10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
37,273 miles

About These NHTSA Complaints:

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problem #11

Jul 242012

Accord 4-cyl

  • miles
2002 Honda Accord. Consumer writes in regards to air bag inflator replacement the consumer stated the dealer performed shoddy work in replacing the recalled driver air bag inflator. The consumer stated he complained to the dealer about a deep gash on the air bag cover in the middle of the steering wheel.

- Harleysville, PA, USA

problem #10

Jul 162012

Accord 6-cyl

  • 137,000 miles
I took my car for a NHTSA recall 11V-260 (driver's airbag inflator) to; hugh white Honda 1360 auto mall dr columbus, oh 43228-3662 (614)922-1111 on July 16, they fixed the issue, however now I have an SRS light on the dashboard that won't go away. I was told that it is related to the seat belt issue. If that is the case, then the seatbelts should have been part of recall as well. If it does not work then what is the point of having the recall. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hilliard, OH, USA

problem #9

Jul 022012

Accord

  • miles
2002 Honda Accord. Consumer states that the hinges on the seat broke, the shoulder belt did not keep her securely against seat, only the lap belt worked. Consumer suffered numerous injuries from the accident. The consumer stated she was sitting at a stop light, when she was rear ended by a drunk driver. The consumer stated at no time did the air bags deploy. The consumer stated she received a recall notice in the mail. # 11V260000 regarding the air bags.

- Boca Raton, FL, USA

problem #8

Nov 142011

Accord 6-cyl

  • miles
2002 Honda Accord. Consumer writes in regards to airbag malfunction the consumer stated the air bag malfunction red light displayed on the dashboard on November 14, 2011. The consumer made an appointment for November 19, 2011. The consumer arrived at the dealership and presented the advisor when the recall notice. About an hour later, the advisor presented the consumer with a list items they thought needed to be repaired as well as the air bag issue. The consumer was informed the air bag light was caused by faulty seat buckle, in which they had to remove the seat in order to make the necessary repair. The advisor then informed the consumer they did not have the inflator valve to complete the recall. The consumer was informed he would be contacted once the part arrived. The work was completed on the buckle. The consumer finally received a call from the dealer stating the part had arrived. When the consumer arrived at the dealer, he was informed the work order had been marked as completed. The consumer stated the recall had not been completed as the part had to be ordered. The consumer received another call from the dealer stating to call them to set up an appointment to have the recall performed.

- Bethlehem, PA, USA

problem #7

Jun 072011

Accord 4-cyl

  • miles
2002 Honda Accord. Consumer writes in regards to a safety recall related to vehicle airbag the consumer was involved in an accident and the air bags failed to deploy. The vehicle was rendered a total loss. The consumer was rear ended and pushed forward into the car ahead of her. She hit her forehead on the steering wheel causing a big bump on her forehead. It also caused a large hematoma which drained into her left eye and partially to the right eye causing swelling and redness up to the eye bag for weeks.

- West Covina, CA, USA

problem #6

May 012009

Accord 4-cyl

  • miles
2002 Honda Accord. Consumer states problems with SRS indicator light the consumer stated in May 2009 the SRS light illuminated. The consumer took the vehicle to the dealer and they charged her $115 to turn off the light. In June 2011, the consumer received a recall notice regarding the SRS. When she took the vehicle back to the dealer, they informed her the air bag was not affected. As the consumer left the dealer, the light illuminated again. The dealer then informed the consumer the air bag needed to be replaced. However, the consumer paid for the replacement at a cost of $1,274.

- Keaau, HI, USA

problem #5

Jun 012011

Accord

  • 120,000 miles
The contact owns a 2002 Honda Accord. The contact stated that the SRS lamp illuminated. The vehicle was taken to the dealer who stated that there was nothing wrong with the air bag but did not perform a diagnostic test although the contact received a notice for recall NHTSA campaign id number: 11V260000 (air bags:frontal:driver side inflator module). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 120,000.

- Utica, NY, USA

problem #4

Nov 012010

Accord

  • miles
2002 Honda Accord. Consumer writes regarding recall notice to repair a potentially defective airbag inflator the consumer stated he has received two recall notices. However, when he contacted the dealer, he was informed the parts were not available.

- Clovis, CA, USA

problem #3

May 252010

(reported on)

Accord

  • miles
2002 Honda Accord. Consumer expresses discontent with Honda and their handling of a recall the consumer stated he received a recall regarding the air bag system. The consumer immediately made an appointment, but the dealer called back to cancel because they did not have the part. The consumer then re-scheduled and when he arrived at the dealership, he was told the air bag would need to be looked at to see if it needed to be replaced. The consumer was told it did need to be replaced, but they didn't have the part, despite being told the part had been ordered

- Grand Forks, ND, USA

problem #2

Mar 192010

Accord

  • 84,000 miles
The contact owns a 2002 Honda Accord. The vehicle was taken to the dealer where NHTSA recall #09V259000, air bags frontal, driver side inflator module was performed on the vehicle. After the vehicle was repaired the contact noticed that the air bag light remained illuminated on the instrument panel. The dealer informed the contact that the air bag light illuminating was not caused by the recall repair. The failure and the current mileages were 84,000.

- Orlando , FL, USA

problem #1

Apr 152008

Accord 4-cyl

  • Automatic transmission
  • 69,000 miles
Type of complaint: Airbag failed to deploy car: Honda Accord 2002 vp - well maintained & and good condition accident - front/right portion of Honda hit a Ford mustang in the driver side door. Honda speed ~ 25-30 M/H. driver side airbag failed to deploy; passenger side airbag deployed. According to police on scene the driver side airbag should have deployed since the impact was very close to the sensor and the passenger side airbag deployed. Injuries: Slight injuries to chest area from seat belt - no medical attention sought.

- Encinitas, CA, USA