the top of the handle, and is extremely sharp (caused cut to fingers on right hand); after this has happened I searched online for possible GM action to resolve and founds reports online of this being reported for 2007 and 2008 GM vehicles (although mine is a 2009). Investigation was supposedly started but cannot find results of this. Spoke to my GMC dealer and they had no advisor's to rectify and would do so at cost.

- Sacramento, CA, USA