Thank you for this service,

although I had complained to the Qatari Honda dealer and to the UAE customer survey about this problem, nothing was really done,

I strongly believe that this is due to failure in dealing with customer complaints; presenting carelessness approach, and evident loyalty spirit towards the brand,

I wasn't offered a test drive to start with, i received the (brand new) car unclean, due to my tight time schedule, i accepted to proceed, however, after i drove for 2 blocks, i heard a very annoying cracking noise coming out of the drivers door, immediately i contacted the show room who advised me to take the car to the workshop (20 KMs far in a very crowded area) !

When i finally had the time to visit the workshop and to do the 1000 KM service, and briefed the supervisor, the problem wasn't recorded, and i was advised that its a minor, the mechanic hammered the door lock and told me that this is a manufacturer default and a common problem with the 2009 Accords,

noise disappeared for couple of days and then returned,

I had to live with this noise which gives you the impression that this is an old depreciated car, by then i complained to the showroom and to the customer services surveyor, both advised to send it again to the workshop, and believe that it's very tight to find a time to be wasted, this time the problem was solved like the first time for 3 days!!

I am really disappointed, for the main reason i bought a brand new car for QRs 90,000 is to avoid workshop visits, knowing that i could have bought the same 2nd hand model for QRs 65,000, and to the appearing fact that Honda is cutting costs by lowering the standards of customer requirements,