10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
39,662 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #7

Nov 242014

Yukon

  • 47,000 miles
Dashboard is cracked in upper left corner of the passenger side airbag. The cracked part is very sharp and will likely year the airbag if it deploys durning a crash, which is a huge safety concern. Also, it seems very brittle and the force of the airbag deployment could send flying shrapnel into passengers faces.

- Farmington, AR, USA

problem #6

Nov 252013

Yukon

  • 54,000 miles
Dash cracked on corner of where the passenger airbag is located. This is a huge safety concern. I'm afraid that it will either prevent the airbag from deploying in a crash, or tear the airbag upon deployment, or worse, shoot projectiles of dash toward my children who are passengers.

- Fayetteville, AR, USA

problem #5

May 052014

Yukon

  • miles
The top cover of the dashboard has a crack on the hump above the instrument cluster and on the passenger side. I am concerned that this will affect the performance of the air bag...god forbid that the vehicle may be involved in an accident and the air bag does not deploy correctly. That could be the difference between life and death. The vehicle is a 2009 GMC Yukon, with all the technology and advances GM has made, I would assume that a safety issue of this degree would warrant a recall or immediate attention and responsibility from GM.

- Fresno, CA, USA

problem #4

May 012013

Yukon 8-cyl

  • 90,000 miles
Concern about the safety during a collision or airbag deployment from sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants.

- Katy, TX, USA

problem #3

Apr 262014

Yukon

  • miles
The air bag light is on, and steering sound.

- Tulsa, OK, USA

problem #2

Feb 032014

Yukon 8-cyl

  • 78,000 miles
February 2014 I had noticed 3 cracks on my dash board, 2 of them being right by the passenger airbag. I have contacted GM to fix the issue before anything bad happens with the air bags. They want me to pay $900 to have this fixed but it is a safety issue. I am in constant worry if my air bags will deploy at any point in time due to the cracks. Or if I happen to get into an accident will my air bags not deploy or will there be a defect in the air bags due to plastic cutting the air bag open on deploy. GM is very aware of this problem as I know 500 cases already with this same issue as they all have the same concern.

- Jacksonville , FL, USA

problem #1

Jul 012013

Yukon 8-cyl

  • 34,000 miles
Crack near passenger airbag, above steering wheel and another starting to form near the initial crack on the passenger side. Called GM customer service and they pretend they have never heard of the problem, though there are hundreds comments on forums/groups online. I am concerned about mine and my family's safety in the event of a collision where the airbags may deploy. Will they deploy properly" will the shards of plastic from the faulty dash cause further injury" GM needs to issue a recall for these vehicles and do the right thing for their consumers by repairing the dashes.

- Timberlake, NC, USA